Preorder | Notify Me Timesact logo

Customer reviews: Preorder | Notify Me Timesact

Reviews (1,786)

Overall rating
5

What Merchants Think

The "Preorder | Notify Me Timesact" app receives highly positive feedback from its users. Merchants appreciate its seamless integration capabilities, intuitive functionality, and how it has transformed their preorder processes. Many emphasize the app's significant role in enhancing sales, particularly in managing preorders efficiently. While still new to some users, it has quickly become an essential tool for many businesses due to its reliability and robust support system.

Key Strengths

  • Exceptional customer support with quick response times and problem resolution.
  • Intuitive user interface and easy setup process.
  • Effective management of preorders, helping prevent loss of sales due to stockouts.
  • Flexibility in product offerings including badges, ETA messages, and mixed cart notifications.
  • Personalized assistance available via video calls and chat support.

Common Concerns

  • Some initial setup issues with specific Shopify themes, though quickly resolved by support.
  • Lack of native translation support with Shopify's Translate and Adapt app.
  • Pre-orders cannot be placed until stock reaches zero, potentially missing opportunities.

Final Thoughts

Overall, "Preorder | Notify Me Timesact" is highly regarded among its users for its robust functionality and unmatched customer service. It significantly enhances preorder management on Shopify stores, making it a preferred choice for merchants aiming to optimize their preorder strategies. With a combination of user-friendly design and effective customer support, this app stands out as an invaluable asset for businesses looking to manage their inventory more efficiently.

Hedgeroe Home

Jun 13, 2024  on Shopify

Great product and fantastic support!

THEHOUSEFUL

Jun 13, 2024  on Shopify

The app works great. But what is very special is the customer service. They are very quick at dealing with questions, and they go one step further in helping. Amazing.

PowerUp Gummies

Jun 12, 2024  on Shopify

10/10 SUPPORT. Love Kate and Robert THEY ARE AMAZING THEY ALWAYS HELP. Thank you team, Pre-Order app is the best.

Yuda

Jun 11, 2024  on Shopify

The app works great and the customer support is amazing. The small issue I had they fixed within minutes.

K-NU Toys

Jun 11, 2024  on Shopify

So far so good! Our business makes custom suits for action figures so we use the pre-order/made to order function. So far it works great. When I had trouble, their support staff Jolo helped quickly and solved the issue. I would recommend this app.

ergoPouch Chile

Jun 09, 2024  on Shopify

Very good app. It met all the requirements I was looking for in a pre-sale app. The customer service is excellent, very attentive and professional. They respond immediately.

Sarah Angelie Jewelry

Jun 08, 2024  on Shopify

Nothing but good things to say about the app. It does what it is supposed to and the customer service has been great. I needed to change the look of my Add to Cart and Pre-order buttons through the app and the developers assisted promptly. Highly recommended!

lunatic femme

Jun 06, 2024  on Shopify

Jolo was amazing. He set up our store in minutes plus showed me how to use in the future for various situations we'd encounter. We've tested various apps in the past with no luck and Jolo made this painless and easy. So happy with this amazing app and seriously next-level customer service. thank you!!

Spacers

Jun 05, 2024  on Shopify

Rommel was exceptionally helpful in walking me through how to use the App and answering any questions I had. I would also recommend playing around in the app a little beforehand so you are familiar with how it works.

Yafe Pet Shop

Jun 05, 2024  on Shopify

The app has been very good and has many useful features and parameters to configure the badges, the words, look and feel. Although initially there were some issues with displaying the badges, the support team was very responsive, friendly, patient and assuring. And they managed to resolve the issues after some time, proving their technical capabilities. A good app to install. Thanks support team!

Manifestie

Jun 05, 2024  on Shopify

The app works as it should. I've used this app for at least 6 months now. I'm happy with it, as I have made sales from the app. So far, customer service is very quick (within minutes) and resolved my issues just as fast. I recommend it.

AVRY JAMES LABEL

Jun 04, 2024  on Shopify

Pam is a superstar - so patient and tested everything for me to make it was working correctly! Each time I need support, someone is always available to step in and help as quickly as possible. Thanks team!

Cryptozoic Entertainment

Jun 04, 2024  on Shopify

Great customer support that helps with customizations in a timely manner.

GearAndGo

Jun 04, 2024  on Shopify

Very good app and best customer service!

Nate's

Jun 03, 2024  on Shopify

Rommel helped me and got it set up in 5 minutes! I literally do not know how to do anything in shopfiy so I was so nervous to install a new app but we got it done, it is working, and I couldn't be happier.

H Potter

Jun 03, 2024  on Shopify

Initial customer support call excellent. App seems easy to use and offers many options. Look forward to using.

Agent84

May 31, 2024  on Shopify

Phenomenal customer support. I've been with them for years. Just realized an issue with our pre-orders not working (turns out its a theme issue, not theirs) and man was support fast, patient and thorough! I am super impressed.

MARKETPLACE LENTICONT

May 31, 2024  on Shopify

exelente servicio tecnico, buena cantidad de productos que se puede agregar en preventa y con costo cero

TEVADA Tarot

May 30, 2024  on Shopify

Great customer support, quick response, and resolved our problem in 24 hours. Have been using this app for almost 1 year, like it!

Feiona Jewelry

May 29, 2024  on Shopify

Great experience so far - They offer a Free Setup call and walk you through everything. App has all the functions I was looking for regarding dynamic text which shows on the product page, notification email reinstating that it's a pre-order and more. I'd recommend.

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