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Customer reviews: Preorder | Notify Me Timesact

Develop by Shopify

Reviews (1,741)

Overall rating
5

What Merchants Think

The "Preorder | Notify Me Timesact" app receives highly positive feedback from its users. Merchants appreciate its seamless integration capabilities, intuitive functionality, and how it has transformed their preorder processes. Many emphasize the app's significant role in enhancing sales, particularly in managing preorders efficiently. While still new to some users, it has quickly become an essential tool for many businesses due to its reliability and robust support system.

Key Strengths

  • Exceptional customer support with quick response times and problem resolution.
  • Intuitive user interface and easy setup process.
  • Effective management of preorders, helping prevent loss of sales due to stockouts.
  • Flexibility in product offerings including badges, ETA messages, and mixed cart notifications.
  • Personalized assistance available via video calls and chat support.

Common Concerns

  • Some initial setup issues with specific Shopify themes, though quickly resolved by support.
  • Lack of native translation support with Shopify's Translate and Adapt app.
  • Pre-orders cannot be placed until stock reaches zero, potentially missing opportunities.

Final Thoughts

Overall, "Preorder | Notify Me Timesact" is highly regarded among its users for its robust functionality and unmatched customer service. It significantly enhances preorder management on Shopify stores, making it a preferred choice for merchants aiming to optimize their preorder strategies. With a combination of user-friendly design and effective customer support, this app stands out as an invaluable asset for businesses looking to manage their inventory more efficiently.

LINE FRIENDS_US

May 02, 2025  on Shopify

The customer representative was Michelle. She walk me through all functionalities Timesact Pre-order function as well as configurations. She was well introduced all those and took my concerns sincerely. I would say 100/10 customer service !

Out of the Blue

May 02, 2025  on Shopify

Great support and really easy-to-use app. They helped us with placing the widget and text in the right place right after we installed it!

everwear

May 02, 2025  on Shopify

Amazing support! Quick reply and even got help to set everything up on a video call - great!!

SMILE Surf Wear

May 01, 2025  on Shopify

Great tool! Great service! Princess was there for me when I needed her and also checked the tool that everything is perfectly integrated. 100% recommendation!

Arcanum LA

Apr 30, 2025  on Shopify

Customer service is excellent! I was properly assisted by one of the representative named Ken. I'm so happy our Timesact app is now properly configured.

Rushcopenhagen

Apr 29, 2025  on Shopify

Really good support, immediate reply and help. Thank you

COOEECOAST

Apr 28, 2025  on Shopify

Olga de Polga

Apr 28, 2025  on Shopify

Great, fast service when I needed to fix something during setup. Set-up took a little while but I like all of the options and theres a lot more I will look to use in the future!

Running Baddies Club

Apr 27, 2025  on Shopify

Atach

Apr 26, 2025  on Shopify

muito bom

KUGOO TEC

Apr 25, 2025  on Shopify

very good

Yunak

Apr 25, 2025  on Shopify

Ken and Robert are of great help whenever I have questions. 5 stars for these two pookies

Heidi Merrick

Apr 25, 2025  on Shopify

We love pre-order! We have been using it for over a year, and it works great. There has been the occasional tech issue, but the team replies immediately and offers a solution or fix in record time.

astcass

Apr 25, 2025  on Shopify

Customer service is brilliant

Broadway Spirits

Apr 24, 2025  on Shopify

I've been using this app for a few months now and have nothing but praise for the team. With an inventory as complex as ours (5,000+ items), they've been incredibly helpful with our inventory management and tagging. Big shoutout to Robert for all the hard work he's done for us!

La Mar de Mona

Apr 23, 2025  on Shopify

El único inconveniente es que no esta traducida en Español

Lankri's

Apr 22, 2025  on Shopify

They are always so quick to reply with anything that arises, usually within the hour! Have had an amazing experience with them, highly recommend

Novomins Nutrition

Apr 22, 2025  on Shopify

Rochelle was super helpful! Great app and easy to set up! 5 stars

ATOMIC-NERD

Apr 21, 2025  on Shopify

Great customer service. Questions answered promptly and thoroughly.

DatsTuffClothing

Apr 18, 2025  on Shopify

Overall great experience, with an amazing chat service whenever you’re having any difficulty

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