Reviews: Preorder | Notify Me Timesact

Customer reviews: Preorder Now Presale Timesact

Reviews (1,745)

Overall rating

5

754
4

26
3

1
2

2
1

4

What Merchants Think

The "Preorder | Notify Me Timesact" app receives highly positive feedback from its users. Merchants appreciate its seamless integration capabilities, intuitive functionality, and how it has transformed their preorder processes. Many emphasize the app's significant role in enhancing sales, particularly in managing preorders efficiently. While still new to some users, it has quickly become an essential tool for many businesses due to its reliability and robust support system.

Key Strengths

Exceptional customer support with quick response times and problem resolution.
Intuitive user interface and easy setup process.
Effective management of preorders, helping prevent loss of sales due to stockouts.
Flexibility in product offerings including badges, ETA messages, and mixed cart notifications.
Personalized assistance available via video calls and chat support.

Common Concerns

Some initial setup issues with specific Shopify themes, though quickly resolved by support.
Lack of native translation support with Shopify's Translate and Adapt app.
Pre-orders cannot be placed until stock reaches zero, potentially missing opportunities.

Final Thoughts

Overall, "Preorder | Notify Me Timesact" is highly regarded among its users for its robust functionality and unmatched customer service. It significantly enhances preorder management on Shopify stores, making it a preferred choice for merchants aiming to optimize their preorder strategies. With a combination of user-friendly design and effective customer support, this app stands out as an invaluable asset for businesses looking to manage their inventory more efficiently.

Pixyls

Jun 16, 2025 on Shopify

Great app and even better customer support!

Propus Packaging

Jun 16, 2025 on Shopify

Great support from the guys here, especially Ken who was super helpful with an issue I had. Would highly recommend this app if you are looking to take pre-orders. 5 stars from me!

PANINARO MAGAZINE

Jun 15, 2025 on Shopify

Hands on top class assistance from Maria. I am still learning the app but feel they have my back for any problems.

Grace

Jun 11, 2025 on Shopify

Edition 33

Jun 11, 2025 on Shopify

Great App so far, simple and efficent, easy to set up! And: great customer support! Fixes things within Minutes!

ZkinCanada

Jun 11, 2025 on Shopify

easy to work with

Anais Margaux

Jun 11, 2025 on Shopify

easy to use and very helpful support.

Mistica Perfumes

Jun 10, 2025 on Shopify

Excelente atención al cliente. Ken resolvió mis dudas satisfactoriamente.

Hug Repellant Beauty

Jun 09, 2025 on Shopify

Timesact has the most timely and speedy customer support – any questions I have are immediately answered with clarity! Princess and Ken have especially been super helpful in my set up and running of my storefront app!

Tigeraire

Jun 09, 2025 on Shopify

I was able to set up products for pre-order in minutes. I encountered a few issues but got them VERY quickly resolved via agent chat on Timesact's website. So far i'm really pleased with the functionality and ability to customize pre-order offers.

JapanGoodz

Jun 07, 2025 on Shopify

Support réactif en cas de besoin et bonne application.

Yunoku

Jun 07, 2025 on Shopify

Kenneth was very helpful with everything I needed, great support by him

Perfect Peace Puzzles

Jun 07, 2025 on Shopify

Ken was great. Very patient and extremely helpful. I received the assistance needed. Thank you.

SoulBlend

Jun 06, 2025 on Shopify

Great, easy and intuitive to use! Thank you

Marla Carmeta

Jun 04, 2025 on Shopify

Support is excellent - thank you Rochelle!

Todd Alan Woodcraft

Jun 03, 2025 on Shopify

Great App for Pre-Sales and also using it for Notifying when our products are back in stock. I had a little setup issue and they spent time with me setting it all up. Thanks again!

Bici

Jun 02, 2025 on Shopify

They were very helpful. Beautiful app

Vix

Jun 02, 2025 on Shopify

Sizq

Jun 02, 2025 on Shopify

When the pre-order function stopped working after I changed the theme, the support team fixed it for me. They were incredibly kind, looked into the issue in detail, and quickly provided a solution. I was truly grateful for their help. It’s a fantastic app with an amazing team behind it.

elemoli

Jun 02, 2025 on Shopify

Super helpful app! We have just launched our first pre-order campaing with this app so we hope everything goes smoothly fine! The Timesact customer service is also super helpful and reply very fast! Thank you for the awesome help!