Preorder | Notify Me Timesact logo

Customer reviews: Preorder | Notify Me Timesact

Reviews (1,786)

Overall rating
5

What Merchants Think

The "Preorder | Notify Me Timesact" app receives highly positive feedback from its users. Merchants appreciate its seamless integration capabilities, intuitive functionality, and how it has transformed their preorder processes. Many emphasize the app's significant role in enhancing sales, particularly in managing preorders efficiently. While still new to some users, it has quickly become an essential tool for many businesses due to its reliability and robust support system.

Key Strengths

  • Exceptional customer support with quick response times and problem resolution.
  • Intuitive user interface and easy setup process.
  • Effective management of preorders, helping prevent loss of sales due to stockouts.
  • Flexibility in product offerings including badges, ETA messages, and mixed cart notifications.
  • Personalized assistance available via video calls and chat support.

Common Concerns

  • Some initial setup issues with specific Shopify themes, though quickly resolved by support.
  • Lack of native translation support with Shopify's Translate and Adapt app.
  • Pre-orders cannot be placed until stock reaches zero, potentially missing opportunities.

Final Thoughts

Overall, "Preorder | Notify Me Timesact" is highly regarded among its users for its robust functionality and unmatched customer service. It significantly enhances preorder management on Shopify stores, making it a preferred choice for merchants aiming to optimize their preorder strategies. With a combination of user-friendly design and effective customer support, this app stands out as an invaluable asset for businesses looking to manage their inventory more efficiently.

Charleston Mahjong Club

Sep 02, 2024  on Shopify

Easy to use and great support!!!

The Adventures of Hattie and Hank

Sep 02, 2024  on Shopify

This is my first Shopify experience and first experience with this app. I'm not the most tech savvy person and was having difficulty getting things set up. I emailed the support team on a Saturday night around 11:30pm, they had already responded by Sunday morning at 1am. We emailed back and forth all day on Sunday to get my questions answered so I was able to launch my Shopify store in time! I wasn't even expecting an answer until Monday at the earliest. That first day, we were able to bring in over $2,000 in sales, and that would not have been possible without the help of this team! I cannot recommend this app enough! AMAZING customer service!

Pressie

Sep 02, 2024  on Shopify

Rommel was SO PATIENT and SO KIND. I asked a gazillion questions and he kindly answered each one. This app is missing a feature that I wanted but because of the amazing customer service, I'm fine waiting for them to develop it. I'm telling you - I installed/tested four other apps and nobody would help me in a timely fashion except Rommel! 10 STARS and so much appreciation for the help and true feeling of partnership. Keep crushing it!

We are kind - by Cromatiko

Sep 01, 2024  on Shopify

Great customer service! Solving a problem through the chat was quick and easy. App works greta and it does what's needed :)

KlevrNest

Aug 28, 2024  on Shopify

I ran into a slight issue with getting the Pre-Order product badges to show up on my Shopify store. I contacted customer support and within 15 minutes Kenneth had the issue resolved. It happened so quickly that I noticed it was fixed before I was able to read Kenneth's email response letting me know my issue should be resolved. Great app, even better customer service!

naasen

Aug 28, 2024  on Shopify

Quick support, immediate solution. Couldn't be more pleased :)

Dimorae.home

Aug 26, 2024  on Shopify

Super easy to set up and easy to understand! I had a small issue with the badge not showing on collection pages, but easily I wrote to support through the chat and they handled it in some minutes. Great support service! Thanks

Masi Jewelry

Aug 22, 2024  on Shopify

Wonderful customer service! fixed the problem in a second.

GHARYAN Stoneware & Decoration

Aug 22, 2024  on Shopify

Very helpful assisting us install and adapt the app to our exact need.

SpicyIce

Aug 22, 2024  on Shopify

So far so good. Team was very responsive.

FAFO Modz

Aug 21, 2024  on Shopify

Great app for preorders and back-in-stock notifications. We have always been impressed by their prompt and courteous customer service whenever we have questions or experience any obstacles. Would definitely recommend Timesact to anyone looking for automated business solutions.

Duck World

Aug 21, 2024  on Shopify

Excellent way to arrange a pre-order function on your shopify store! They also ACTUALLY help when you send an email to customer service, and solve issues quickly!

Value Packers

Aug 20, 2024  on Shopify

You can't ask for more! These guys are just the best in their field. The app looks very well, it integrates almost seamlessly and where it doesn't you have support in a matter of seconds literally. There is always somebody to answer your questions, solve you problem or if too complex will be passed to the dev team and will be solved 100%. I highly recommend the app and the team :)

The Flower Crate

Aug 19, 2024  on Shopify

Fantastic experience. Very helpful and prompt support. A+++

Powertex Products USA

Aug 19, 2024  on Shopify

This app is exactly what I needed and incredibly user-friendly. Although I encountered some issues with my theme not displaying the badges, the customer support was exceptional. They responded quickly and made sure everything looked perfect.

Onda Fashion Club

Aug 18, 2024  on Shopify

Great little app, helpful and fast customer service

Mistiqueando Montreal

Aug 18, 2024  on Shopify

So far is very easy to use, I had an issue with languages and support helped me figure it out right away!

Happybara

Aug 18, 2024  on Shopify

Jolo was amazing and he made my day!!!

Saravik

Aug 17, 2024  on Shopify

Amazing customer service, fixed all of my problems and answer faster than imagined

Revelation Candle

Aug 15, 2024  on Shopify

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