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Customer reviews: Preorder | Notify Me Timesact

Reviews (1,614)

Overall rating
5

What Merchants Think

The "Preorder | Notify Me Timesact" app receives highly positive feedback from its users. Merchants appreciate its seamless integration capabilities, intuitive functionality, and how it has transformed their preorder processes. Many emphasize the app's significant role in enhancing sales, particularly in managing preorders efficiently. While still new to some users, it has quickly become an essential tool for many businesses due to its reliability and robust support system.

Key Strengths

  • Exceptional customer support with quick response times and problem resolution.
  • Intuitive user interface and easy setup process.
  • Effective management of preorders, helping prevent loss of sales due to stockouts.
  • Flexibility in product offerings including badges, ETA messages, and mixed cart notifications.
  • Personalized assistance available via video calls and chat support.

Common Concerns

  • Some initial setup issues with specific Shopify themes, though quickly resolved by support.
  • Lack of native translation support with Shopify's Translate and Adapt app.
  • Pre-orders cannot be placed until stock reaches zero, potentially missing opportunities.

Final Thoughts

Overall, "Preorder | Notify Me Timesact" is highly regarded among its users for its robust functionality and unmatched customer service. It significantly enhances preorder management on Shopify stores, making it a preferred choice for merchants aiming to optimize their preorder strategies. With a combination of user-friendly design and effective customer support, this app stands out as an invaluable asset for businesses looking to manage their inventory more efficiently.

MQT

Mar 06, 2025  on Shopify

Super super super helpful support and made me want to keep using it. Also generally was quite intuitive to use anyway and quite straight forward so happy so far. Hopefully I will get a lot of pre-orders !

Utu

Mar 05, 2025  on Shopify

This app is so easy to set-up! I had just one issue and Princess was amazing! She answered my questions right away and got the Pre-order button to look exactly like I wanted it, seamlessly integrating into my website. Thank you!

S&S Archery

Mar 05, 2025  on Shopify

Was a bit tough to navigate all the options at first, but the support has be great! Very quick to help and communications have been awesome. They have even been able to help outside the scope of this app. very happy!

KPOP RENO

Mar 05, 2025  on Shopify

Red Light Rising

Mar 04, 2025  on Shopify

I'm really loving this app. It's been absolutely crucial for me when I was out of stock but the app help me keep selling but at the same time managing customer expectations. The customer service from these developers is absolutely world class, they always reply really fast and have fixed one of my issues immediately. Fully recommend!

Le Chic Tresses

Mar 01, 2025  on Shopify

I'm still getting familiar with the app and I had questions about functionality with the pre-order option. The support team responded quickly, answered my questions, and resolved my issue. Thanks, Louie!

yannodjiwatches

Mar 01, 2025  on Shopify

Cheeky Chain B2B

Mar 01, 2025  on Shopify

Awesome Support!! Literally in minutes someone helped me solve my problem. Great app and simple installation :)

Freemo Fireworks

Mar 01, 2025  on Shopify

App is brilliant and help desk was very helpful to assist me with my questions.

UTKATAMAT

Feb 28, 2025  on Shopify

Had a 30-minute call with Ken from customer support to go over the app implementation. He walked me through all functionalities and ensured my shop was set up correctly. We also identified a feature that needed special attention and immediately escalated it to his team for review and improvement. BEST SUPPORT

Jason Robinson | Art + Design

Feb 27, 2025  on Shopify

Your customer support rep (Princess) was very friendly and helpful.

Hoopers

Feb 27, 2025  on Shopify

The app might come with some minor bugs, but the support solves your problems in 10 minutes. The answer right away and are very quick on action! I've had the pleasure of being assigned to Rommel and he was very helpful and quick.

AceOn Battery Store

Feb 26, 2025  on Shopify

Jolo was very helpful and support has been great.

Classiqùe Collection

Feb 26, 2025  on Shopify

great knowledgeable and quick support

Attack Magazine

Feb 25, 2025  on Shopify

Jolo was super quick, clear and easy. My problem was solved very quickly - removing a major headache!

PrepPro Australia

Feb 23, 2025  on Shopify

Rommel Helped resolve a issue with speed and efficiency. The team are always quick to respond and answer any questions I have.

Chocolatiers Edward & Irwyn

Feb 20, 2025  on Shopify

Great app with great customer service

56design WebStore

Feb 19, 2025  on Shopify

I had an error where I couldn't add it to my cart, but I sent a message to support and it was resolved in just a few minutes. I think this is great customer support. Thank you.

Animaux Troupeau

Feb 19, 2025  on Shopify

Great customer service with quick response and efficient handling.

Stori Footwear

Feb 18, 2025  on Shopify

So far so good. GREAT customer service.

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