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Customer reviews: Preorder Now Presale Timesact

Develop by Shopify

Reviews (1,745)

Overall rating
5

What Merchants Think

The "Preorder | Notify Me Timesact" app receives highly positive feedback from its users. Merchants appreciate its seamless integration capabilities, intuitive functionality, and how it has transformed their preorder processes. Many emphasize the app's significant role in enhancing sales, particularly in managing preorders efficiently. While still new to some users, it has quickly become an essential tool for many businesses due to its reliability and robust support system.

Key Strengths

  • Exceptional customer support with quick response times and problem resolution.
  • Intuitive user interface and easy setup process.
  • Effective management of preorders, helping prevent loss of sales due to stockouts.
  • Flexibility in product offerings including badges, ETA messages, and mixed cart notifications.
  • Personalized assistance available via video calls and chat support.

Common Concerns

  • Some initial setup issues with specific Shopify themes, though quickly resolved by support.
  • Lack of native translation support with Shopify's Translate and Adapt app.
  • Pre-orders cannot be placed until stock reaches zero, potentially missing opportunities.

Final Thoughts

Overall, "Preorder | Notify Me Timesact" is highly regarded among its users for its robust functionality and unmatched customer service. It significantly enhances preorder management on Shopify stores, making it a preferred choice for merchants aiming to optimize their preorder strategies. With a combination of user-friendly design and effective customer support, this app stands out as an invaluable asset for businesses looking to manage their inventory more efficiently.

LAYAAN COLLECTION

Jan 28, 2026  on Shopify

very good and helpful from Roshal. helped us set up our pre-order option and back in stock option

Largo Fit

Jan 28, 2026  on Shopify

easy to use

Soils Alive

Jan 21, 2026  on Shopify

I had a minor tech glitch I wasn't able to resolve on my own. Customer support was fast! They had it resolved in under 24 hours. I'm on the Free Plan now and yet the customer support was GREAT. Looking forward to using this new tool for our Shopify store to help us with pre-order and inventory management once our orders start coming in soon. Highly recommend.

Aqua Research Store

Jan 21, 2026  on Shopify

This app is fantastic, covering all the bases -- pre-orders, shipping delay notifications, back-in-stock notifications, etc. It is so highly customizable, it can be a bit complicated, but the customer service is top-notch, with a response usually within seconds and very helpful user guides. The pricing is reasonable, with options suitable for tiny to large businesses. One of my favorite apps!!

Lunai Jewelry

Jan 20, 2026  on Shopify

La app funcina muy bien, y me ha resultado mas que rentable, al cambiar el theme tuve una dificultad para ponerlo en marcha ,y me lo han solucionado de inamediato, Recomendable

Rice & Tees

Jan 19, 2026  on Shopify

Exceptional!!! Ken was a great help…extremely knowledgeable and very professional. I would highly recommend the app to anyone. Great app and great support.

Ruanua

Jan 14, 2026  on Shopify

BW asia.shop UG

Jan 13, 2026  on Shopify

Enlightened Baby

Jan 12, 2026  on Shopify

SUPER fast resolution to a tiny visual issue. Very robust app with incredible support! Edited to add: We tried several other preorder apps and all of them just couldn't provide the fast support and customized solutions we really needed. Timesact has been BEEYOND incredible. Super fast responses, very thorough, and has completely heard my every request and has even been able to do some incredible customizations to get our preorder statuses acting AND LOOKING exactly how we want. I can't recommend this app enough. Very worht the money and so easy to set up!

Rebirth Studios

Jan 09, 2026  on Shopify

Easy and great experience

LFMinifigs

Jan 07, 2026  on Shopify

Rochelle was very helpful!

NOAK SPORT

Jan 06, 2026  on Shopify

his app is incredibly intuitive, fast, and reliable, everything works smoothly and exactly as expected. The user experience is well thought out, making it easy to get things done efficiently. What truly makes the difference, though, is the amazing support from Rachelle. She was professional, friendly, and extremely helpful, providing clear and timely assistance at every step. Her support went above and beyond, making the whole experience stress-free and genuinely pleasant. Highly recommended, not only for the quality of the app, but also for the top-level customer support. Great job!

URUH

Jan 02, 2026  on Shopify

I am very impressed and grateful for your prompt response, especially during the New Year's holidays. Thank you so much for your powerful support!

THE G.C.C

Dec 25, 2025  on Shopify

設定が簡単で使いやすい。日本語対応は神

LIHA Beauty

Dec 22, 2025  on Shopify

Enlightened Baby

Dec 21, 2025  on Shopify

SUPER fast resolution to a tiny visual issue. Very robust app with incredible support!

Baldiz

Dec 19, 2025  on Shopify

Very helpful! Was quick to help solve my issue!

XOXO Valentine Design Studio

Dec 19, 2025  on Shopify

Fast customer service and support. Very happy with this app + team.

The Campus Store

Dec 16, 2025  on Shopify

Have used the app on many stores and it works flawlessly. Reached out to customer service when notification badges were not working correctly on my customized theme and they were able to get the badges up and running quickly and communication was fantastic

96 Drink Lab

Dec 15, 2025  on Shopify

Customer service is very helpful. The app has a lot of great features, and it's easy to set up and use.

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