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Customer reviews: Preorder | Notify Me Timesact

Reviews (1,646)

Overall rating
5

What Merchants Think

The "Preorder | Notify Me Timesact" app receives highly positive feedback from its users. Merchants appreciate its seamless integration capabilities, intuitive functionality, and how it has transformed their preorder processes. Many emphasize the app's significant role in enhancing sales, particularly in managing preorders efficiently. While still new to some users, it has quickly become an essential tool for many businesses due to its reliability and robust support system.

Key Strengths

  • Exceptional customer support with quick response times and problem resolution.
  • Intuitive user interface and easy setup process.
  • Effective management of preorders, helping prevent loss of sales due to stockouts.
  • Flexibility in product offerings including badges, ETA messages, and mixed cart notifications.
  • Personalized assistance available via video calls and chat support.

Common Concerns

  • Some initial setup issues with specific Shopify themes, though quickly resolved by support.
  • Lack of native translation support with Shopify's Translate and Adapt app.
  • Pre-orders cannot be placed until stock reaches zero, potentially missing opportunities.

Final Thoughts

Overall, "Preorder | Notify Me Timesact" is highly regarded among its users for its robust functionality and unmatched customer service. It significantly enhances preorder management on Shopify stores, making it a preferred choice for merchants aiming to optimize their preorder strategies. With a combination of user-friendly design and effective customer support, this app stands out as an invaluable asset for businesses looking to manage their inventory more efficiently.

The Swag AU

Sep 15, 2025  on Shopify

Intuitive to use and set up.

Squale

Sep 14, 2025  on Shopify

ottima app

ABOARD Apparel

Sep 12, 2025  on Shopify

Just installed and already have 10 pre-orders so the app just paid for itself. I had a very specific requirement to ensure pre-orders worked back with my 3PL software Mintsoft and this app handles it like a dream. My theme had a few minor CSS issues and the team at Timesact fixed within hours. Highly recommended. May the pre-orders continue :)

Love Bella

Sep 12, 2025  on Shopify

Kenneth was so helpful in helping me integrate this app into my shopify store. App is easy to use and does everything I want it to do.

incarnation STORE

Sep 11, 2025  on Shopify

The support is excellent and the features you want are easy to use.

Combat Iron Apparel Co.

Sep 11, 2025  on Shopify

great help. nice people.

RachelAntonoff.com

Sep 10, 2025  on Shopify

Any issues I've ever had with this app have been resolved so quickly, and the customer support is incredibly above par.

GirlGotLashes

Sep 10, 2025  on Shopify

Great app. Thank you Rommel!!

Libertelips

Sep 09, 2025  on Shopify

Very simple and easy to set up.

Vivere USA

Sep 09, 2025  on Shopify

Bobblebabies

Sep 09, 2025  on Shopify

working for coming soon notiications. Support is very helpful in assiting with any queries or issues

Infinite Aero

Sep 08, 2025  on Shopify

Incredible app. The support team is very helpful and helped apply the app to my site as well!

Eyeneed

Sep 08, 2025  on Shopify

Atelier Amae

Sep 08, 2025  on Shopify

Application très utile et service client rapide

The Eden Planner

Sep 06, 2025  on Shopify

Works a DREAM. I do pre-orders every year and this makes communicating the pre-order requirements so easy and clear. Also support were AMAZING when I had an issue (thanks Marie). Couldn't be happier.

Picco

Sep 04, 2025  on Shopify

TONYA HAWKES

Sep 03, 2025  on Shopify

This app is beyond fantastic. We've used it many times for the Pre-Sale and Coming Soon functions which suits our business perfectly. It's so well organized and easy to use, indispensable, really. There are many other functions that will help you run your shop and communicate closely with your customer. Timesact's customer service is SO excellent. Tonight we had a technical difficulty and were not sure how to solve it...very stressful right before launching 30 new products tomorrow. It's 8pm PST and I thought I'd be stressing all night but decided to send a chat message--chat is very conveniently located right in their app. To my surprise, Marie immediately answered and proceeded to find and fix the issue in a flash. She was so lovely, knowledgeable and helpful. We'll pick Timesact every single time. The 5 star reviews are accurate, you can trust this company to deliver on their promises and add hours back to your life. Thank you for your top-notch customer care.

Ghost Blades

Sep 03, 2025  on Shopify

Quest Outdoors Australia

Sep 01, 2025  on Shopify

The support from the team at Timeact is awesome as always.

Valk

Sep 01, 2025  on Shopify

Very good APP. I am just starting with it, but support is also excellent!

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