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Customer reviews: DPL ‑ TikTok Shop Integration

Reviews (53)

Overall rating
4.8

What Merchants Think

Overall, merchants have a positive impression of "DPL ‑ TikTok Shop Integration." The app is praised for its user-friendliness and the prompt support team. Merchants find the integration process smooth and appreciate the knowledgeable and patient support representatives who assist with setup and troubleshooting.

Key Strengths

  • Excellent customer support and assistance during setup.
  • User-friendly interface and seamless integration.
  • Efficient in resolving syncing issues and providing guidance.
  • Helpful analytics to enhance sales management.
  • Support representatives are consistently praised for their professionalism and patience.

Common Concerns

  • Issues with API linking and product synchronization.
  • No automatic conversion of product dimensions to metric, affecting product exports to Shopify.
  • Some merchants experienced integration challenges requiring extensive support.

Final Thoughts

"DPL ‑ TikTok Shop Integration" is well-received by merchants who value its straightforward functionality and dedicated customer support. Despite occasional technical issues, the app's ease of use and the effectiveness of the support team make it a valuable tool for sellers on TikTok. Most users recommend it for those looking to streamline their TikTok shop operations.

My Store

Apr 09, 2025  on Shopify

Love this app, had a few bumps in the begining but the team helped me through in under 15 minutes, can't wait to have everything in sync and be more organized as a business owner!

THE SCREAMIN' TEE

Mar 26, 2025  on Shopify

I just installed this app. The CSR instantly contacted me thru chat to ensure my store was optimized. CSR was very friendly and helpful.

Loyalty Before Royalty

Mar 21, 2025  on Shopify

Great support- thank you!

Gabriela SkinCare

Feb 20, 2025  on Shopify

I was very please with the Service. All my questions were answered. The representative also extended my trial.

Palace Imports

Feb 18, 2025  on Shopify

Very easy to use.

KIERIN

Feb 12, 2025  on Shopify

Easy to use. Great support.

Little Death

Jan 28, 2025  on Shopify

Great app, and a very quick and helpful support team, got my problem fixed in minutes - now everything works smoothly. Highly recommend!

Gemini_X Creations

Jan 27, 2025  on Shopify

Very helpful, fixed an issue with locations and order syncing that was user error, not an app issue :)

XOMD

Jan 12, 2025  on Shopify

Great help Nirmal is fantastic!

GitiOnline

Jan 09, 2025  on Shopify

NY Cosmetic Surgery Supplies

Jan 05, 2025  on Shopify

I am a 60-year-old woman who is not fluent in technology, and I want to express my gratitude for the exceptional patience and support provided by Hem. No matter how many times I repeated the same question, he remained kind, professional, and understanding throughout. His demeanor and willingness to help made my experience truly wonderful.

Polo Nutrition

Jan 05, 2025  on Shopify

Was very pacient and helped me with everything I needed step by step. Very good

JEWELRY COINS N MORE

Dec 30, 2024  on Shopify

THANK YOU

Miller Beach Prints

Dec 29, 2024  on Shopify

Hem provided excellent support. He was patient and very knowledgeable.

Go Bulk Medical

Dec 23, 2024  on Shopify

Hem

La'AryTay's Beauty Boutique, Inc.

Dec 12, 2024  on Shopify

Great customer service and very detailed with instructions.

Velve Chocolate

Dec 11, 2024  on Shopify

Kusum was very helpful and optimized my shop in seconds! The app is straightforward and easy to use :)

Urban Day

Dec 10, 2024  on Shopify

Hem was very nice and helpful. He knew exactly what to do to fix my issue.

Pawsitive Pet Tees

Dec 09, 2024  on Shopify

Krishna was very helpful. He explained everything very easily and efficiently so that I understood. And he answered all other questions that I had. I would recommend his help to others. Thank you so much!

SBentley LLC

Dec 09, 2024  on Shopify

Great empathetic knowledgeable customer service.

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