TicketON adds an AI live chat widget to your store. The assistant answers product and order questions, checks order status, recommends products, and can create discounts, cancel or refund orders, and update shipping addresses in the chat. When a shopper needs a person, the conversation hands off to your team. You manage web, Telegram, and Shopify chats in one inbox, with a knowledge base, saved replies, voice and video calls, business hours, and analytics.

• Live chat & AI: Answer shoppers and handle orders, refunds, and discounts
• Inbox & team: Manage web, Telegram, and Shopify chats in one shared inbox
• Voice & video calls: Talk to customers with screen sharing inside the chat
• Help center: Let customers find answers on their own with FAQs and articles
• Mobile app: Manage your inbox and take calls from anywhere, anytime