Taranker.Com Logo
Ticket Spot logo

Customer reviews: Ticket Spot

Develop by Ticket Spot

Reviews (25)

Overall rating
4.7

What Merchants Think

Merchants generally have a positive view of "Ticket Spot", praising its seamless integration with Shopify, ease of use, and feature-rich platform that effectively meets their event management needs. The exceptional customer service provided by Chris and his team is a recurring theme, making it a highly recommended solution for online ticket sales and event planning.

Key Strengths

  • Seamless integration with Shopify, including Shopify Payments and POS.
  • User-friendly interface that simplifies event management and ticket sales.
  • Responsive and knowledgeable customer support, notably by Chris.
  • Effective badge scanning and ticket redemption features.
  • Cost-effective solution for event ticketing compared to other platforms.
  • Capability to sell both tickets and merchandise simultaneously.
  • Regular updates and incorporation of user feedback into the app.

Common Concerns

  • Occasional issues with the SMS system for ticket links, requiring manual intervention.
  • Limited support availability cited in one instance.

Final Thoughts

Overall, "Ticket Spot" is regarded as a reliable and powerful tool for event managers, offering excellent integration with Shopify and robust customer support. While there are minor technical hiccups noted, the platform's strengths in functionality and customer satisfaction significantly outweigh these. "Ticket Spot" is highly recommended for anyone seeking a versatile and cost-effective solution for managing event ticket sales.

Apuk

Apr 15, 2025  on Shopify

Great App will use it again, no longer needed for the moment.

Curry Custom Cutlery

Jan 05, 2025  on Shopify

Great app works well and looks great. Integration with Shopify is clean. Best part is their technical customer service is 10/10. Most responsive Ive seen in years and a godsend for when you are running a big event and have a "hiccup".

2024 Fantasy Of Trees

Dec 26, 2024  on Shopify

The functionality met our needs and the event was served well by the App. Ticket Spot allowed us to sell tickets online for a multi-day experience and then scan and redeem the tickets at the event removing them from inventory. In addition to being fully integrated with Shopify for Shopify Payments, we were able to use Shopify POS for selling tickets onsite at the event as well. Regarding the scale - we were able to sell over 30,000 online tickets and another several thousand at POS. Customer Service - Chris was stellar to work with and have great recommendations and options on how to handle some requirements such as complimentary tickets for volunteers and key customers. Those functioned great in Ticket Spot. Chris was highly responsive to our questions and requests. Reporting was excellent. We look forward to Ticket Spot being our online ticketing solution for the future. We reviewed and demonstrated other solutions and hands down Ticket Spot was the best decision. I highly recommend you giving Chris and Ticket Spot full consideration for your ticking needs and integration with Shopify Payments

Vierbuchermuehle

Oct 01, 2024  on Shopify

Super system and always friendly and fast support

7 Bucks a Pop

Aug 20, 2024  on Shopify

We recently used this app for one of our largest events, and it exceeded our expectations in every way. The smartphone app’s badge scanning feature worked seamlessly, even in areas where cell service was spotty. This was a significant concern for us, but the app handled it without a hitch. The user interface is incredibly intuitive, making it easy for our team to navigate and manage the event without needing extensive training. The customer support for this app deserves special mention (thanks Chris!)—prompt, knowledgeable, and went above and beyond to assist us whenever needed. We were so impressed with the app's performance and the level of support we are planning on transition our entire event ticketing operations to this platform.

Diamondlux9 LLC

Jul 21, 2024  on Shopify

This is a very slick and easy to use app. Customer service has been amazing, professional and prompt! Also, they are open and responsive to improvements - I made some suggestions which were incorporated within 24 hours. If you have an event, and want to seamlessly integrate it with Shopify, all at a reasonable price, I do not hesitate in recommending Ticket Spot and Chris.

BH Book Store

Jul 21, 2024  on Shopify

Very useful application. Especially its ability to publish a ticket as a product in Shopify. And great support. Despite the fact that the cause of the problem was our wrong actions :) Good job.

Petra 50th Anniversary Reunion Tour Official Merch Store

Jul 18, 2024  on Shopify

Great to work with, excellent support. (and fees are much lower than other providers!) Love the fact that I can sell merch and tickets together without a 3rd party import process!

1922 PARIS

Apr 24, 2024  on Shopify

Excellent after-sales service! This app is ideal for creating, managing, and selling tickets for our events. Regular updates and new features provide compelling reasons to remain loyal to their services. Thanks to Chris and his team, Ulysse

NFF Vintage

Apr 15, 2024  on Shopify

Super einfache Handhabung! Die App konnte mir alles bieten, was ich für mein Event brauchte. Zudem ist der Kundenservice zuverlässig und schnell beim antworten.

Anya's Shop

Feb 29, 2024  on Shopify

I really appreciate that the platform is clean and easy to configure. The developer is on top of keeping it updated and well-functioning. His personal responsiveness on the support side of things is standout compared to other apps I have used where the support people might not actually know how to help you and are instead working off a script. It's a great app and solves all our needs at a reasonable price point. We used the app to create one overall event that had multiple separate ticketed sessions and so far it is working great.

Hillcrest Village Community Players

Nov 15, 2023  on Shopify

Great app! Chris thinks of everything - he is also super responsive to support if you run into any issues. This has brought together and automated a lot of the tedious tasks I previously had to do manually. Highly recommend.

Kruispad247

Nov 10, 2023  on Shopify

The SMS system did not work, so I had to send the ticket link to client manually. If this problem is sorted, it could be a great platform to sell tickets.

Traveling Haus

Nov 09, 2023  on Shopify

As a small event planner this platforms solves all of my basic functional needs, and more. The attendee engagement is INCREDIBLE, as well as the simple interface and easy event planning process. Ticket Spot is the BEST bang for your buck, period. Chris (The owner) is incredible and so helpful. Whenever I encountered any issues with the platform whatsoever, he was very quick to fix them.

Funville Farm

Oct 20, 2023  on Shopify

I used this app to create QR codes for event tickets. It is cheaper than the other options and it works with digital wallets too. Chris is super helpful and easy to work with. Highly recommend this app to anyone who needs a cost effective solution for event tickets.

Scroll to Top