TextYess is incredibly easy to set up, and it seamlessly integrates with our eCommerce store. We started using TextYess a few weeks ago with excellent results, especially for outbound automations like abandoned checkout.

My reaction when I first tried TextYess was a resounding 'wow!' I'm fascinated by their speed in developing new features and how their AI Assistant manages to meet every customer request. A truly appreciated app!

I admit that I was particularly skeptical before trying TextYess, especially regarding the use of WhatsApp for an eCommerce like BricoBravo. However, I decided to give it a shot, tested the tool, and the results so far have been amazing: both in terms of the AI Assistant's performance, which has allowed us to provide hyper-accurate responses to our customers 24/7 in just a few seconds, and the performance of outbound automations, such as abandoned checkout follow-ups. We're super happy to be using TextYess, and we can't wait for them to release the new features in their roadmap!

We were dissatisfied with the various apps that allowed us to set up automations on WhatsApp, such as cash-on-delivery order confirmations. As soon as we tried TextYess, we instantly fell in love with the simplicity of their solution! One of the things we appreciate the most is their responsiveness to requests for new features and platform optimizations. Approved!

We decided to implement TextYess for two main reasons: to connect in a much more personal way with our customer base through WhatsApp and to use a new "advertising channel" by setting up automations or sending broadcast campaigns, making the most of our audience's attention. We are thrilled to have TextYess as a partner and curious about their future developments!

Después de que nuestro equipo italiano implementara TextYess, ¡nosotros también teníamos curiosidad por probarla! Es un producto muy fácil de configurar, y se puede poner en marcha en solo unos minutos. Nos permitió configurar flujos en WhatsApp, como el checkout abandonado, solicitud de reseñas y muchos más, además de analizar directamente en los paneles de TextYess el impacto económico generado por la herramienta.

We are really satisfied with TextYess. The AI Assistant answers all of our customers' questions, even the most difficult ones, in a few of seconds. A key feature is that since we have customers from all around the world, the AI can guarantee continuous support in any language, offering a 24/7 WhatsApp multilingual shopping experience. Last but not least, we are exploring WhatsApp marketing features and getting some first great results. Recommended!

Fantastic tool, highly recommended. We wanted to automate answering all of our customers' questions on WhatsApp, and we found what we needed: a precise AI assistant with a human touch. Super useful especially during peak periods. The thing I appreciated mostly is the attention they put into customer care, the team is always available for help.

Wonderful product. They guided us step by step through the integration and within a few days we were live with a very high quality AI Assistant. We appreciate the fact that the tool not only responds to customers, but helps them find the right products for them and thus has an impact on our conversion rate. Curious about the new features they will implement!

We started using TextYess a few months ago and are incredibly pleased with the quality of service we have received. Easy to use product, always available customer support, and strong impact on our store's conversion rate!

We were skeptical initially of using an AI tool to interact with our customers, but after trying TextYess we were quickly convinced. We were amazed at the ease with which AI can be instructed and the helpfulness of their team. Excited to see the new features they will release!

Communicating with a target audience of millennials WhatsApp is a channel to use 100%, both from a customer service and direct sales perspective. Happy to use TextYess and offer our customers a buying experience available 24/7, in all languages!

Installation, setup and configuration of astonishing simplicity and ease: in no time we had the chatbot up and running with answers in line with the site content, product catalogue and FAQs. Training allows the quality of responses to be continually refined, and again with the usual simplicity and speed. The accuracy of the answers decreased the workload of our Customer Care while simultaneously giving customers the answers they needed, which is the most important thing. Finally, the quality of onboarding is worth mentioning: the textyess team is by our side at all times with kindness and competence. Excellent work! Super recommended app, a must-have.

Very easy product to set up and amazing AI Assistant responses. We were already using it on 3 other brands of our partners and couldn't help but use it in Sublime Shop as well. Really a lot of stuff here!

After our colleagues from Italy and France started using TextYess' AI Shopping Assistant, it seemed inevitable that we would test it as well. A cool tool! The two features our customers appreciate most are the ability to receive product photos on WhatsApp and the AI's incredible understanding of audio messages. Recommended!