So much easier to work with than Avalara! When we worked with Avalara they never responded to our questions or messages. TaxCloud's team is much more responsive and US-based. We also found they understood issues quickly, and then were able to resolve them with less time spent by us. We would highly recommend them to anyone looking for sales tax return assistance!

Onboarding was super easy, and pricing helped a ton specially with Shopify and/or Avalara charging now to collect sales taxes

My onboarding experience with TaxCloud was excellent. The team was incredibly helpful, and the platform was easy to use and follow. I especially appreciated how smooth the state registration process was. Overall, a seamless and efficient experience!

Recently switched to TaxCloud for sales tax reporting and filings. This has been one of the most organized and detailed transitions I have experienced. Highly recommend TaxCloud to any size business. The software is easy to use and learn. Great staff and quick responses by customer service! A perfect app if looking for sales tax reporting and filing.

I can't say enough good things about TaxCloud! Their onboarding process was incredibly smooth, and their portal is user-friendly, intuitive, and easy to navigate — a complete game-changer compared to my previous experience with Avalara. What truly sets TaxCloud apart is their exceptional customer service. Every time I had a question or needed guidance, their team responded promptly and professionally, making me feel like my business truly mattered. It's refreshing to work with a company that values its customers and goes above and beyond to provide support. On top of that, their pricing is highly competitive, making their service an even better value. If you're looking for a reliable, efficient, and customer-focused tax compliance solution, I highly recommend TaxCloud!

TaxCloud has made the process easy to set up and start monitoring our sales throughout different states. I am not a developer but this was easy to set up and easy to manage. Their support team has been very responsive and easy to work with. Very satisfied with the services.

The customer service experience with the TaxCloud onboarding process was great. Our designated rep was extremely knowledgeable and communicative with us.

TaxCloud support always gets back quickly and with answers to my questions. A great app for tax filings.

This app is so easy to setup and their onboarding staff are amazing. Can't wait to share with other companies.

I had a terrible experience with a competing sales tax company, so I decided to try TaxCloud. This has been the best onboarding experience I have ever had when it comes to setting up a new sales tax service. The TaxCloud team has been wonderful to work with. Their site is very easy to navigate and understand. So far everything seems to be working great.

The TaxCloud team is very responsive and helpful. Their support team typically responds within a few hours (sometimes within minutes), and they work together to ensure you get the answers you need promptly. The onboarding process was straightforward, even for someone with no prior experience. They efficiently handled everything I needed, including registering in new states (SST and non-SST) and setting up my new accounts. They also took care of submitting the first filings on time, which was a huge time-saver. While there are occasional bumps in the road, they have always resolved any issues effectively. The integration with the Shopify store works seamlessly, and their pricing is highly competitive for small businesses. Overall, I think they are a solid solution for small business owners.

Great App, would highly recommend for any company looking to make the sales tax process much more efficient

The TaxCloud team has been a pleasure to work with, demonstrating responsiveness, professionalism, and efficiency in addressing our inquiries. Among the companies we evaluated, TaxCloud stood out as the clear choice. Their tool is intuitive, straightforward to set up, and user-friendly.

This is our first use of tax filing apps. Great experience with onboarding so far. Each interaction is building more trust. The portal is easy to use and very clear - kudos to the designers. Our hope was that TaxCloud takes off the entire chore of dealing with various state sales tax filings, and they are exactly doing that. Pricing is competitive and transparent. Good experience so far.

TaxCloud is far easier to use than other apps we have used to do our sales tax filing. They are very quick to respond to emails which is key for us and their pricing is great. Highly recommend.

TaxCloud has been much better to work with than everything else we've tried. We've been able to have our filings done for us at a good price (some states are even free) and when something does come up, their customer service is real people who actually respond to us and are helpful.

We recently moved over to TaxCloud's new app for Shopify, we'd been using the previous one for about a year, and have always had a good experience. When we have questions we can email the support team and hear back the same day, or the one time we needed an urgent answer we were able to call and talk to their support team, which is so rare to find these days. Great service and value, thank you TaxCloud!

Outstanding Tax Service - Highly Recommended We've used many tax service providers in the US, from big names like Avalara to mid-sized companies, and hands down, TaxCloud is the best. What sets them apart is their exceptional customer service and personal approach. Unlike the big companies, they offer a more personalized experience with a dedicated professional who is always there for you. Their response time is incredibly fast, and we've saved thousands of dollars each year since switching. For years, we overpaid, but now we only pay a fraction of what we used to. The onboarding process was seamless, thanks to the support of a dedicated expert who made the transition easy. Not only do they calculate and file taxes for us, but they also ensure we stay compliant. Whenever we have questions, they're quick to respond and are available for a call whenever we need them. If you're looking for a tax service that goes above and beyond, TaxCloud is the way to go. We couldn't be happier with the results!

We're so glad to have found TaxCloud after working with other similar services that ignored us when we needed help or had questions. On top of that, we get some states filed for free, and overall we saved on our monthly fees. I was cautiously optimistic–would the really be better while also being cheaper? The answer is, yes. Sometimes it feels like some kinks are being worked out, but they have been a partner while our past sales tax solutions were MIA. Thank you Rianna, Ryan, and the TaxCloud team

First this app is very expensive. My main issue is the support and overall quality of the product. Since the new app was launched (they redo the app often) I have not been able to get the app to link to my store and support keeps saying to uninstall and reinstall....