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Customer reviews: TargetBay Product Reviews

Develop by TargetBay

Reviews (65)

Overall rating
4.5

What Merchants Think

Merchants generally have a positive perception of "TargetBay Product Reviews." They appreciate the app's ability to generate and manage reviews efficiently, alongside its seamless transition and setup process. Many highlight the excellent customer service, often exceeding expectations with knowledgeable staff who address concerns swiftly. However, there are some concerns regarding the reliability of the review system.

Key Strengths

  • Exceptional customer service with responsive and knowledgeable staff.
  • Effective in generating and managing customer reviews.
  • Easy onboarding and transition process.
  • Offers features similar to other major services, with added benefits such as automation and customization.
  • Impressive return on investment compared to competitors.

Common Concerns

  • Occasional issues with the reliability of the review system.
  • Email building features may sometimes feel inconsistent or complex.
  • Some customers experienced lost reviews or system malfunctions.
  • Occasional communication issues due to geographical or linguistic differences.

Final Thoughts

"TargetBay Product Reviews" is well-received by many merchants due to its strong customer service and ability to boost review collection effectively. Despite some reliability issues, its features and overall support make it a worthy tool for businesses looking to enhance their review management and marketing efforts. The positive impact on returns and customer engagement make it highly recommended by its users.

Clean Casting Jewelry

Oct 03, 2024  on Shopify

This review system is not reliable. You will see reviews on the website and for couple days they are gone from the website. They promised to fix for the entire year however their system will dispensary, they will fix and it will dispensary again. You can not trust the system what so ever and now they deleted the app, took away my reviews and most likely all my reviews of 800 and plus are gone. I have to choose different company and restart my reviews.

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