Tapwa adds a WhatsApp chat button to your online store, letting customers reach you instantly with one tap. When a customer clicks the button, WhatsApp opens with a pre-filled message that includes product details if they are on a product page. You can set up multiple support agents with different departments, and assign specific agents to specific pages using URL pattern rules. The button appearance is fully customizable with colors, positions, animations, and three display styles.

• Floating chat button — customers tap to message you instantly
• Route chats to Sales, Support, or Returns teams
• Show or hide the button on specific pages and URLs
• Track button clicks with daily trends and device breakdown
• Custom colors, positions, animations, and three display styles