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Customer reviews: Tangent : Hair & Skin Quiz

Develop by Tangent

Reviews (73)

Overall rating
5

What Merchants Think

Overall, merchants are highly satisfied with "Tangent: Skin Quiz & Analysis", praising its ease of use, exceptional support, and positive impact on customer engagement and sales. Merchants consistently note the exemplary service provided by the Tangent team, commending their commitment to assisting with integration and customization of the app to meet specific business needs.

Key Strengths

  • Outstanding customer support and responsiveness
  • Easy setup and seamless integration with stores
  • Revolutionary AI-driven features, including advanced AI detection and tailored product recommendations
  • Highly customizable quiz options
  • Positive impact on customer engagement and increased sales/conversions

Common Concerns

  • No significant drawbacks or limitations reported in the reviews

Final Thoughts

"Tangent: Skin Quiz & Analysis" is lauded as an essential tool for beauty-related businesses. Its ease of integration, customizable features, and superior support make it a valuable asset for enhancing customer experience and boosting sales. The overwhelmingly positive feedback suggests it's a reliable and effective solution for businesses seeking to leverage AI technology in their customer interaction strategies.

Sarasin

Jul 16, 2025  on Shopify

Tangent.ai is a very user-friendly tool with clear and valuable insights. The dashboard is intuitive and helps us quickly understand key data. We’re also very satisfied with the support team — they’re responsive and helpful whenever we have questions. Overall, a solid and reliable solution to our webshop.

No Nothing Very Sensitive

Jul 09, 2025  on Shopify

I've had a great experience using this app—it’s user-friendly and delivers excellent results. What really sets it apart is the development team: they’re active, responsive, and genuinely interested in helping users succeed. Highly recommended!

NumberC

Jul 07, 2025  on Shopify

I’ve been really impressed with Tangent’s Skin & Hair Analysis app. We added their selfie-powered quiz to our site and it’s been a total game-changer. It scans a customer’s selfie and gives them personalized skin and hair insights along with product recommendations - and it actually works really well. Setting it up was pretty easy, and the team at Tangent has been super helpful throughout. They were quick to respond whenever I had questions and genuinely seemed invested in making sure everything was running smoothly. Since launching it, we’ve seen better engagement and it’s helping us guide people to the right products without making them fill out long forms. Just a selfie and some smart tech behind the scenes. If you're looking for a more personalized experience for your customers, I’d definitely recommend giving it a try. - Zawar from NumberC

Standard Skin & Beauty

Jul 04, 2025  on Shopify

This has been amazing in terms of helping customers figure out their skintype, concerns and which products will work best for them. It took a lot of work to setup the quiz (especially because we setup results for each skintype with various concerns) but once it got up and running and we synced with our ESP to email routine suggestions it has been a game-changer. Also, a special shoutout to Sushil from the team who has always gone above and beyond to help us and answer any of our questions.

Luzern

Jul 01, 2025  on Shopify

Super helpful and responsive team, easy to implement, and great functionality. Just launched but very good customer engagement so far...

Umberto Giannini

May 09, 2025  on Shopify

It's been such a pleasure working with Tangent and their talented team to help us develop our Quizes. Would highly recommend, great attention to detail from the development team, top customer service and really impressive features available including the AI selfie scanning. Great analytics through the dashboard to access customer data and quiz performance tracking . Thanks so much for bringing our ideas to life, we are very happy with the results and look forward to continuing our partnership with Tangent. -Lucy

Love and Light Botanicals

Apr 10, 2025  on Shopify

Recently installed this during a website redesign and the interactive quiz is a great addition to engage our visitors. Easy to build and very customizable. Also very responsive developers, responded quickly to a question I had and were able to provide a solution in a couple days.

The Detox Market - Canada

Apr 02, 2025  on Shopify

​I​t has been a game-changer for how we guide customers to the right skincare​ routine. T​angent AI-driven quiz brings a new level of personalization. We've seen a clear uptick in engagement and conversions since launch. On top of that, the Tangent team has been amazing to work wit​h, super responsive and proactive every step of the way.

LV B&B Shop

Mar 19, 2025  on Shopify

This app is great for potential customers who don't really know what to buy so that you can increase your sales. Love the app!

Hairy Jayne

Mar 05, 2025  on Shopify

Great app (especially as I'm using the free version!) and very responsive service. Took a long time for me to set as I added more questions to the quiz, but I was happy to do that for more thorough recommendations. The options to change layout design / fonts etc are limited, but as expected for a free app. Highly recommend.

J.Cat Beauty

Mar 03, 2025  on Shopify

I would recommend. It's customizable to a certain extent; since it's the free version. Once you purchase a package deal, it get way better. They're super easy to talk to and very helpful. They're quick to resolve any issues we have on our end.

Sea Love Franchise

Feb 24, 2025  on Shopify

I love this app for creating online quizzes. The live chat team helped me with a custom request in just a few minutes. I'm very pleased with the quick and helpful response!

SEEN

Feb 17, 2025  on Shopify

The Tangent team demonstrated excellence at every stage - from advising with strategy to managing development and executing a smooth launch. Their collaborative partnership helped us create an engaging, customized quiz experience that exceeded our expectations. Their expertise and dedication made them an invaluable extension of our team.

EMK Skincare

Jan 28, 2025  on Shopify

Don't look anywhere else for a skin quiz! This is it. The Tangent team is incredible. They've made this process so easy in terms of time for us, technology integration and understanding of the data segments. They are 100% committed to helping you onboard and see results. A huge thank you!

Moroccanoil UK

Dec 23, 2024  on Shopify

Working with the Tangent team was a great experience! Their support was excellent, and the hair quiz was implemented quickly and seamlessly. Highly recommended!

Asian Skincare Toronto

Dec 10, 2024  on Shopify

Tangent AI provided exceptional support in setting up their app for my store. Their team was helpful and I highly recommend Tangent AI for anyone looking to enhance their customer experience with personalized skincare recommendations

janegee

Nov 25, 2024  on Shopify

Working with the Tangent team has been incredible so far. They've helped us design and implement our Selfie Quiz flawlessly. Their team has not only been available for email assistance but has also set aside time for video calls and screenshares. I highly recommend working with their team and can't wait to continue this partnership.

tutare

Nov 24, 2024  on Shopify

Excellent customer service. Very quick response to advance the implementation and solution to all doubts. The selfie test is a very useful tool to increase sales.

Madame Korner

Nov 09, 2024  on Shopify

Tangent has changed our engagement with our customers. it works very well. we are very happy with the product.

Habelo Beauty

Sep 08, 2024  on Shopify

Awesome partner – totally focused on helping me create a solution to get to the business outcomes I need. The team is smart, talented and insightful.

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