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Customer reviews: TagFly Google Ads, Tag Manager

Develop by TagFly

Reviews (117)

Overall rating
4.8

What Merchants Think

Merchants generally express high satisfaction with the "T: Google Tag & Conversion API" app, particularly praising its ease of use and the exceptional support provided by the customer service team. While the app is noted for its ability to streamline the setup of Google Tag Manager (GTM) and related services, users frequently highlight the proactive assistance offered by the support team, which has been crucial in aiding successful implementations.

Key Strengths

  • Exceptional customer support that is quick, responsive, and highly effective.
  • Ease of setup, even for non-technical users, allowing GTM integration with minimal hassle.
  • Ability to manage and track conversion data seamlessly.
  • High user satisfaction with problem-solving capabilities and time savings.

Common Concerns

  • Some users experienced initial confusion regarding app functionality, indicating a desire for clearer documentation or guidance.
  • Limited support for specific platforms, such as Yahoo ads, requiring manual workarounds.
  • Concerns about the delay in data reporting, leading to issues with real-time campaign optimization.
  • Mixed feedback about refund policies during trial periods.

Final Thoughts

The "T: Google Tag & Conversion API" app is highly recommended by users for its efficiency in simplifying the cumbersome process of setting up Google Tag Manager. Despite a few areas for improvement, such as more comprehensive documentation and addressing platform-specific limitations, the app is widely appreciated for reducing technical barriers and providing excellent customer support, making it a valuable tool for merchants looking to improve their data tracking and conversion strategies.

MHS Ruitersport

Jul 24, 2025  on Shopify

Really great support! i had some troubles configuring my Google Ads tag correct and they have helped me within minutes every time! No coding needed, just follow the steps and you are good to go!(as long as you configure the correct ads account :))

Evoke Hair Clinic

Jul 21, 2025  on Shopify

TagFly team provided exceptional support throughout the entire installation process, always ready to answer my questions. Their assistance was prompt, professional, and incredibly helpful. This has been one of the best experiences I've had with a Shopify plugin. Kudos to the team—keep up the amazing work!

Tracey Truck Parts

Jul 18, 2025  on Shopify

Excellent tracking solution with outstanding support" As someone without extensive GTM setup experience, I found their guidance made the process incredibly simple. While there is some manual GTM configuration required (importing the pre-built container for Facebook tracking), the process is well-documented and straightforward. I found their support team to be very professional and timely. Even when they didn't have immediate answers to complex integration questions, they followed up promptly and provided thorough solutions. Perfect for businesses that need reliable, comprehensive tracking with proper guidance. I highly recommended this app for any Shopify store serious about accurate conversion tracking.

Doris Imhoff Schmuck

Jul 08, 2025  on Shopify

Eine tolle App mit perfektem Support. Ich war mir nicht sicher, ob das Tracking korrekt implementiert war. Der Support hat dies sofort überprüft.

Ice Cold Spice

Jul 04, 2025  on Shopify

Perfect, swift help from Niel on checking I had set up everything correctly! Very friendly and easy to work with.

Berta

Jun 18, 2025  on Shopify

Very supportive customer service. They instantly helped me to setup. Special thanks to Ben. He was amazing!

Unicorn Fart Productions

Jun 14, 2025  on Shopify

Fantastic App – Simple, Powerful, and Incredible Support! Tagfly is an absolute game-changer! From the moment I downloaded it, the setup was a breeze. The interface is super intuitive, making it incredibly easy to use right out of the gate. What really sets it apart, though, is the support team—responsive, knowledgeable, and genuinely helpful. It’s rare to find an app that combines functionality with such exceptional service. Highly recommend Tagfly to anyone looking for a smooth, stress-free experience!

Proof-Reading-Service.com

May 28, 2025  on Shopify

The integration only works via the GA4 setup. Despite assistance from Customer Services—who were very responsive and helpful—we were unable to get goals working directly within Google Ads. In the end, the only solution that worked was to pass the goals from GA4 to Google Ads. This setup was the only one that functioned as intended.

TataTattoos

May 27, 2025  on Shopify

The reasons I uninstalled this app after MANY hours of integration and attempts to correct data accuracy issues: 1. This app does not track the full information of the customer journey that I need through all of the platform integrations of GA4, FB/IG, TikTok 2. This app does not provide basic reporting and exporting abilities to track over time for analysis 3. This app has not worked properly with updated data abilities since upgrading. I have spent several hours (late at night) to try to resolve this with customer service to no full resolution. 4. My experience with customer service has been poor. Issues have not been fully resolved. Each of the six times I’ve started working with customer service, I have had to start from the beginning, going over the same information, with no resolve. I have been told that the developers would fix it, or be in contact when they did not follow through, or resolve the issue, or only partly resolved the issue.

SilikonBackform

May 22, 2025  on Shopify

The TagFly team supported me throughout the entire installation process and was always available to answer my questions. Their support was fast, helpful, and highly professional. Truly one of the best experiences I’ve had with a Shopify plugin. Bravo – keep up the great work!

VILANERA

May 16, 2025  on Shopify

The support is great and they seem genuinely helpful and nice, but I had problems since day one. (Google Ads not tracking, Meta tracking but not assigning events to the campaigns anymore...) I don't know if I just got unlucky, because I see these amazing ratings, but really double check your conversions because in my case both Google/Meta were really off. Luca

Zoogiganten

May 14, 2025  on Shopify

Easy installation, very good support and just a complete game changer when you need to track conversions on many channels. I tried to implement tracking without an app first, that was a waste of time when you can use this app instead.

Morningwale

May 11, 2025  on Shopify

Amazing plugin for shopify. And great customer support. Very easy setup for GTM Integration. Just a request. Allow to add at least 2 destinations in a free plan.

Best Deals UK

May 10, 2025  on Shopify

Amazing as always, I've spoken with ben and they always come in clutch with answers. I use them for all my websites top notch

Grant & Budds

May 07, 2025  on Shopify

Easy set up, apart from a minor issue which was totally my own fault - used the online support where Joyce and Tracy helped me identify and fix the issue, getting everything running smoothly. Super polite, friendly and helpful staff, thank you!

acaiso

Apr 27, 2025  on Shopify

Un immense merci pour votre aide précieuse sur Tagfly ! Votre expertise et votre réactivité ont vraiment fait toute la différence. Grâce à vos conseils clairs et précis, j'ai pu avancer beaucoup plus rapidement que prévu. C’est un vrai plaisir d’échanger avec des personnes aussi professionnelles et investies. Encore merci pour votre soutien !

Pyromania Fire

Apr 23, 2025  on Shopify

Great service even for free plan! They walked you through every step and help you set up all conversion tracking.

Clínica Belenus

Apr 17, 2025  on Shopify

This app is amazing. It's well built, manageable inside Shopify, straightforward installation and guidence through setup. For the first time ever I got my purchases matched 100% in GA4 to the Shopify reported sales. On top of that, we got some issues regarding recent GTM changes about automatic Google tags, and their support team was amazing - top level service and response times despite our different time zones.

UnderWaterWines

Apr 04, 2025  on Shopify

The customer service was fast and undeniably professional. They guided me through every step with a holding hand. Thanks!

Anataka

Mar 31, 2025  on Shopify

Very hel[pfull and skilled assistance (Niel). Thank a lot. We managed to quickly connect GAds, GA4, FB

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