SyncTrack App Review: Features, Pros & Cons for Shopify

Customer reviews: Synctrack PayPal Tracking Sync

SyncTrack is a Shopify app designed to streamline order tracking and delivery updates for merchants and customers. This review covers its features, pros, cons, and real user feedback to help you decide if it’s the right fit for your store.

Reviews (417)

Overall rating

5

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What Merchants Think

Merchants consistently praise "Synctrack PayPal Tracking Sync" for its effectiveness in automating the synchronization of tracking information from their Shopify stores to PayPal, which has notably reduced order disputes and payment holds. Users find the interface user-friendly and the app integrates seamlessly into their existing workflows, significantly improving efficiency and enhancing customer experience.

Key Strengths

Excellent customer support with fast response times and knowledgeable staff.
Easy integration with Shopify, automating PayPal tracking updates.
Reduces payment disputes and holds by ensuring timely tracking updates.
Features a straightforward setup process with comprehensive guidance from the support team.
Affordably priced, offering great value in comparison to alternatives.
Helps maintain compliance with PayPal policies, mitigating potential service disruptions.

Common Concerns

Initial setup can be slightly challenging for inexperienced users without support.
Some users are still in the early stages of usage and unable to fully evaluate the app's long-term reliability.

Final Thoughts

"Synctrack PayPal Tracking Sync" receives high accolades from users for its practicality and efficiency in managing PayPal transactions. Its robust functionality and exceptional customer support make it a valuable tool for e-commerce businesses seeking to streamline operations and enhance their PayPal transaction management. The overwhelmingly positive feedback and recommendations signify its essential role for any Shopify store utilizing PayPal.

Pawtique Haven

Dec 08, 2024 on Shopify

Tanya's customer support is exceptional! She's always there to help and provides outstanding assistance. Truly superb!

3Digital

Dec 08, 2024 on Shopify

The app do what he promise. Thank you Amelia!

pelek

Dec 08, 2024 on Shopify

Amazing service! Help center managed to explain everything!

Hilmont

Dec 07, 2024 on Shopify

Amazing team. Always so helpful and fast. Just install this and see for yourself.

TRIKORO

Dec 07, 2024 on Shopify

smartaplanta

Dec 07, 2024 on Shopify

Grate. I like it

Christ Follower Life

Dec 04, 2024 on Shopify

Use SyncTrack for nearly 3 years. easy to use, syncs PayPal tracking perfectly, has a very helpful support team. thanks

Pamora

Dec 04, 2024 on Shopify

A very good app, I can only recommend it. Tracy helped me straight away and solved my problem. She replied very quickly and I think that's very good.

A Gift Customized

Dec 04, 2024 on Shopify

The app works very stably and supports customers quickly. Highly recommend

Techno Group Lithuania

Dec 03, 2024 on Shopify

Perfect app. Thank you so much for help. Always online.

Amara

Dec 03, 2024 on Shopify

Great service, with great attention and amazing advise.

Quiltify Store

Dec 03, 2024 on Shopify

easy to use

Carsosa

Dec 02, 2024 on Shopify

Could not be happier with the service and the performance if this app. Following repeated experiences with money being held by paypal, i was in great need of an app that would easily sync my orders with paypal, and synctrack came to the rescue. Special thanks to Tracy who provided me with exceptional customer service.

PrimaBaby

Dec 02, 2024 on Shopify

I would strongly recommend this app as it allows you to sync your PayPal account and your Shopify store, preventing probable payment disruptions. From the beginning they check that everything really does sync and they have the most amazing support team who guides you and suggests what actions need to be taken in advance. Vincent, from their support team was so helpful and so professional. His kind manner put me at ease. Well done PayPal!

WYNNAR

Dec 02, 2024 on Shopify

GREAT SERVICE

BagADealAustralia

Dec 02, 2024 on Shopify

Customer Service officer, Anna was very helpful and patient with me by giving me relevant advice and details to ensure that I'm protected and my site is well-represented. She's also suggested useful apps that I could use for my site to improve my service to my customers - much needed. Thank you.

The World of Things

Dec 01, 2024 on Shopify

I am very pleased with the work of Synctrack PayPal Tracking Sync, the service is super, they helped me a lot. I recommend it to everyone

AWOK Dynamics

Dec 01, 2024 on Shopify

Great app, and customer service is top notch. Makes running my small business that much easier!!

SHOPGROUNDLLY

Dec 01, 2024 on Shopify

Team is always supportive and app works great! Niel from SyncTrack team has been assisting me for days to get my store in absolute compliance with PayPal policies!

Théva

Dec 01, 2024 on Shopify