SyncTrack App Review: Features, Pros & Cons for Shopify

Customer reviews: Synctrack PayPal Tracking Sync

SyncTrack is a Shopify app designed to streamline order tracking and delivery updates for merchants and customers. This review covers its features, pros, cons, and real user feedback to help you decide if it’s the right fit for your store.

Reviews (410)

Overall rating

5

488
4

3
3
2
1

What Merchants Think

Merchants consistently praise "Synctrack PayPal Tracking Sync" for its effectiveness in automating the synchronization of tracking information from their Shopify stores to PayPal, which has notably reduced order disputes and payment holds. Users find the interface user-friendly and the app integrates seamlessly into their existing workflows, significantly improving efficiency and enhancing customer experience.

Key Strengths

Excellent customer support with fast response times and knowledgeable staff.
Easy integration with Shopify, automating PayPal tracking updates.
Reduces payment disputes and holds by ensuring timely tracking updates.
Features a straightforward setup process with comprehensive guidance from the support team.
Affordably priced, offering great value in comparison to alternatives.
Helps maintain compliance with PayPal policies, mitigating potential service disruptions.

Common Concerns

Initial setup can be slightly challenging for inexperienced users without support.
Some users are still in the early stages of usage and unable to fully evaluate the app's long-term reliability.

Final Thoughts

"Synctrack PayPal Tracking Sync" receives high accolades from users for its practicality and efficiency in managing PayPal transactions. Its robust functionality and exceptional customer support make it a valuable tool for e-commerce businesses seeking to streamline operations and enhance their PayPal transaction management. The overwhelmingly positive feedback and recommendations signify its essential role for any Shopify store utilizing PayPal.

2Bluebox

Mar 31, 2025 on Shopify

Nice app, good supporter

Vestro

Mar 31, 2025 on Shopify

Freimann Berlin

Mar 27, 2025 on Shopify

Tracy helped me very well, she is the best!

BirdieTee

Mar 27, 2025 on Shopify

This easy sync-ing to paypal and stripe. Thanks

LOPEZ REYES

Mar 27, 2025 on Shopify

Friendly and enthusiastic support, I thank the app development team

SARAH MELBOURNE

Mar 26, 2025 on Shopify

very nice app, very good service

Lumiberry

Mar 15, 2025 on Shopify

This app is simply amazing. So easy to use and extremely user friendly! Their customer support team is fantastic! Very helpful. Ben is the one who assists with my set-up and he is so wonderful.

Lenoria

Mar 15, 2025 on Shopify

Good app, I always use it when enabling paypal on my store to avoid holds

Lehnaa

Mar 14, 2025 on Shopify

service fiable et robuste

Koanna

Mar 13, 2025 on Shopify

Works well and reliable.

Karl & Lina

Mar 13, 2025 on Shopify

Great app and good service. Can recommend it!

Lightened Crafts

Mar 11, 2025 on Shopify

quick response time and supportive staff

DrawMania

Mar 07, 2025 on Shopify

I've been using this app for 2 years now across multiple stores and I think it's the best app for the price ;) Also great customer service, they respond to any queries with professionalism, dedication.

Slayers Globe

Mar 05, 2025 on Shopify

Cam was helpful and understanding. cleared all doubts regarding app. Thanks for that ❤️

KIASIA

Mar 03, 2025 on Shopify

Ik ben goed geholpen

enchantitude

Mar 02, 2025 on Shopify

Really excited to use this app, manually adding to paypal was bad because i kept forgetting.. i am excited to have htsi all taken care of now in seconds!! Thanks to support for answering my questiosn INSTANTLY!!

G UNDIE

Mar 02, 2025 on Shopify

Great customer service and very helpful

Scentini Candles

Mar 02, 2025 on Shopify

Awesome app & great help setting up in the beginning. At midnight answering my questions & making sure it all works! A1

Spreach DE

Feb 27, 2025 on Shopify

PiSugar Kitchen

Feb 27, 2025 on Shopify

The customer support team at Synctrack is truly outstanding. They are not only knowledgeable but also incredibly patient and empathetic. Their quick response time and genuine commitment to resolving issues have been invaluable, guiding me step-by-step to ensure I fully understand every aspect of the application.