SyncTrack App Review: Features, Pros & Cons for Shopify

Customer reviews: Synctrack PayPal Tracking Sync

SyncTrack is a Shopify app designed to streamline order tracking and delivery updates for merchants and customers. This review covers its features, pros, cons, and real user feedback to help you decide if it’s the right fit for your store.

Reviews (417)

Overall rating

5

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What Merchants Think

Merchants consistently praise "Synctrack PayPal Tracking Sync" for its effectiveness in automating the synchronization of tracking information from their Shopify stores to PayPal, which has notably reduced order disputes and payment holds. Users find the interface user-friendly and the app integrates seamlessly into their existing workflows, significantly improving efficiency and enhancing customer experience.

Key Strengths

Excellent customer support with fast response times and knowledgeable staff.
Easy integration with Shopify, automating PayPal tracking updates.
Reduces payment disputes and holds by ensuring timely tracking updates.
Features a straightforward setup process with comprehensive guidance from the support team.
Affordably priced, offering great value in comparison to alternatives.
Helps maintain compliance with PayPal policies, mitigating potential service disruptions.

Common Concerns

Initial setup can be slightly challenging for inexperienced users without support.
Some users are still in the early stages of usage and unable to fully evaluate the app's long-term reliability.

Final Thoughts

"Synctrack PayPal Tracking Sync" receives high accolades from users for its practicality and efficiency in managing PayPal transactions. Its robust functionality and exceptional customer support make it a valuable tool for e-commerce businesses seeking to streamline operations and enhance their PayPal transaction management. The overwhelmingly positive feedback and recommendations signify its essential role for any Shopify store utilizing PayPal.

Perle Cocon

Apr 23, 2024 on Shopify

Support disponible et réactif.

Stefan Kreis

Apr 23, 2024 on Shopify

Ich empfehle die App jedem weiter, da die Installation sehr schnell und einfach funktioniert. Desweiterem ist sie eine enorme Erleichterung im Alltag, da die Kunden per Tracking früh informiert werden. Außerdem steht der sehr freundliche Support einem immer schnell zu Verfügung wenn mal etwas nicht so ganz klappt.

Eevify

Apr 23, 2024 on Shopify

The app was very easy to set up and previous orders were automatically synchronised with PayPal. Tracy also performed an audit of the website and provided recommendations which was unexpected but very much appreciated.

Retro Cheatcode

Apr 22, 2024 on Shopify

Nila helped me with some questions, very happy with the assistance.

Levora

Apr 22, 2024 on Shopify

Great help and very quick answers. Also the syncing works good ofcourse.

Goodoo

Apr 22, 2024 on Shopify

This app is very simple to setup, trustworthy and Tracy from the customer support was incredible, she helped me with the entire setup process. Highly recommended!

Mahea Organizer

Apr 21, 2024 on Shopify

CrusiveBay

Apr 19, 2024 on Shopify

Nila helped me a lot improving trust to my website. THANKS A LOT

Conspirate

Apr 17, 2024 on Shopify

App works great and the support is very helpful.

POLOGALS

Apr 17, 2024 on Shopify

good support

Trippy Captain

Apr 17, 2024 on Shopify

Really simple to set up! The live support agents are really helpful and quickly helped me resolve the issues I was having.

Candy Palace

Apr 16, 2024 on Shopify

Wir sparen durch die App sehr viel Zeit und Arbeit! Das installieren und Einrichten der App erfolgt in wenigen Schritten. Bei Fragen kann man sich an das Support-Team melden und die helfen einen sofort weiter. Ich kann jedem die App weiterempfehlen, die eine Online-Seite betreiben und zugleich mit PayPal zusammenarbeiten.

Nucase

Apr 15, 2024 on Shopify

Great Service

Spruzzo

Apr 14, 2024 on Shopify

Excellent service, they check everything is right in your store and they give you incredible help and tips.

Emporium

Apr 14, 2024 on Shopify

Their support is very helpful

Ellis London

Apr 14, 2024 on Shopify

Fast and great support!

Get Hydrated

Apr 14, 2024 on Shopify

amazing assistance from tyler, immediate responses and great reccomendations for my website. truly impressed

My Store

Apr 12, 2024 on Shopify

Myadole

Apr 12, 2024 on Shopify

Very good app, good support and helpful features. Really good for preventing paypal holds and issues

Stitch LC

Apr 10, 2024 on Shopify