SyncTrack App Review: Features, Pros & Cons for Shopify

Customer reviews: Synctrack PayPal Tracking Sync

SyncTrack is a Shopify app designed to streamline order tracking and delivery updates for merchants and customers. This review covers its features, pros, cons, and real user feedback to help you decide if it’s the right fit for your store.

Reviews (417)

Overall rating

5

502
4

3
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What Merchants Think

Merchants consistently praise "Synctrack PayPal Tracking Sync" for its effectiveness in automating the synchronization of tracking information from their Shopify stores to PayPal, which has notably reduced order disputes and payment holds. Users find the interface user-friendly and the app integrates seamlessly into their existing workflows, significantly improving efficiency and enhancing customer experience.

Key Strengths

Excellent customer support with fast response times and knowledgeable staff.
Easy integration with Shopify, automating PayPal tracking updates.
Reduces payment disputes and holds by ensuring timely tracking updates.
Features a straightforward setup process with comprehensive guidance from the support team.
Affordably priced, offering great value in comparison to alternatives.
Helps maintain compliance with PayPal policies, mitigating potential service disruptions.

Common Concerns

Initial setup can be slightly challenging for inexperienced users without support.
Some users are still in the early stages of usage and unable to fully evaluate the app's long-term reliability.

Final Thoughts

"Synctrack PayPal Tracking Sync" receives high accolades from users for its practicality and efficiency in managing PayPal transactions. Its robust functionality and exceptional customer support make it a valuable tool for e-commerce businesses seeking to streamline operations and enhance their PayPal transaction management. The overwhelmingly positive feedback and recommendations signify its essential role for any Shopify store utilizing PayPal.

ElliDeco

Aug 24, 2024 on Shopify

Very helpful

Omni

Aug 23, 2024 on Shopify

Support is great! Easy to communicate and work with.

Selantya™

Aug 23, 2024 on Shopify

Perfect support! 5 stars

Bluvara

Aug 22, 2024 on Shopify

set up was a breeze, Vincent walked me through what was needed and what I needed to add to my store for approval. Great customer service

Humnila

Aug 22, 2024 on Shopify

Great product, with wonderful support

Luxori

Aug 22, 2024 on Shopify

Fast customer service and increase your site reliability with this app

SHEGLITTARY

Aug 21, 2024 on Shopify

great ♥

Cindacry Illustrations

Aug 20, 2024 on Shopify

Fast help setting up with live chat - thanks so much!

clever cockie

Aug 20, 2024 on Shopify

This app has a great support team. They guide me every step of the way when I have questions. This allowes me to do things correctly as a drop shipper. Highly recommend.

Evermant

Aug 20, 2024 on Shopify

Tanya is the best Thank You for helping!!

Musthavn

Aug 19, 2024 on Shopify

Very good Service. Thanks Tanya for helping me.

Aussie Home Harmony

Aug 18, 2024 on Shopify

Amazing help! Thank you so much!!!! Very thorough and helpful!

Digital Shop

Aug 18, 2024 on Shopify

The ultimate app when it comes to synchronising PayPal and Stripe orders! Super helpful support, they check your site if it is complaint and even provide you with templates for disputes. Super TOP.

rochelle milles

Aug 16, 2024 on Shopify

i'm really impressed with this app and their exceptional customer support team.The app itself is user friendly and packed with amazing features that truly sets it apart from it's competitors.The customer care is very responsive and genuinely helpful making the overall experience amazing.

Nordic Biolabs

Aug 15, 2024 on Shopify

Samuel did a perfect job in helping us. He did everything he could to help us solve our issues.

Ombrello

Aug 15, 2024 on Shopify

Synctrack PayPal Tracking has been a game-changer for us, automatically syncing tracking information with PayPal and saving us time. It's easy to use and has improved our customer service by reducing disputes. What really stands out is the exceptional support from Hana. She's always responsive, knowledgeable, and genuinely cares about helping us succeed. Her assistance has made our experience with Synctrack even better. Highly recommended!

SleekShape

Aug 15, 2024 on Shopify

Excellent customer support. s/o Hana ;)

Ribbon Checkup

Aug 14, 2024 on Shopify

Syncs tracking information between Shopify and Paypal. Works flawlessly.

blitztron

Aug 14, 2024 on Shopify

Very helpful app works as described and the support from customer service is great

eXtremeRate Retail

Aug 14, 2024 on Shopify

Nice app features and gorgeous customer service！