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Customer reviews: Synctrack PayPal Tracking Sync

Develop by Shopify

SyncTrack is a Shopify app designed to streamline order tracking and delivery updates for merchants and customers. This review covers its features, pros, cons, and real user feedback to help you decide if it’s the right fit for your store.

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Reviews (417)

Overall rating
5

What Merchants Think

Merchants consistently praise "Synctrack PayPal Tracking Sync" for its effectiveness in automating the synchronization of tracking information from their Shopify stores to PayPal, which has notably reduced order disputes and payment holds. Users find the interface user-friendly and the app integrates seamlessly into their existing workflows, significantly improving efficiency and enhancing customer experience.

Key Strengths

  • Excellent customer support with fast response times and knowledgeable staff.
  • Easy integration with Shopify, automating PayPal tracking updates.
  • Reduces payment disputes and holds by ensuring timely tracking updates.
  • Features a straightforward setup process with comprehensive guidance from the support team.
  • Affordably priced, offering great value in comparison to alternatives.
  • Helps maintain compliance with PayPal policies, mitigating potential service disruptions.

Common Concerns

  • Initial setup can be slightly challenging for inexperienced users without support.
  • Some users are still in the early stages of usage and unable to fully evaluate the app's long-term reliability.

Final Thoughts

"Synctrack PayPal Tracking Sync" receives high accolades from users for its practicality and efficiency in managing PayPal transactions. Its robust functionality and exceptional customer support make it a valuable tool for e-commerce businesses seeking to streamline operations and enhance their PayPal transaction management. The overwhelmingly positive feedback and recommendations signify its essential role for any Shopify store utilizing PayPal.

Pridelity

Oct 14, 2024  on Shopify

Really easy to install and really fast and friendly customer service. I recommend!

Vivaporta

Oct 11, 2024  on Shopify

Great app, and customer service is top-notch!

EnmaCards

Oct 10, 2024  on Shopify

Cam was a very kind and respectful person that was eager to help out every time. This app is also a great app to really avoid spending a lot of time adding tracking numbers and more.

pawsstation

Oct 09, 2024  on Shopify

Thank you for the frank conversation and help in improving my online store!

Selvara

Oct 08, 2024  on Shopify

Collective Books Co

Oct 08, 2024  on Shopify

Very good, and a nice service

σολCart

Oct 08, 2024  on Shopify

truly its very good app for your store and it really helped me a lot and the service was too damn good and specially the person Tracy her way to help me set it up and explanations of the use was splendid

OAKTERA

Oct 08, 2024  on Shopify

Amazing app help me connect to my PayPal and helps with holding funds

Redesign Me

Oct 08, 2024  on Shopify

The app is user friendly and easy to install. I especially like the assistance I received via the live chat. Tyler was friendly. He reviewed my store and offered some helpful tips which I will use. I sincerely appreciate it. Thank you!

DealByEthan.gay

Oct 07, 2024  on Shopify

So glad I switched to this PayPal Tracking app from another one... so much slicker and I was tired of the competitor app not being reliable and not responding to support. Whereas with Synctrack, when I was setting up Vincent on live chat was super fast to respond and fantastic at his job! Thanks again!

Naia Léa

Oct 07, 2024  on Shopify

Good support!

Better Aussie Lifestyle

Oct 07, 2024  on Shopify

Excellent service, helping me to make sure my website is perfect!

Droom

Oct 07, 2024  on Shopify

Really good service and The best tracking ive ever seen.

My Avenue

Oct 06, 2024  on Shopify

Best customer service ever, they help me a lot about my problems with paypal policy and limitations. Download this app

Vendie

Oct 06, 2024  on Shopify

This app looks like it will help with making things much more streamlined. Very easy to set up, Joyce was very helpful with helping me with this.

Ring Reverie

Oct 05, 2024  on Shopify

fast service and help really liked that!

Metal Decor 4U

Oct 04, 2024  on Shopify

Niel was extremely helpful and patient while working with me to complete my setup. He confirmed everything and then offered to verify the rest of my configuration.

AmaraBrighton

Oct 03, 2024  on Shopify

Fantastic app with even better support! They went above and beyond to make sure everything was working perfectly. Recommend!

BEATIQ

Oct 03, 2024  on Shopify

Works perfectly and in my opinion is essential if you receive orders that have been paid for via Paypal. Saves a lot of time and energy and if you have a question, the support also answers super fast (for me within a minute) I can highly recommend it!

Thailand Betta Fish

Oct 03, 2024  on Shopify

Great app

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