SyncTrack App Review: Features, Pros & Cons for Shopify

Customer reviews: Synctrack PayPal Tracking Sync

SyncTrack is a Shopify app designed to streamline order tracking and delivery updates for merchants and customers. This review covers its features, pros, cons, and real user feedback to help you decide if it’s the right fit for your store.

Reviews (417)

Overall rating

5

502
4

3
3
2
1

What Merchants Think

Merchants consistently praise "Synctrack PayPal Tracking Sync" for its effectiveness in automating the synchronization of tracking information from their Shopify stores to PayPal, which has notably reduced order disputes and payment holds. Users find the interface user-friendly and the app integrates seamlessly into their existing workflows, significantly improving efficiency and enhancing customer experience.

Key Strengths

Excellent customer support with fast response times and knowledgeable staff.
Easy integration with Shopify, automating PayPal tracking updates.
Reduces payment disputes and holds by ensuring timely tracking updates.
Features a straightforward setup process with comprehensive guidance from the support team.
Affordably priced, offering great value in comparison to alternatives.
Helps maintain compliance with PayPal policies, mitigating potential service disruptions.

Common Concerns

Initial setup can be slightly challenging for inexperienced users without support.
Some users are still in the early stages of usage and unable to fully evaluate the app's long-term reliability.

Final Thoughts

"Synctrack PayPal Tracking Sync" receives high accolades from users for its practicality and efficiency in managing PayPal transactions. Its robust functionality and exceptional customer support make it a valuable tool for e-commerce businesses seeking to streamline operations and enhance their PayPal transaction management. The overwhelmingly positive feedback and recommendations signify its essential role for any Shopify store utilizing PayPal.

PostraX

Nov 06, 2024 on Shopify

Great and quick support, quick check of my store page to review so that it aligns with PayPal requirements. Kind agent attended me! Greetings from Germany. Max

cmnature

Nov 05, 2024 on Shopify

Die Installation und die Unterstützung durch den Support von Miss Hana war hervorragend, auch auf deutsch - danke, weiter zu empfehlen

ProTeck™

Nov 05, 2024 on Shopify

Customer Service-> 5 ⭐️

MINKTRESSES

Nov 04, 2024 on Shopify

Pretty cool app and great customer service.

Local Aussie Store

Nov 03, 2024 on Shopify

Essential for keeping PayPal happy! Solid app and even better service from the team

LifeEase Haven

Nov 02, 2024 on Shopify

Aura Fuel

Nov 01, 2024 on Shopify

the customer care will take you through all the process of setting it up step by step, so need to worry about a thing.

NoDrab

Nov 01, 2024 on Shopify

The entire support team is lovely and the whole suite of apps by this company are incredible. They're there to help in every way they can, and they're very knowledgeable on a wide range of topics. Niel in particular is great. I keep getting Niel, but I never complain! :)

Slooopie

Oct 30, 2024 on Shopify

Got the App to help with PayPal compliance and they've gone above and beyond to check my website for me and ensured I was up to standard even giving me guidelines to help improve areas. This included very detailed shipping information & more highly recommend!

Girard Boutique France

Oct 29, 2024 on Shopify

Great app!

Holey Coley

Oct 29, 2024 on Shopify

Super quick and easy to install! So far, the app looks very straight forward and easy to use. Customer service was great.

EIROY

Oct 29, 2024 on Shopify

Great App & great service! Special thx to Tanya

Pure Balance

Oct 28, 2024 on Shopify

100% recommended! The app works perfectly, and the customer support from Anna was amazing. She helped improve my website in just a few minutes

Novaria

Oct 28, 2024 on Shopify

So good. Good Good

Completum

Oct 28, 2024 on Shopify

Very good service!

LunarGlim

Oct 27, 2024 on Shopify

vere good asistant

HomeBedBath

Oct 26, 2024 on Shopify

I sincerely recommend this program, because in case of various questions, the support responds instantly and clearly answers the questions. Help and support is felt.

BulkSupplements.com

Oct 26, 2024 on Shopify

We use about 10 different shipping carriers and Synctrack was able to map and sync all of the transactions to Paypal. I needed to contact support for help with the mapping of the 2 carriers titled as "other" as Shopify does not have them listed in their system. They were able to quickly fix the issue by enabling processing order for couriers in the backend.

Lifestorys

Oct 26, 2024 on Shopify

I recently received top-notch support from Cam, who truly went the extra mile! She not only answered my questions with great patience but also provided valuable tips to improve my website's functionality. Her guidance was so helpful, and I couldn’t be more satisfied with her dedication and expertise. Cam, thank you for the fantastic service absolutely thrilled with the experience!

Baettage

Oct 25, 2024 on Shopify

Great service really helpful ! thanks a lot