SyncTrack App Review: Features, Pros & Cons for Shopify

Customer reviews: Synctrack PayPal Tracking Sync

SyncTrack is a Shopify app designed to streamline order tracking and delivery updates for merchants and customers. This review covers its features, pros, cons, and real user feedback to help you decide if it’s the right fit for your store.

Reviews (429)

Overall rating

5

474
4

3
3
2
1

What Merchants Think

Merchants consistently praise "Synctrack PayPal Tracking Sync" for its effectiveness in automating the synchronization of tracking information from their Shopify stores to PayPal, which has notably reduced order disputes and payment holds. Users find the interface user-friendly and the app integrates seamlessly into their existing workflows, significantly improving efficiency and enhancing customer experience.

Key Strengths

Excellent customer support with fast response times and knowledgeable staff.
Easy integration with Shopify, automating PayPal tracking updates.
Reduces payment disputes and holds by ensuring timely tracking updates.
Features a straightforward setup process with comprehensive guidance from the support team.
Affordably priced, offering great value in comparison to alternatives.
Helps maintain compliance with PayPal policies, mitigating potential service disruptions.

Common Concerns

Initial setup can be slightly challenging for inexperienced users without support.
Some users are still in the early stages of usage and unable to fully evaluate the app's long-term reliability.

Final Thoughts

"Synctrack PayPal Tracking Sync" receives high accolades from users for its practicality and efficiency in managing PayPal transactions. Its robust functionality and exceptional customer support make it a valuable tool for e-commerce businesses seeking to streamline operations and enhance their PayPal transaction management. The overwhelmingly positive feedback and recommendations signify its essential role for any Shopify store utilizing PayPal.

Revuna

Aug 12, 2025 on Shopify

Great app, really a must have when you use PayPal or Stripe to process payments. Without syncing your tracking numbers to them, you will get many issues. Their support is also very quick and hepful, Niel helped me out in no time!!

Beneunder

Aug 08, 2025 on Shopify

Simple and easy to install and good service team, they are professional

Biomimic

Aug 06, 2025 on Shopify

Very good app !

4Endurance Slovenija

Jul 30, 2025 on Shopify

EV Motion Shop

Jul 28, 2025 on Shopify

Thanks to Vincent for the Support and great recommendations

Defix

Jul 28, 2025 on Shopify

I was recommended this app by ChatGPT to prevent future issues like PayPal holding my funds. I downloaded the app and connected my PayPal account with the help of their customer service rep, Niel. He assisted me within minutes and clearly explained how the entire app works with accuracy and detail. Great support!

Ummah4all

Jul 28, 2025 on Shopify

Great customer service!

Les Petites Trouvailles

Jul 25, 2025 on Shopify

Great, kind and fast support from Tracy :)

IGLhoop

Jul 21, 2025 on Shopify

Tracy is always so kind and patient for my problem. Thank you very much.

Griqos

Jul 15, 2025 on Shopify

Does what it is supposed to do. All good

Qwixx Shop "OLD"

Jul 10, 2025 on Shopify

Great App, which is already making our online store to appear more professional. Our clients from the product page will know before they place their orders the approximate date/period of delivery. Also Great support team who's always available to answer questions and provide help as needed. Nothing else to say except CONGRATS & keep up the good work. 5 Stars ! Well Recommended App

Solar Guys Pro

Jul 09, 2025 on Shopify

great app! does exactly what i need

MONO-KROM | GALLERY

Jul 04, 2025 on Shopify

Fast assistance and proactive handling of future matters, everything has been excellent so far!

OCEAN MYSTERY

Jun 29, 2025 on Shopify

very simple but helpful~

Glorify™️

Jun 28, 2025 on Shopify

Fantastic Customer service. Glad to download this app.

Mercer Boutique

Jun 27, 2025 on Shopify

nice

Diyaa Tec

Jun 25, 2025 on Shopify

Perfect app for syncing orders with PayPal. The interface is clean, easy to use, and the support team is fast and helpful. Special thanks to Tracy for her outstanding support — very patient and professional. Highly recommended!

Oono

Jun 21, 2025 on Shopify

I've used this app across multiple stores. Super easy to use, and the support team is efficient and friendly. A must-have for syncing everything to PayPal smoothly and avoiding disputes or chargebacks.

Kiss My Acid Goodbye

Jun 13, 2025 on Shopify

I've just started using it but it looks like its working so far and Joy was helpful in getting me setup and verifying that everything was working. Pretty quick setup and looking forward to having the peace of mind of not worrying about updating the tracking info on paypal manually.

Primsoph

Jun 12, 2025 on Shopify

This app is excellent, simple to use, and automatically syncs tracking information to protect sellers' rights. Customer service representative Jamie was very helpful and enthusiastically assisted me in resolving my issue.