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Customer reviews: Syncerize ‑ inventory sync

Develop by Shopify

Reviews (11)

Overall rating
5

What Merchants Think

The "Syncerize ‑ inventory sync" app is generally well-received by merchants for its effectiveness in managing inventory syncing across multiple stores. Many users highlight the app's seamless operation, ease of use, and robust functionality in complex setups. The support team is frequently commended for their responsiveness and problem-solving capabilities.

Key Strengths

  • Exceptional customer support that is responsive and helpful in resolving issues.
  • Real-time inventory and product syncing capabilities.
  • User-friendly interface that simplifies complex inventory management tasks.
  • Ability to support unique multi-store setups and accommodate custom requests.
  • Cost-effective solution compared to other apps available in the market.

Common Concerns

  • Limitations in syncing category metafields and lack of support for metaobjects, leading to potential data management issues.
  • Pain points with initial misunderstandings regarding supported features and metafield documentation.
  • Potential bottleneck when syncing a large number of products, as only 50 products can be synced at a time.

Final Thoughts

"Syncerize ‑ inventory sync" stands out as a preferred solution for merchants seeking an efficient and reliable app to manage inventory synchronization across multiple stores. Despite some limitations related to metafield syncing, the app receives high praise for its functionality and customer support. It is a worthy choice for users looking for a dependable and user-friendly inventory syncing app.

The Trim Hoarder

Jul 31, 2025  on Shopify

We installed this app 7 days ago and opted for a paid plan. We synced 1,892 products, and while most product metafields were captured, only 50 products could be synced at a time — a significant bottleneck. Initially, our Meta field data of some field was stored in category metafields, but the app didn’t sync them. Upon contacting support, we were informed that category metafields aren't supported — only product metafields are. In response, we migrated over 7,000 products' data from category metafields to product metafields on our parent store and requested another sync. At this point, we were told that the app only supports product metafields with single values and doesn’t support metaobjects, which was never made clear earlier. As a result, we wasted nearly a week trying to make this work. Extremely disappointed with the misleading information and lack of proper metafield support documentation.

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