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Customer reviews: Inventory Sync ‑ GoGo

Develop by Shopify

Reviews (53)

Overall rating
4.2

What Merchants Think

Merchants generally appreciate the "Inventory Sync ‑ GoGo" app for its effectiveness in synchronizing inventory across multiple stores and SKUs. The application is frequently described as easy to use, with impressive customer support that provides timely assistance and guidance. Overall, the app receives positive remarks for being a reliable tool that fulfills its intended functionality.

Key Strengths

  • Efficiently syncs inventory in real-time across multiple stores.
  • Outstanding customer support, with rapid response times and personalized assistance.
  • Easy setup process with options for direct support calls and screen sharing.
  • Offers solutions for managing duplicate SKUs across different stores.
  • Facilitates inventory management for complex use cases, such as varying price levels and market-specific setups.

Common Concerns

  • Initial setup may be confusing for some users, potentially leading to issues like inventory mismanagement.
  • The app interface may appear complex or "rough around the edges" for new users.
  • Some users experience difficulties when using the app without adequate guidance or support.

Final Thoughts

Overall, "Inventory Sync ‑ GoGo" is well-received by merchants who require robust inventory synchronization across multiple platforms. Its effective syncing capabilities, coupled with exceptional customer support, make it a valuable tool for businesses of various sizes. However, users are advised to approach the setup with care, leveraging the support team's expertise to avoid potential pitfalls.

Claymore Australia

Jan 07, 2026  on Shopify

This app does not work. The development team helped us set it up, yet it still randomly adjusts our inventory levels. As a result, we have spent hours trying to recover incorrect inventory numbers. The development team has been completely unhelpful. They repeatedly ask us to check SKUs and provide screenshots from their side showing “correct” synchronization, while ignoring the obvious discrepancies on our end. They appear unwilling to acknowledge that the sync is malfunctioning. To make matters worse, they even attempted to intimidate us by suggesting they would report us to Shopify. Instead of sending meaningless emails, maybe you guys should focus on developing a app that actually works.

CosyCamp

Jan 06, 2026  on Shopify

Not working properly, does not check SKU before start auto sync. now we need spend hours to correct all inventory number

Transform Transwear

Sep 28, 2025  on Shopify

Our experience with this app was a complete disaster. We did all of the set up, then had our one-on-one onboarding call to make sure we'd set everything up correctly before hitting 'sync'. Despite that, the sync itself didn't work correctly, and we ended up with inventory numbers all over the place - there wasn't even any logic to the numbers. Support at the time was completely non-existent and it put our stores in 3 different countries into disarray (and effectively offline) for a number of hours. We immediately switched to an alternative solution and had our stores up and running very quickly with the other app. Even though we'd logged urgent calls to the developer, we still never received anything other than a generic email suggesting we book an onboarding call (which we'd already done). Really appalling product and support given the damage it has the potential to do to your business.

MotoExperience

Jul 16, 2024  on Shopify

terrible! complicated. i managed to screw my inventory of 500 products... EDIT after comment: the plugin is confusing and because of that I managed to set all my inventory as 0. I don't even understand why would you allow someone to set it's whole inventory as 0 in the source store....

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