Sweet Analytics Shopify App Review: Features, Pros & Cons

Customer reviews: Sweet Analytics and Reporting

Reviews (28)

Overall rating

5

28
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What Merchants Think

Merchants overwhelmingly appreciate "Sweet Analytics and Reporting" for its ease of use, comprehensive data insights, and exceptional customer service. Many note the app's ability to transform data into actionable strategies, enhancing growth and operational efficiency. The team behind Sweet receives high praise for their support, expertise, and dedication to client success.

Key Strengths

Intuitive and user-friendly dashboard
Comprehensive data insights that enhance marketing performance
Real-time data tracking and reporting
Exceptional customer support and expert guidance
Integration that complements and exceeds Shopify's reporting capabilities
Facilitates data-driven decision-making and strategic planning
Support for small teams by simplifying complex data analysis

Common Concerns

Occasional glitches/pauses in data updates
Learning curve in utilizing all available functionalities

Final Thoughts

"Sweet Analytics and Reporting" stands out as a vital tool for e-commerce businesses aiming to leverage data for growth. While there are minor areas for improvement, its strong points make it a highly recommended solution for enhancing business intelligence and operational strategy.

Noble Macmillan

Mar 06, 2025 on Shopify

Sweet's app provides outstanding data for us on customer cohorts that we can use for analysis and action.

Russell and Atwell

Mar 06, 2025 on Shopify

I use this just about every day to check on performance and progress. The additional sessions with the Sweet team getting under the skin of our business and where we're tracking on e.g. AOV and CLV has been invaluable and had led us to making different strategic choices as a business. Two small issues 1) occasionally glitches/pauses so the data doesn't come thru (but this is usually quickly resolved) and 2) I'm sure there is way greater functionality than I know how to use/have time for - but the longer I use it, the more proficient I get. Overall highly recommended.

Olverum Official UK Shop

Mar 06, 2025 on Shopify

An incredibly insightful and intuitive platform. The real-time data has been invaluable, especially for sharing key metrics during our fundraising process. Beyond the software itself, the support team is exceptional—always willing to answer questions and help me, a layman, navigate the complexities of D2C with ease. Highly recommend!

Studio10 Makeup

Jul 30, 2024 on Shopify

Sweet Analytics is uniquely a Growth Data Platform that plays a crucial role in harnessing real-time data to scale businesses sustainably and profitably. It underpins major business decisions to build operational leverage, reduce risk, enhance customer experiences, and improve marketing performance.

Black+Blum USA

Oct 10, 2022 on Shopify

Such a powerful tool for getting into the detail of your customer data. Amazing customer support and an invaluable app to help boost sales.

Emmett London

Sep 23, 2022 on Shopify

We use this app for comprehensive data analyses and it has completely changed the way we do our marketing. It has enabled us to adopt a truly data-driven approach to digital marketing with in-depth insights into real customer data. Highly recommended for all e-commerce stores looking to grow.