SupportFabric is an AI-powered chat widget built specifically for Shopify merchants. It connects directly to your store data so customers can get instant answers about products, orders, and shipping without waiting for a human agent. The widget handles the full order journey in chat — customers can browse your catalog, ask about product details and availability, place cash-on-delivery orders, and check their order status in real time.

• AI product discovery and in-chat COD ordering
• Real-time order tracking and status updates
• Automated abandoned checkout recovery
• Custom AI trained on your store data and FAQs
• Omnichannel inbox: store, WhatsApp, Instagram, Messenger