Super Watermark App Review: Features, Pros & Cons for Shopify

Customer reviews: Shop Watermarks ‑ Badges

The Super Watermark app helps Shopify merchants protect and brand their product images with customizable watermarks. Reading reviews can help you decide if it’s the right tool for your store’s needs.

Reviews (24)

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What Merchants Think

Overall, merchants find "Shop Watermarks ‑ Badges" to be a useful and easy-to-use app for adding watermarks and badges to products. Many appreciate the simplicity and effectiveness of the app, as well as the supportive customer service, particularly from team members like Hong. However, some users have experienced issues with the app's functionality and customer support responsiveness.

Key Strengths

User-friendly interface, making it easy to add watermarks and badges.
Extensive library of ready-made badges and stickers.
Excellent customer support, particularly noted for being responsive and helpful.
Offers customization options for badges and stickers.

Common Concerns

Issues with removing watermarks after campaigns.
Poor responsiveness from customer service in some instances.
Website link issues, with users encountering "page not found" errors.
Dislike for transition to subscription model, although fees are considered acceptable.

Final Thoughts

"Shop Watermarks ‑ Badges" is generally well-received for its ease of use and the functionality it offers, making it easy for merchants to enhance product visibility with watermarks and badges. While there are occasional issues with customer support and some app features, the overall sentiment is positive, thanks to its robust features and customer care.

HI-LIFE

Dec 03, 2023 on Shopify

Worst experience. Watermarks weren't removed after the campaign. We had to manually change thousands of pictures. Customer Service did not reply after more than 20 requests. Definitely not recommending this App.

Food For Foodies

Jul 26, 2021 on Shopify

*** Be cautious that should you want to delete this app, you will have products stuck with watermarks that can't be deleted.*** I have a large catalogue and this app makes it really difficult to add just a select new number or new products to a campaign. Also I've emailed twice asking for the watermarks to be removed off my products as I want to delete the app and move to a more efficient app. However I've had no more responses and the watermarks can't be removed from my images, hence the poor response. The app crashed several times over the last few months and customer service had to often help fix the errors, which was often a 12-24 hour turnaround. I wouldn't recommend this solution for stores with large catalogues. I'm honestly really cross that I now have half a store with watermarks!