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Customer reviews: Shop Watermarks ‑ Badges

Develop by 2B I/O
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Reviews (45)

Overall rating
3.5

What Merchants Think

Overall, merchants find "Shop Watermarks ‑ Badges" to be a useful and easy-to-use app for adding watermarks and badges to products. Many appreciate the simplicity and effectiveness of the app, as well as the supportive customer service, particularly from team members like Hong. However, some users have experienced issues with the app's functionality and customer support responsiveness.

Key Strengths

  • User-friendly interface, making it easy to add watermarks and badges.
  • Extensive library of ready-made badges and stickers.
  • Excellent customer support, particularly noted for being responsive and helpful.
  • Offers customization options for badges and stickers.

Common Concerns

  • Issues with removing watermarks after campaigns.
  • Poor responsiveness from customer service in some instances.
  • Website link issues, with users encountering "page not found" errors.
  • Dislike for transition to subscription model, although fees are considered acceptable.

Final Thoughts

"Shop Watermarks ‑ Badges" is generally well-received for its ease of use and the functionality it offers, making it easy for merchants to enhance product visibility with watermarks and badges. While there are occasional issues with customer support and some app features, the overall sentiment is positive, thanks to its robust features and customer care.

HI-LIFE

Dec 03, 2023  on Shopify

Worst experience. Watermarks weren't removed after the campaign. We had to manually change thousands of pictures. Customer Service did not reply after more than 20 requests. Definitely not recommending this App.

CompAsia

Jul 10, 2022  on Shopify

I used this app to display watermarks with, a simple and straightforward interface. And Hong is very helpful in assisting our queries.

Zaldia

Dec 06, 2021  on Shopify

Great App to add watermark and also u will get a good selection of stickers to choose from. On top of that great Customer Support from Hong. Keep it up team. Cheers:)

Bradford Insulation

Apr 08, 2021  on Shopify

I searched high and low for a product badge app. This one is by far the simplest and most intuitive to use. The support is super responsive and there is a large library of ready-made badges to choose from. If you just need a single badge for your site, you can get away with using the free version.

Giordana Cycling

Jan 12, 2021  on Shopify

Great app to use to display your own badges. Have found it useful across a lot of different messages we display on the product and collection pages. Sales, new arrivals, new colors available, nice to be able to design our own badge and add it in!

Made For Her Label

Dec 02, 2020  on Shopify

BEAUTIFUL APP .. TOTALLY LOVE USING THIS ONE .. IT EASILY ADDS WATERMARKS AND EVEN LOGOS IF NEEDED . HIGHLY RECOMMENDED

ENKINDLER

Dec 02, 2020  on Shopify

Very cool app, does exactly what I want it to and very easy to use! Would highly recommend to everyone.

Niagara College Teaching Winery

Oct 29, 2020  on Shopify

We used this app to add stickers and badges to our online store and it helped us convey messages directly to our customers more effectively. It would be even more useful if we are able to customize the text on these stickers/badges. Overall the app is very useful and easy to use, thank you.

Ace Cards & Collectibles

Jun 09, 2020  on Shopify

Finally the app made a new update!! The app's CEO, Long Luc is a good listener and a great father. His assistance, Hong Nguyen is very helpful and friendly too. Added new features which the campaigns are removable. More new plans to suit more user as well.

looong-made

May 27, 2020  on Shopify

This app is very simple and easy to use. Recently this app requires a subscription, and I don’t really like this change. Anyway, the fee is acceptable for such a useful app, at least it is cheaper and more useful than some other apps I used.

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