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Customer reviews: Sup Dropshipping

Reviews (315)

Overall rating
4.9

What Merchants Think

Sup Dropshipping is generally well-received by merchants who appreciate the platform's ability to streamline dropshipping processes. Users find the app user-friendly and efficient, particularly praising its automation features that simplify order management. Merchants also value the app's reliable supplier network and customer support. However, some users have raised concerns about product quality and shipping times, which are key aspects of dropshipping operations.

Key Strengths

  • Seamless Shopify integration and automatic order syncing.
  • Comprehensive and user-friendly platform for beginners and experienced users.
  • Responsive customer support team.
  • Custom branding options, such as packaging and labeling.
  • Cost-effective with competitive pricing and direct supplier access.
  • Efficient automated order management and fulfillment processes.

Common Concerns

  • Occasional delays in customer support response time during peak seasons.
  • Shipping times can be prolonged compared to competitors.
  • Limited customization options noted by some users.
  • Some concerns about the product quality and consistency.
  • Lack of product variety for long-term, diverse product offerings.

Final Thoughts

Sup Dropshipping proves to be a valuable tool for dropshipping businesses, excelling in process automation and supplier connectivity. While well-regarded for customer support and user-friendly features, it faces challenges with product quality and shipping speed. Despite some negatives, the app is a solid choice for many dropshippers, particularly those prioritizing automation and integration with Shopify.

Top Star

Mar 23, 2024  on Shopify

Game Changer This app has completely changed the way I do business. No more worrying about inventory or shipping - the app handles it all for me. I can now focus on marketing and growing my store. Thanks!

perwaz.com

Mar 23, 2024  on Shopify

Love the Selection! I was so impressed with the huge selection of products available through this app. I was able to find exactly what I was looking for to fill my store. The integration with my website is seamless too.

Babar Collections

Mar 23, 2024  on Shopify

Amazing App! This app makes dropshipping so easy! I love the wide variety of products and the user-friendly interface. I've already made several sales and my customers are happy with the fast shipping. Highly recommend!

O Buy

Feb 26, 2024  on Shopify

Very nice service! I was stuck in a problem when placing the order as a new user. So I contacted the customer service via live chat, and Sunny responded to me immediately just in a few seconds. She helped me to solve the problem quickly. Their shipping time is also fast I must say. A heartfelt thanks to Sunny and the company behind her! 5/5 stars.

Hinrichs Crafters

Jan 28, 2024  on Shopify

I am satisfied with this app so far. The site can be a bit confusing sometimes when I import an item. But Tina always responds quickly to help me out.

The Bloody Store

Jan 17, 2024  on Shopify

My agent is Tina, so far she has been very helpful, I feel like having a real good partner to help me souce and list products correctly. She understands my concerns relating to how accurate I want my listing to be and help me through this a lot. I think we have developed a good working relationship. Regarding sup products, so far so good, only done one express shipping order so far and the timing was good. Will see how goes standard shipping soon. I really like supdropshipping for its convenience, products availability and platform. I have just had problems with quality on products from another supplier and chose to remove it and source the product from that other supplier through sup instead since their service is great so far. Will update as my shop grow. Thanks Tima for being such an amazing agent:)

KoteKure

Jan 05, 2024  on Shopify

This app is really good. they always help and find a solution.

Believe 2 Achieve LLC

Nov 27, 2023  on Shopify

So far it's been very easy to find products and import them to my shopify store. You can import up tp 50 products on the free plan NOT SO BAD

My Store

Oct 03, 2023  on Shopify

I started using this app with my new store and it has been working amazing. One of my favorite features is that they offer POD service. You can design a product with a few clicks and sell it in your store. My customers love my designs and tastes, they really brought me many orders. Their customer service is also helpful. They respond fast and go far and beyond to solve any problems you may have. 5 Stars!

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