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Customer reviews: Sup Dropshipping

Reviews (315)

Overall rating
4.9

What Merchants Think

Sup Dropshipping is generally well-received by merchants who appreciate the platform's ability to streamline dropshipping processes. Users find the app user-friendly and efficient, particularly praising its automation features that simplify order management. Merchants also value the app's reliable supplier network and customer support. However, some users have raised concerns about product quality and shipping times, which are key aspects of dropshipping operations.

Key Strengths

  • Seamless Shopify integration and automatic order syncing.
  • Comprehensive and user-friendly platform for beginners and experienced users.
  • Responsive customer support team.
  • Custom branding options, such as packaging and labeling.
  • Cost-effective with competitive pricing and direct supplier access.
  • Efficient automated order management and fulfillment processes.

Common Concerns

  • Occasional delays in customer support response time during peak seasons.
  • Shipping times can be prolonged compared to competitors.
  • Limited customization options noted by some users.
  • Some concerns about the product quality and consistency.
  • Lack of product variety for long-term, diverse product offerings.

Final Thoughts

Sup Dropshipping proves to be a valuable tool for dropshipping businesses, excelling in process automation and supplier connectivity. While well-regarded for customer support and user-friendly features, it faces challenges with product quality and shipping speed. Despite some negatives, the app is a solid choice for many dropshippers, particularly those prioritizing automation and integration with Shopify.

R3C Boutique

Feb 20, 2025  on Shopify

If I can leave -5(minus 5 stars) stars review I would... Lack of support, I've tried to cancel my subscription several times, but still get charged for it. Contacted them...total IGNORE And I can't even access the app anymore. I want my money back and the subscription cancelled. Thank you

Kuorowear

Nov 08, 2024  on Shopify

**Review of SupDropshining: The Worst I've Seen in a Long Time** I can't believe how disappointed I am with SupDropshining. The quality of their products is absolutely **terrible**. The materials feel so cheap, it’s like they’re made out of recycled plastic from a landfill. The t-shirts, for example, are rough, uncomfortable, and look like they’re falling apart just by looking at them. But the worst part is the **printing quality**. It’s horrendous! The designs are blurry, faded, and look like they were printed with a low-quality printer. It’s as if the design got messed up during the printing process. And don’t get me started on the **sizes**: they’re completely off. I ordered a size that corresponds to their size chart, and what I got was something that looked like a circus tent, and not only one item. You basically have to gamble if it’ll fit. Customer service is a joke—**practically nonexistent**. I tried contacting them multiple times about issues with my order, and the only response I got was an automated message that didn’t help at all. It’s clear they have zero interest in resolving problems.Once you contact someone, they tell you that it's your problem and they don't take care of it, it's all boring. In short, SupDropshining is **the worst** I’ve seen in a long time. Terrible materials, awful print quality, wrong sizes, and nonexistent customer service. If you’re thinking about buying from them, **don’t even bother**. There are a thousand better options out there. **I wouldn’t recommend it to anyone!**

zopoty

Nov 07, 2024  on Shopify

Not recommended, awful customer support

Djolie

Oct 22, 2024  on Shopify

Your delivery time is just out of any competetion .. So slow.. So long.. Your prices are so expensive comparing with other plateforms ..I tested the qualify of your products ..95% of polyster ??? seriousely ? it's horrible . Your agents are not responding on whatsup .. and your website is so slow . I dont recomamnd you at all

Djolie

Oct 11, 2024  on Shopify

Your delivery time is just out of any competetion .. So slow.. So long.. Your prices are so expensive comparing with other plateforms .. Your agents are not responding on whatsup .

Peer Fashion

Sep 22, 2024  on Shopify

Please I'm begging I have children feed all products 0 in stock I've been desperate for a week begging you to sort this out please sort this out

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