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Customer reviews: Sufio: Professional Invoices

Develop by Sufio

Reviews (399)

Overall rating
4.8

What Merchants Think

Merchants generally have a positive impression of "Sufio: Professional Invoices". The app is praised for its user-friendly interface and customization options, making it a valuable tool for Shopify stores. Many merchants highlight the excellent customer support, which is often described as responsive, knowledgeable, and helpful in addressing specific invoicing needs and technical issues. However, a few users have noted concerns regarding pricing and some limitations in functionality.

Key Strengths

  • Outstanding customer support, often mentioned by name and praised for responsiveness and expertise.
  • User-friendly and easy to set up, with quick installation and intuitive design.
  • Customizable invoicing options, allowing for personalization and specific requirements.
  • Automatic invoicing and VAT handling features.
  • Effective for B2B orders and integration with non-Shopify Plus stores.

Common Concerns

  • Pricing issues, with some users reporting unexpected charges.
  • Interface limitations, such as searching by order or invoice number.
  • Limited functionality with certain invoice template designs and customizations.
  • Some users experiencing issues with currency symbols not displaying correctly.

Final Thoughts

"Sufio: Professional Invoices" is highly regarded for its ease of use, customizable features, and superior customer service. Despite some concerns regarding its pricing model and certain interface limitations, the app is overall a robust solution for managing invoicing needs, making it a recommended choice for Shopify merchants seeking a reliable invoicing tool.

Memory Lane Media Limited

Mar 06, 2025  on Shopify

Superb responsive customer service.

Kaliteas

Mar 05, 2025  on Shopify

Top Support und die einzige App, die komplette Rechnungs-Exporte nach Monat, Jahr und mehr ermöglicht. Die Rechnungen lassen sich einfach anpassen, und selbst das Standard-Template sieht professionell aus. Die Einrichtung war super einfach – nach dem Testen von 10 anderen Apps habe ich endlich die perfekte Lösung gefunden!

DESIGN SMITH STUDIO

Mar 04, 2025  on Shopify

Easy to use, great looking invoices and excellent customer service! Highly recommended!

CPAP Victoria

Feb 28, 2025  on Shopify

This company (SUFIO) provides incredible customer service and offers a variety of products to suit all businesses. We could not be happier integrating them into our Shopify Plus platform.

Cake Club

Feb 28, 2025  on Shopify

Great app, great service!

ShirtUp!

Feb 19, 2025  on Shopify

10/10! Amazing support and great product! Keep it up!

Atelier Rebul

Feb 18, 2025  on Shopify

Amazing app and the support is top notch, really recommended!

Bloon Paris US

Feb 14, 2025  on Shopify

Réponse rapide et efficace, personnel fort agréable :)

OlvLimits

Jan 15, 2025  on Shopify

Great customer service. I had a specific request in relation to tax exemptions, and they provided a custom solution within a day.

CLUB 24

Jan 15, 2025  on Shopify

Sufio has been amazing! Their team helped me customize everything exactly as I needed, and now it works perfectly. The support was quick, friendly, and super helpful. Highly recommend Sufio for anyone looking for seamless invoicing solutions!

MADEROFRANCE

Jan 14, 2025  on Shopify

Application très fluide et facile à paramétrer. Service client réactif et professionnel, je recommande sans hésiter

Copackr Europe

Dec 01, 2024  on Shopify

awesome support, great app

KROF

Nov 27, 2024  on Shopify

Great addon for our store and extremely helpful support!

Ra Optics

Nov 25, 2024  on Shopify

Excellent customer support. Invoices were auto-generated for all of our orders, rapidly exceeding our plan's limit. We only need to generate a handful of invoices, either for B2B orders or when B2C customers request this. Lewis set up a custom rule in our account to only auto-generate invoices for orders with the tag "wholesale" and removed the limit on our account (because we had exceeded the invoice limit) so that we could manually generate invoices again for B2C orders not containing the "wholesale" tag. All of this happened within under 5 minutes, hence I'm leaving this review. Very impressed!

Getriebeshop24

Nov 25, 2024  on Shopify

Super Produkt und genau das was wir benötigen. Nicht zu viel nicht zu wenig. Der Support ist ebenfalls Top! Schnelle Rückmeldung zur jeder Zeit.

BELIEFLORE

Oct 31, 2024  on Shopify

Tolle App.... Toller Support.... Egal wenn mal irgendein Problem auftauchen sollte, oder eine Frage auftaucht … Es wird einem schnell und unkompliziert geholfen !!!! Ich bin froh mich für diese Rechnungsapp entschieden zu haben.

DSV Games

Oct 21, 2024  on Shopify

Sufio is a great addition for working with B2B orders on non-shopify plus stores. Being able to (auto) create Invoices for certain orders (based on tags) and being able to fully modify/clone/delete them afterwards is great. Also useful for keeping track what invoices are paid, and what invoices are sill waiting for payments. Support is quick and effective.

The Herbtender

Oct 17, 2024  on Shopify

The Sufio Professional Invoicing App is user-friendly, easy to set up, and offers great features like automatic invoicing. The customer support is prompt and helpful.

Readioo shop

Oct 17, 2024  on Shopify

prompt and efficient customer service!

Stálsmíði.is

Oct 14, 2024  on Shopify

By far the best invoicing software for Shopify. Helps a lot with VAT and allows us to send quotes for bigger orders.

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