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Customer reviews: Super Subscriptions App

Develop by Shopify

Reviews (151)

Overall rating
5

What Merchants Think

"Super Subscriptions" is highly praised by merchants for its flawless functionality, ease of use, and exceptional customer support. Users repeatedly express their gratitude for Stefan, a key support figure, whose dedication and responsiveness have made a notable impact. The app is appreciated not just for its features but also for being a cost-effective solution, as it is free for use, making it accessible to new businesses and small startups.

Key Strengths

  • Seamless integration with Shopify and simple setup process.
  • Highly responsive and effective customer support, especially from Stefan.
  • Comprehensive customization options and intuitive UI/UX design.
  • Effortless management of subscription and one-time purchase options.
  • Cost-effectiveness, especially valuable as a free app.

Common Concerns

  • Some minor UI-related preferences, like the need for multilingual support in the Shopify admin panel.
  • Heavy reliance on Stefan for troubleshooting suggests possible dependency on individual customer support.
  • Occasional specific functionality, such as custom payment incompatibility, that may not meet certain niche needs.

Final Thoughts

Overall, "Super Subscriptions" is warmly received by merchants for its blend of robust features, ease of use, and outstanding support. The app offers all the necessary tools for effective subscription management, making it an excellent choice for many Shopify store owners, especially those starting out or requiring detailed customization without incurring additional costs.

The Sip Emporium

Jan 30, 2026  on Shopify

Stefan has once again helped me out. He has gone above and beyond addressing my issue and then offering to align the format with my theme. He is also adding some features to his backlog that will allow me to provide an even better experience to my subscription customers. Thanks again Stefan, much appreciated.

Just Bee Wise

Jan 28, 2026  on Shopify

The customer service has been excellent. Stefan was very friendly and helpful, and answered all my questions. I recommend this app to anyone.

Erling

Jan 24, 2026  on Shopify

Been using Super Subscriptions App for quite some time now. We are super happy with the features. Customer support is adept as well, always there to help.

Fifth Street Studio

Jan 23, 2026  on Shopify

Working with Super Subscriptions has been great! There are still a few abilities like stock numbers/purchase caps for subscription products that I would like to see, but the team is amazing and super fast to respond to customer questions! Would highly recommend their product

The Puzzle Connection

Jan 22, 2026  on Shopify

I worked with Shakir this morning and was finally able to get my subscriptions set up the way I wanted them set up!

NanoBrush PRO

Jan 21, 2026  on Shopify

Super Subscriptions app is the perfect subscription app. Clean and easy to navigate. It has great features and gives us great control with subscriptions. The customer service can not be faulted, 5 stars.

Nuvya.

Jan 14, 2026  on Shopify

Great subscription app with amazing support. The team was super friendly and quick to help, they fixed my issue without any hassle at all. Everything was explained clearly and the experience was smooth from start to finish. Highly recommend this app if you’re running subscriptions on Shopify.

Ember + Sage Candle Co

Jan 14, 2026  on Shopify

Probably the best customer service ever. Better than I could have asked for. Great app that will help ensure monthly income while making the customers feel like they are getting a great deal. Don't think twice, get this app!

Straws & Stripes | US-STRAWS

Jan 12, 2026  on Shopify

I did not expect this awesome and professional support! I got an error code because something was not set up correct in our theme and he fixed it is seconds + additional helped to customize the design a little. A+++++ Thanks a lot!

Colco Coffee

Jan 11, 2026  on Shopify

The team were very supportive and helpful with our migration to their software. We are still within the first week and so far have had great feedback from our customers about the ease of use. The customer support has been 10/10, with all questions I've had being answered in a very timely and supportive manner, highly recommended.

On A String

Jan 09, 2026  on Shopify

Shekar is amazing. So helpful and explains things quickly and clearly. As a newbie to Shopify, he has been super helpful in setting up my different subscription products, including modifications for 'special' type ones. Superstar!

Reisman's Bakery

Jan 09, 2026  on Shopify

This subscription app is easy to use and has tons of functionality that works great with our site. Working with Stefan at Super Subscriptions was extremely easy and he was always so helpful in getting us the answers for whatever we needed. Highly recommend this app!

Gabby Zapata Shop

Jan 08, 2026  on Shopify

Shekhar was amazing!!! They were able to solve all my problems at ease and I am so happy to have found an incredible app for my susbcriptions. They deserve a raise.Thank you so much!! Edit: Stefan has also helped me tremendously and I appreciate it once again :) Thanks!

Steyn Skyler

Jan 07, 2026  on Shopify

This app is amazing and very easy to use, especially for beginners like me. Stefan helped me incredibly well, he patiently answered all my questions, fixed everything that needed to be fixed, and even took initiative to solve things I hadn’t thought of yet. Highly recommended!

Covered By Colors

Jan 06, 2026  on Shopify

I have just started using this app but so far it has everything that I need to launch my first subscription box with my customers! The tech support team has been super helpful in getting the widget to work correctly with my theme! I am excited to continue to use this app and see what happens in the future :)

Viking Fiber Company

Jan 02, 2026  on Shopify

I had just a few simple questions when using this new app, I asked during off hours and their chatbot responded with a reasonable answer. But I was surprised when I opened the chat window the next day to find a real person had taken the time to respond with an even better option. Definitely happy with this app for my shopify store subscriptions

MOG MINTS™

Dec 14, 2025  on Shopify

Very awesome and advanced app, and right now its free?! I had an issue with my widget which the tech support solved in under a day, I really recommend this app!

Divine Essence

Dec 05, 2025  on Shopify

LOVE this app! It was exactly what we were looking for... downloaded app and spent a few hours adding French translations to everything to accomodate our customers. The set-up process was easy by following the guide and the help and knowledge base was very helpful and easy to understand. Since I am not very knowledgable with CSS coding, we reached out on their CHAT and Stefan was able to fix a custom color for us within a few minutes! Very impressed with the app so far and the customer service is impeccable! Linda

Acuratore AU

Nov 10, 2025  on Shopify

I've tested most of the "top" subscription apps on the Shopify app store and this is simply the best. It offers comprehensive functionality, is thoughtfully designed, and is both easy to set up and intuitive to use. Best of all, the support from the team is outstanding - real people, not bots. They are responsive, knowledgeable and genuinely helpful. They made the migration to Super Subscription smooth and hassle free.

Walde Brands

Nov 10, 2025  on Shopify

This app has been a blessing! Also, as a designer, the UI design and the options to change the widget's colors and styles really come in handy. But what really stands out is the customer service. Every time I have an issue, they have an AI that helps you answer basic questions, and if the AI can't help, they immediately have a CS rep ready to help.

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