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Customer reviews: Genie Store Pickup

Develop by Genie1214

Reviews (207)

Overall rating
4.9

What Merchants Think

The "Genie Store Pickup" app is generally well-received by merchants for its ability to seamlessly integrate with various business models, providing a straightforward and efficient in-store pickup solution. Merchants appreciate the personalized support and quick response time from the support team, especially praising Ali for his assistance. The app is seen as a beneficial tool that enhances customer experience by offering flexible pickup options and reducing shipping fees.

Key Strengths

  • Excellent customer support and fast response times.
  • Seamless integration with existing business models.
  • User-friendly interface.
  • Customization capabilities to meet specific business needs.
  • Effective in offering multiple pickup options and locations.
  • Cost efficiency with low app fees.

Common Concerns

  • Confusion regarding the free trial and subscription fee information.
  • Minor user interface preferences, such as color differentiation for pickup vs. shipping.

Final Thoughts

The overall reception of "Genie Store Pickup" is very positive. Merchants laud it as an essential addition to their eCommerce platforms, offering significant benefits in both functionality and customer service. The app effectively meets the needs of businesses looking to streamline in-store pickup options, although some transparency improvements regarding pricing could further enhance the user experience.

Sohar Shine Star

Mar 13, 2025  on Shopify

Using this app you can easily exclude products from pickup in bulk by using product tags. This feature allows you to filter and exclude multiple products at once based on their tags, making it efficient to manage exclusions for large quantities of items. Simply assign the relevant tags to the products you wish to exclude, and the system will automatically filter them out from the pickup process. This option is particularly useful for merchants managing a large inventory.

Maddix and Rose Playful accessories

Mar 12, 2025  on Shopify

If you need to make pickup mandatory for only certain products and not all, this app provides the flexibility to do so. It allows you to customize your pickup requirements, ensuring that you can offer mandatory pickup for specific products efficiently while keeping the process simple for others.

MLS Store

Mar 06, 2025  on Shopify

If you're a business owner who needs extra time to prepare orders for pickup, this app has got you covered. It allows you to set convenient pickup times, giving you the flexibility to organize your orders efficiently and ensure a smooth experience for both you and your customers.

Trendgenics.com

Mar 06, 2025  on Shopify

You can easily translate the app into your store's language, making it more accessible for your customers. Additionally, you can use tags to efficiently organize local pickups, streamlining the process and enhancing the customer experience.

Souk-Cart

Mar 06, 2025  on Shopify

This app gives you full control over managing pickup date and time availability, ensuring your customers can choose a convenient slot. Plus, you can customize the widget colors to perfectly align with your store’s theme, providing a seamless and branded experience for your customers.

OhMyCases

Mar 05, 2025  on Shopify

This app simplifies the process of collecting additional customer information for pickups, allowing you to better manage orders. By offering store pickup, you not only provide more convenience for your customers but also create an opportunity to increase your product sales and encourage more in-store visits.

Thrifty Tradez

Mar 04, 2025  on Shopify

It has multiple options to customize the pickup settings including blackout dates, cut off time etc. You can offer any no of pickup locations

Breeztrese

Mar 04, 2025  on Shopify

"Very nice and easy to use app. It's highly customizable. You can easily choose which pickup locations and slots you want to offer"

LivinGrateful Gear

Mar 01, 2025  on Shopify

The app offers unlimited pickup locations and the time slots can be customized. You can also change the design of widget

Swimzz

Feb 26, 2025  on Shopify

Genie Store Pickup is a fantastic Shopify app for managing in-store pickups effortlessly. It offers customizable time slots, multiple locations, and seamless integration with Shopify. The setup is straightforward, and the customer support is responsive and helpful. Highly recommended for businesses looking to streamline their pickup process!

Richards Leather

Feb 24, 2025  on Shopify

Genie Store Pickup is an absolute game-changer for businesses looking to offer in-store pickup options through Shopify! This app is incredibly easy to integrate into your store and offers a seamless experience for both customers and shop owners.

The Closet Experience Boutique

Feb 14, 2025  on Shopify

Update....I am getting annoying FAKE BOT orders that are only selecting pickup in store. Someone from the app stated they would look into it and see if it could be fixed and I am still getting them. Unfortunately, I uninstalled the app... I recently installed the Genie Store Pick Up app for in-store pickups, and I am thoroughly impressed. The app integrates seamlessly with my boutique business model, offering a convenient and efficient way for customers to pick up their orders. What really stood out to me was how Ali, the support team member, customized the in-store pickup process to fit my specific needs. It made the entire setup much easier and tailored perfectly to my business. I highly recommend Genie Store Pick Up to any boutique or small business owner looking to offer in-store pickup. It's user-friendly, and Ali’s personalized support made the experience even better. I’ll definitely continue using this app!

FrēSoul Beauty

Jan 19, 2025  on Shopify

We've been using this app for a few weeks now and so far so good. Customers seem to be able to use the pickup option with ease. I had a question for support and my answer was answered quickly and my issue was resolved. I can see using this app for a while. Thank you Genie!

Inspyre Boutique

Jan 09, 2025  on Shopify

Developer was very responsive and helped add missing code in my theme to reenable instore pickup option for my 4 locations. I have been using this for a couple years and is a great addition to my website for our guests to order online and pickup at the location closest to them to avoid shipping fees. Thanks Genie Experts!

The Closet Experience Boutique

Jan 04, 2025  on Shopify

I recently installed the Genie Store Pick Up app for in-store pickups, and I am thoroughly impressed. The app integrates seamlessly with my boutique business model, offering a convenient and efficient way for customers to pick up their orders. What really stood out to me was how Ali, the support team member, customized the in-store pickup process to fit my specific needs. It made the entire setup much easier and tailored perfectly to my business. I highly recommend Genie Store Pick Up to any boutique or small business owner looking to offer in-store pickup. It's user-friendly, and Ali’s personalized support made the experience even better. I’ll definitely continue using this app!

Sugar Plum Vegan--Plant Based Bakery

Nov 05, 2024  on Shopify

I had a excellent experience with support. I was having trouble getting the date and time picker to show up on my site. Support quickly helped me get it up and running. Very grateful for the ease of this app.

Buy Bulk DTF

Oct 16, 2024  on Shopify

Thank you from buybulkdtf.com - These guys helped me get this app set up per our requirements. No problems with the app and its features thus far. Would recommend.

Chilly Paste Co. Inc.

Oct 01, 2024  on Shopify

Ali helped through technical changes on how the app applied to my site. He understood my ask and promptly actioned it. I’m not a technical genius person and he made the process easily understandable. Overall the app meets my needs for store pick up and delivery. Low app fees is a bonus too.

Indie Boho

Sep 18, 2024  on Shopify

This app works well for our needs and support was brilliant over a few days. We needed help to reinstall it onto our new theme. Support also made some customisations for us. There are additional notes on the order page when there is a pick-up but it doesn't bother us.

Sheffield Steelers

Sep 08, 2024  on Shopify

Genie Store Pickup is an excellent app with fantastic support! I've been using it for many years and recently added our second location and store. The level of support is outstanding—it's incredibly fast, and nothing is ever too much trouble for the team. If you need a reliable pickup option for your Shopify store, I highly recommend this app. It's been a game-changer for our business!

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