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Customer reviews: SC Store Locator Map

Develop by Shop Circle

Reviews (232)

Overall rating
4.7

What Merchants Think

Overall, merchants appreciate the "SC Store Locator Map" app for its ease of use and the exceptional customer support provided by the support team. While most users report a positive experience, a few have encountered technical issues that needed intervention from the support team. Despite these challenges, the app is often recommended for its functionality and effectiveness in displaying store locations.

Key Strengths

  • Outstanding and responsive customer support, resolving issues swiftly.
  • Ease of installation and setup across various websites.
  • Efficient handling of multiple store locations worldwide.
  • Great for SEO and enhancing user navigation on websites.
  • Flexibility in customization to match store branding needs.

Common Concerns

  • Lack of 'search by name' functionality can be a limitation for some users.
  • Occasional technical issues, such as API key validation problems and store list export challenges.
  • Some users have reported needing additional design elements to improve aesthetics.

Final Thoughts

The "SC Store Locator Map" is generally well-received, with many users praising its functionality and the supportive customer service team. While some technical concerns exist, the app’s strengths in usability and feature offerings make it a valuable tool for merchants aiming to enhance their store location visibility on their websites.

CurlMix

Apr 18, 2024  on Shopify

It was a challenge to set up alone bt I reached out and used the onboarding service with help for my rep Eldin Pribisic and was able to get back on track in minutes. As for the app, I would love a few more design elements to help with the look and feel but it has all the functions we required to get up and running

Doorware.ca

Mar 20, 2024  on Shopify

I reached out to Shop Circle with theme integration issues & within hours Eldin helped me get my map working on mobile & advised on some color customizations as well. I would definitely recommend as it is tough finding responsive and collaborative partners! Thanks guys.

The Sassy Olive

Mar 19, 2024  on Shopify

This is by far the best looking map I have found and I've looked at a LOT. Also, it was important to me to be able to do a spreadsheet upload to easily update the retailers that carry our product. This map app checks all the boxes.

Denon Eyewear

Jan 16, 2024  on Shopify

Hulk Apps / Store Locator Map is the best app on Shopify to have your retailers listed on your store. The support team helped me make it look cosmetically to my preferences as well. Highly recommend!

xbraidygk.com.au

Jan 10, 2024  on Shopify

I've had nothing but issues with this app. I've used it on different stores and it's just one issue after another. First I wasn't able to get an export of my store list and I had to contact support multiple times over a week before they just ended up emailing me the list. The problem wasn't fixed for another month or so after that so anytime I needed an export of my store list I would have to contact support. On the second store I couldn't even get it set up because the app broke when trying to validate my API key. The support team then proceeded to tell me I had a problem with my API key, the same key that I am using on the first store which works perfectly fine. I am tired of the constant back and forth with support and will be looking for other options.

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