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Customer reviews: StatusPro ‑ Order Status

Develop by Shopify

Reviews (70)

Overall rating
4.9

What Merchants Think

Overall, merchants have found "StatusPro ‑ Order Status" to be an invaluable tool for managing and updating order statuses efficiently. The app has been widely appreciated for its ease of use, dependability, and exceptional customer support. Merchants particularly commend the proactive support provided by Daryl and the team, which has significantly enhanced their order management workflows.

Key Strengths

  • Exceptional customer support and rapid response times
  • Ease of use and intuitive user interface
  • Ability to automate customer notifications and reduce customer service queries
  • Customizable statuses and seamless integration with Shopify
  • Effective communication of order progress through various production stages

Common Concerns

  • Occasional synchronization issues with orders not updating immediately
  • Limitations with point-of-sale (POS) order management
  • Lack of complete customization, leading to some unmet user expectations

Final Thoughts

"StatusPro ‑ Order Status" is highly recommended by its users for efficiently managing and communicating order information. Its strong points lie in its intuitive design and outstanding customer support, which have helped businesses streamline their order processes and improve customer satisfaction. While there are some areas for improvement, particularly around order synchronization and customization, the app is rated highly for its overall practicality and effectiveness.

Bee9 Design

Feb 18, 2025  on Shopify

Excellent, perfect for my custom furniture business with long lead times and changing schedule. The developer is extremely responsive which is fantastic if you need some help.

For The Love of Luxury

Feb 06, 2025  on Shopify

Love the little updates they have been making, This has really helped my business in sending automated emails to my customers.

Colour Squared Inc.

Jan 27, 2025  on Shopify

Status Pro allows me to automate all the messaging, confirmations and status for my third party fulfillment clients. The cost is quite reasonable and the tech support is excellent. They will even customize for you. Makes my third party fulfillment so much easier.

BASHES.

Jan 27, 2025  on Shopify

Great app. Easy to set up and use, lots of custom options and features to keep the experience authentic to your brand.

Cumbria Life Casting

Jan 20, 2025  on Shopify

Excellent addition to our store. Having a bespoke product, our lead times are quite long, i was spending massive amounts of time answering peoples requests for updates. These request have fallen by around 90% since instal. allowing customers to see where there order is up to without having to get in touch is a god send. The app is incredibly easy to set up and use. Any questions ive had have been answered very quickly.

Printeez

Dec 17, 2024  on Shopify

Daryl and his team are a pleasure to work with. I’ve been working with Daryl for several years now, starting when I was first introduced to his Docamatic app. He’s always quick to respond to emails and consistently goes above and beyond to accommodate feature requests. I highly recommend both the app and Daryl’s team. I’m excited to see what other apps they develop in the future!

medgravyr

Dec 16, 2024  on Shopify

A very useful app to keep all orders in order. The support is outstanding and very fast responding. All my recommendations for this app!

Zorora Sofas

Nov 25, 2024  on Shopify

This app is incredible!! So simple to use and setup, and any questions we had the developer Daryl was exceptionally speedy and gave step by step help. We integrated this with our ERP system as we manufacture furniture, so we wanted give updates as to orders were started in factory as well complete. We did this by tagging the orders as they went throgub different trigger points. So far working like a charm and has cut down our customer queries on where there order is and when can they receive it

Soulmate Customs

Nov 20, 2024  on Shopify

Great app and great developer. Solved so much for our business. Highly recommend!

Radar Padel

Nov 20, 2024  on Shopify

This app is incredible! As a custom apparel producer, I needed an application that would allow me to communicate the various stages and delivery timelines of orders to my customers. StatusPro is the ultimate solution. It runs smoothly and is easy to use (though you need to have a basic understanding of Shopify orders, tags, etc.). Every time I think, "I wish there was a feature to further improve customer communication and order management," I dive into the settings and discover that the feature is already there, ready to use! The updates are excellent, and the support is outstanding. I contacted them once after more than six months of use, and they responded immediately with the perfect solution to my query. Highly recommend it to anyone!

Sixty Sixty Uniondale

Oct 10, 2024  on Shopify

StatusPro is an excellent app to manage your statuses and keep all the status changes logs on Shopify.

Cove Film Lab

Sep 17, 2024  on Shopify

I love the app, it is truly helpful for my business and the support is great. The owner responds super quickly and has helped multiple times! Fairly priced as well.

Saraf Furniture

Sep 03, 2024  on Shopify

The Absolute Best app for custom statuses. Its got all the features and logics a store may need for order statuses. Seems like its designed by someone who truly understand the need and use cases for custom statuses. Support for Daryl is AMAZING ! & super fast!

CUT

Jul 23, 2024  on Shopify

the best app you can find to organize your orders based on status, great and quick support, thank you Mr. Daryl for your support

Balloon Bar YQR

Jul 07, 2024  on Shopify

So far, it's been great. The support was next level and the developer gets back to you super fast and helps problem solve. Developer helped with some behind the scene features to make it even better/functional for our team. So so good. Would highly recommend. Great price, amazing support, totally fits with our brand.

The Achievement Apex

Jul 05, 2024  on Shopify

I was able to get it completely set up and have all my open orders updated within an hour. Probably my best experience with a Shopify app yet.

edition mono

Jul 03, 2024  on Shopify

The only thing that's even better than this app is it's support. Highly recommended if you want to manage and communicate a custom order process.

Nerdzoic Toy Store

Mar 23, 2024  on Shopify

This app is seriously one of a kind. It works so smoothly and really helps customers understand where their order is for items that are on backorder. The customer service has also been incredible including make some minor tweaks to make it work for me. Thanks again!

Rustic Design CO

Jan 30, 2024  on Shopify

I recently integrated the StatusPro app into our Shopify store and have been thoroughly impressed with both the app's functionality and the customer service provided by their team. The app itself is intuitive and seamlessly fits into our existing workflow, significantly enhancing our order tracking process. What truly sets StatusPro apart, however, is their outstanding customer support. When faced with a specific requirement for our store, Daryl and the team were quick to respond and even customized the app to meet our unique needs. Their solution not only addressed our issue but also improved the overall customer experience on our site. I highly recommend StatusPro to any Shopify store looking for a reliable and adaptable order tracking solution. Their commitment to customer service and willingness to go above and beyond is a rare find in the app marketplace.

Empire of Minis

Jan 24, 2024  on Shopify

We're very happy with StatusPro. It has enabled us to keep customers informed about the status of their build-to-order products without adding much, if any, overhead by making it really easy to manage and transition from one status to the other. It saves us a lot of time by sending automatic emails with status updates. Daryl has also been a terrific help by implementing a feature that we asked for and is great in his communication. We definitely recommend StatusPro.

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