Reviews: Easyteam POS Staff Management

Customer reviews: Easyteam for Point of Sale

Reviews (237)

Overall rating

5

107
4

1
3
2

1
1

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What Merchants Think

The overall feedback on "Easyteam for Point of Sale" is overwhelmingly positive. Merchants appreciate its ease of use, integration capabilities with Shopify POS, and the time-saving features that simplify staff management and payroll processes. The exceptional customer service, particularly highlighting support members like Natalie, Peter, and Ann, is frequently commended for their responsiveness and problem-solving abilities.

Key Strengths

Outstanding customer support and quick response times.
Effective integration with Shopify POS, enabling seamless management of schedules, timesheets, and payroll.
User-friendly interface that simplifies clock-in/clock-out processes.
Ability to manage commissions and sales attribution efficiently.
Ongoing feature improvements and support for customization requests.

Common Concerns

Occasional technical issues with features like timesheet editing.
One review noted dissatisfaction, though specifics were minimal.

Final Thoughts

Overall, "Easyteam for Point of Sale" is highly regarded by its users for its functionality and ease of use, particularly for businesses using Shopify POS. The exceptional support team enhances the user experience significantly, making it a valuable tool for retail operations. While minor technical issues are present, the app's benefits and strong support more than compensate for these concerns, establishing it as a trusted solution for managing retail staff effectively.

Rainbow Jo Hilo

Jul 31, 2024 on Shopify

The app is all-encompassing, and our store Rainbow Jo uses it for multi purposes. I needed help with the Staff Management function, and Natalie from customer support was awesome! She gave me the solution that eluded me yesterday, and I was easily able to install the updated time clock tile. Great help on-the-spot! Phyllis for Rainbow Jo

My Store

Jul 31, 2024 on Shopify

It is indeed easy! If you are looking for an easy way for employers to clockin on phones, tablets, desktops or all of the above, this is the app for you. Plus the customer service is fantastic, specifically Natalie!

BOTLD

Jul 31, 2024 on Shopify

Excellent support! Very quick to reply and help with any issues.

Love Lola

Jul 31, 2024 on Shopify

Solved my problem quickly. Thank You Peter.

Le Cartel

Jul 31, 2024 on Shopify

Very helpful technical support !

Indoor Farmer

Jul 31, 2024 on Shopify

Great service, easy to use app. Only feature we could use is ability to adjust start time for a shift in progress.

Rock City Music Co.

Jul 31, 2024 on Shopify

Quick & fantastic customer assistance! Love it!

VNM

Jul 31, 2024 on Shopify

Quick good support by Harel! Thank you! :)

B. Elevated Candle Bar

Jul 30, 2024 on Shopify

Lilileyba

Jul 30, 2024 on Shopify

Thank You

Grand Junction Motor Speedway

Jul 30, 2024 on Shopify

Great tool to use and the customer service is very good.

Lausitzer Hochzeitshaus und Romeos - der Herrenausstatter

Jul 25, 2024 on Shopify

Super quick support! Emily was incredibly helpful and able to solve my problem within seconds <3 We run several retail locations and this app has made scheduling our staff, monitoring their working hours, calculating their sales provision and even sharing To Do Lists (and control completion) so easy - if I could give more than 5 stars, I would!

blank studio

Jul 24, 2024 on Shopify

Very fast support!

AZULU-US

Jul 06, 2024 on Shopify

Emily was kind, courteous, and resourceful. Before I could even figure out what was happening; she had already resolved my issue and had a team member added to my system. give her a raise, already!

The Sleep Center

Jul 04, 2024 on Shopify

Very helpful and courteous great experience

shop-olivia.com

May 06, 2024 on Shopify

Emily was extremely helpful through my first time navigating EasyTeam. She made it easy and very clear! Thank You EMILY!

ATAWEAR shop

May 01, 2024 on Shopify

We use the app mainly for time tracking in all locations and for payroll preparation. The support team was able to solve my login issues and were super helpful. Thank you!

The LW

Apr 26, 2024 on Shopify

Natalie was so helpful and kind! Assisted me in a timely manner which I appreciated!

Good Sports

Apr 05, 2024 on Shopify

I am giving it a 5 star due to their amazing customer service and chat. Natalie and Peter and their team are accessible and understanding. Even when dealing with hard to deal with partners like me. :) Thank you.

The Alchemist's Kitchen

Apr 02, 2024 on Shopify

excellent customer service!