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Customer reviews: Easyteam for Point of Sale

Develop by Easyteam

Reviews (263)

Overall rating
5

What Merchants Think

The overall feedback on "Easyteam for Point of Sale" is overwhelmingly positive. Merchants appreciate its ease of use, integration capabilities with Shopify POS, and the time-saving features that simplify staff management and payroll processes. The exceptional customer service, particularly highlighting support members like Natalie, Peter, and Ann, is frequently commended for their responsiveness and problem-solving abilities.

Key Strengths

  • Outstanding customer support and quick response times.
  • Effective integration with Shopify POS, enabling seamless management of schedules, timesheets, and payroll.
  • User-friendly interface that simplifies clock-in/clock-out processes.
  • Ability to manage commissions and sales attribution efficiently.
  • Ongoing feature improvements and support for customization requests.

Common Concerns

  • Occasional technical issues with features like timesheet editing.
  • One review noted dissatisfaction, though specifics were minimal.

Final Thoughts

Overall, "Easyteam for Point of Sale" is highly regarded by its users for its functionality and ease of use, particularly for businesses using Shopify POS. The exceptional support team enhances the user experience significantly, making it a valuable tool for retail operations. While minor technical issues are present, the app's benefits and strong support more than compensate for these concerns, establishing it as a trusted solution for managing retail staff effectively.

AZULU-US

Jul 06, 2024  on Shopify

Emily was kind, courteous, and resourceful. Before I could even figure out what was happening; she had already resolved my issue and had a team member added to my system. give her a raise, already!

The Sleep Center

Jul 04, 2024  on Shopify

Very helpful and courteous great experience

shop-olivia.com

May 06, 2024  on Shopify

Emily was extremely helpful through my first time navigating EasyTeam. She made it easy and very clear! Thank You EMILY!

ATAWEAR shop

May 01, 2024  on Shopify

We use the app mainly for time tracking in all locations and for payroll preparation. The support team was able to solve my login issues and were super helpful. Thank you!

The LW

Apr 26, 2024  on Shopify

Natalie was so helpful and kind! Assisted me in a timely manner which I appreciated!

Good Sports

Apr 05, 2024  on Shopify

I am giving it a 5 star due to their amazing customer service and chat. Natalie and Peter and their team are accessible and understanding. Even when dealing with hard to deal with partners like me. :) Thank you.

The Alchemist's Kitchen

Apr 02, 2024  on Shopify

excellent customer service!

Brittany Rae’s Boutique

Mar 29, 2024  on Shopify

Onboarding was easy. Peter took very good care of my business needs. App is easy to use and understand. Highly recommend.

La Vie Style House

Mar 28, 2024  on Shopify

Very helpful!

San Franpsycho

Mar 26, 2024  on Shopify

Staff is quick to replay and helpful

Chandeliers + Tulips

Mar 18, 2024  on Shopify

The setup communication has been great and EasyTeam has been very accommodating to our small business needs so far!

ficegallery

Jan 22, 2024  on Shopify

The app is straightforward and easy to use. Customer support, Especially Natalie and Peter, are very helpful and responsive. They also send any feedback I have to the developer team to potentially implement in the future. Very happy with the app and service so far.

Trendy Kids LLC DBA Tylar Rose

Jan 09, 2024  on Shopify

Professional service Answered all my questions Knowledgeable Fast, efficient Great Customer Service

Mrs. Greenway

Dec 12, 2023  on Shopify

Natalie was able to solve my issue in a matter of minutes. This is a great app and saves me so much time when doing payroll.

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