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Customer reviews: Easyteam for Point of Sale

Develop by Easyteam
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Reviews (263)

Overall rating
5

What Merchants Think

The overall feedback on "Easyteam for Point of Sale" is overwhelmingly positive. Merchants appreciate its ease of use, integration capabilities with Shopify POS, and the time-saving features that simplify staff management and payroll processes. The exceptional customer service, particularly highlighting support members like Natalie, Peter, and Ann, is frequently commended for their responsiveness and problem-solving abilities.

Key Strengths

  • Outstanding customer support and quick response times.
  • Effective integration with Shopify POS, enabling seamless management of schedules, timesheets, and payroll.
  • User-friendly interface that simplifies clock-in/clock-out processes.
  • Ability to manage commissions and sales attribution efficiently.
  • Ongoing feature improvements and support for customization requests.

Common Concerns

  • Occasional technical issues with features like timesheet editing.
  • One review noted dissatisfaction, though specifics were minimal.

Final Thoughts

Overall, "Easyteam for Point of Sale" is highly regarded by its users for its functionality and ease of use, particularly for businesses using Shopify POS. The exceptional support team enhances the user experience significantly, making it a valuable tool for retail operations. While minor technical issues are present, the app's benefits and strong support more than compensate for these concerns, establishing it as a trusted solution for managing retail staff effectively.

Gracefully Fed

Aug 14, 2024  on Shopify

Always super helpful and quick to help.

Rocks, Crystals, and Gems

Aug 14, 2024  on Shopify

Their customer service was amazing. Natalie helped me through modifying our account and was able to effortlessly guide me through it. I wish all experiences with vendor partners were this easy! Thank you for the great support!

Tincy's Corner

Aug 11, 2024  on Shopify

So far, I like the ease of setting everything up and it syncs with Shopify. I love the checklist that you can create. I also has templates you can use. The online staff are very helpful if you have any questions.

Sea Biscuit

Aug 07, 2024  on Shopify

I had an issue with my interfacing between easyteam and Shopify, and the easyteam crew replied immediately (in real time) with a solution.

SuperTrees Utah

Aug 06, 2024  on Shopify

Very helpful team

Blue Dream New Orleans

Aug 04, 2024  on Shopify

Promptly answered our question which fixed the problem

MechaChocolate

Aug 01, 2024  on Shopify

had an update issue with clocking in and out on POS. Peter helped me very quickly and I was back up and running !

Rainbow Jo Hilo

Jul 31, 2024  on Shopify

The app is all-encompassing, and our store Rainbow Jo uses it for multi purposes. I needed help with the Staff Management function, and Natalie from customer support was awesome! She gave me the solution that eluded me yesterday, and I was easily able to install the updated time clock tile. Great help on-the-spot! Phyllis for Rainbow Jo

My Store

Jul 31, 2024  on Shopify

It is indeed easy! If you are looking for an easy way for employers to clockin on phones, tablets, desktops or all of the above, this is the app for you. Plus the customer service is fantastic, specifically Natalie!

BOTLD

Jul 31, 2024  on Shopify

Excellent support! Very quick to reply and help with any issues.

Love Lola

Jul 31, 2024  on Shopify

Solved my problem quickly. Thank You Peter.

Le Cartel

Jul 31, 2024  on Shopify

Very helpful technical support !

Indoor Farmer

Jul 31, 2024  on Shopify

Great service, easy to use app. Only feature we could use is ability to adjust start time for a shift in progress.

Rock City Music Co.

Jul 31, 2024  on Shopify

Quick & fantastic customer assistance! Love it!

VNM

Jul 31, 2024  on Shopify

Quick good support by Harel! Thank you! :)

B. Elevated Candle Bar

Jul 30, 2024  on Shopify

Lilileyba

Jul 30, 2024  on Shopify

Thank You

Grand Junction Motor Speedway

Jul 30, 2024  on Shopify

Great tool to use and the customer service is very good.

Lausitzer Hochzeitshaus und Romeos - der Herrenausstatter

Jul 25, 2024  on Shopify

Super quick support! Emily was incredibly helpful and able to solve my problem within seconds <3 We run several retail locations and this app has made scheduling our staff, monitoring their working hours, calculating their sales provision and even sharing To Do Lists (and control completion) so easy - if I could give more than 5 stars, I would!

blank studio

Jul 24, 2024  on Shopify

Very fast support!

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