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Customer reviews: Easyteam for Point of Sale

Develop by Easyteam

Reviews (263)

Overall rating
5

What Merchants Think

The overall feedback on "Easyteam for Point of Sale" is overwhelmingly positive. Merchants appreciate its ease of use, integration capabilities with Shopify POS, and the time-saving features that simplify staff management and payroll processes. The exceptional customer service, particularly highlighting support members like Natalie, Peter, and Ann, is frequently commended for their responsiveness and problem-solving abilities.

Key Strengths

  • Outstanding customer support and quick response times.
  • Effective integration with Shopify POS, enabling seamless management of schedules, timesheets, and payroll.
  • User-friendly interface that simplifies clock-in/clock-out processes.
  • Ability to manage commissions and sales attribution efficiently.
  • Ongoing feature improvements and support for customization requests.

Common Concerns

  • Occasional technical issues with features like timesheet editing.
  • One review noted dissatisfaction, though specifics were minimal.

Final Thoughts

Overall, "Easyteam for Point of Sale" is highly regarded by its users for its functionality and ease of use, particularly for businesses using Shopify POS. The exceptional support team enhances the user experience significantly, making it a valuable tool for retail operations. While minor technical issues are present, the app's benefits and strong support more than compensate for these concerns, establishing it as a trusted solution for managing retail staff effectively.

Jo Hair Studio

Oct 03, 2024  on Shopify

Natalie was amazing for support for technical problems.

Rom Shop - Albany NY

Oct 01, 2024  on Shopify

Great customer service! The chat function is quick and easy and actually very helpful. I am new to using this integration but am loving it so far.

ChiC Salon & Boutique

Oct 01, 2024  on Shopify

Very helpful!

Beamina

Sep 30, 2024  on Shopify

They always have the answer for all my questions. So so helpful!

Queen-City-Cakes-YQR

Sep 26, 2024  on Shopify

easy to use and quick to set up support is helpful and thorough

BydotAlexander, llc

Sep 25, 2024  on Shopify

Amazing!!!

Patron of the New

Sep 23, 2024  on Shopify

bake the Cookie Shoppe

Sep 21, 2024  on Shopify

Great Service, product works great! Had issue and they responded extremely fast on the weekend!

VerdeVida

Sep 16, 2024  on Shopify

Great app and support, super kind, effective and transparent. Wish all platforms have support team like this one.

In The Zone Gaming

Sep 12, 2024  on Shopify

The best staff management and timeclock app for Shopify hands down!!! The features are amazing and the cost is much less than any comparable option. In addition, setup and support have been wonderful and Peter and his team are great to work with. Thank you for all that you do!

Daily Health & Beauty

Sep 10, 2024  on Shopify

We have been loving using EasyTeam with our retail locations along with Shopify POS. It has made many of our processes much easier.

Amakipkip Store

Sep 01, 2024  on Shopify

Great app

The Bird's Nest

Aug 28, 2024  on Shopify

Superb Customer Service. Answered my questions and fixed my issue with in 5 minutes. A+++

CoastalCR

Aug 25, 2024  on Shopify

Easy team is a great app for keeping track of my employees hours and commissions across all my store locations in one convenient place. When i have an issue their support team is fantastic and unlike most web based companies these days will actually call you or zoom call you to problem solve any issues.

Sarah Cornwell Jewelry

Aug 25, 2024  on Shopify

Customer Service is A+

Elite Hockey - Field Hockey Shop Australia

Aug 20, 2024  on Shopify

The chat support this app offers is amazing. Providing me with advice on how to save money on my monthly App expense. It was hugely welcomed as I have such a small shop. This app truly makes the Shopify POS app worth it!!

Capital Farms Meats & Provisions

Aug 20, 2024  on Shopify

The best staff app for shopify! Amazing customer support as well. Quick and helpful, Natalie was great today!

Sprak Skateboarding

Aug 18, 2024  on Shopify

Outstanding ,responsive customer service! Every time! Clear actions for solving problems, easy integration with Shopify, GREAT PRODUCT and company!

CRAWFORD HILL BOUTIQUE

Aug 15, 2024  on Shopify

Fast and friendly service. I was taken care of immediately after asking my questions.

Bright Beginnings Boutique

Aug 15, 2024  on Shopify

Easy to use and support is great.

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