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Customer reviews: Easyteam for Point of Sale

Develop by EasyTeam

Reviews (252)

Overall rating
5

What Merchants Think

The overall feedback on "Easyteam for Point of Sale" is overwhelmingly positive. Merchants appreciate its ease of use, integration capabilities with Shopify POS, and the time-saving features that simplify staff management and payroll processes. The exceptional customer service, particularly highlighting support members like Natalie, Peter, and Ann, is frequently commended for their responsiveness and problem-solving abilities.

Key Strengths

  • Outstanding customer support and quick response times.
  • Effective integration with Shopify POS, enabling seamless management of schedules, timesheets, and payroll.
  • User-friendly interface that simplifies clock-in/clock-out processes.
  • Ability to manage commissions and sales attribution efficiently.
  • Ongoing feature improvements and support for customization requests.

Common Concerns

  • Occasional technical issues with features like timesheet editing.
  • One review noted dissatisfaction, though specifics were minimal.

Final Thoughts

Overall, "Easyteam for Point of Sale" is highly regarded by its users for its functionality and ease of use, particularly for businesses using Shopify POS. The exceptional support team enhances the user experience significantly, making it a valuable tool for retail operations. While minor technical issues are present, the app's benefits and strong support more than compensate for these concerns, establishing it as a trusted solution for managing retail staff effectively.

Amakipkip Store

Sep 01, 2024  on Shopify

Great app

The Bird's Nest

Aug 28, 2024  on Shopify

Superb Customer Service. Answered my questions and fixed my issue with in 5 minutes. A+++

CoastalCR

Aug 25, 2024  on Shopify

Easy team is a great app for keeping track of my employees hours and commissions across all my store locations in one convenient place. When i have an issue their support team is fantastic and unlike most web based companies these days will actually call you or zoom call you to problem solve any issues.

Sarah Cornwell Jewelry

Aug 25, 2024  on Shopify

Customer Service is A+

Elite Hockey - Field Hockey Shop Australia

Aug 20, 2024  on Shopify

The chat support this app offers is amazing. Providing me with advice on how to save money on my monthly App expense. It was hugely welcomed as I have such a small shop. This app truly makes the Shopify POS app worth it!!

Capital Farms Meats & Provisions

Aug 20, 2024  on Shopify

The best staff app for shopify! Amazing customer support as well. Quick and helpful, Natalie was great today!

Sprak Skateboarding

Aug 18, 2024  on Shopify

Outstanding ,responsive customer service! Every time! Clear actions for solving problems, easy integration with Shopify, GREAT PRODUCT and company!

CRAWFORD HILL BOUTIQUE

Aug 15, 2024  on Shopify

Fast and friendly service. I was taken care of immediately after asking my questions.

Bright Beginnings Boutique

Aug 15, 2024  on Shopify

Easy to use and support is great.

Gracefully Fed

Aug 14, 2024  on Shopify

Always super helpful and quick to help.

Rocks, Crystals, and Gems

Aug 14, 2024  on Shopify

Their customer service was amazing. Natalie helped me through modifying our account and was able to effortlessly guide me through it. I wish all experiences with vendor partners were this easy! Thank you for the great support!

Tincy's Corner

Aug 11, 2024  on Shopify

So far, I like the ease of setting everything up and it syncs with Shopify. I love the checklist that you can create. I also has templates you can use. The online staff are very helpful if you have any questions.

Sea Biscuit

Aug 07, 2024  on Shopify

I had an issue with my interfacing between easyteam and Shopify, and the easyteam crew replied immediately (in real time) with a solution.

SuperTrees Utah

Aug 06, 2024  on Shopify

Very helpful team

Blue Dream New Orleans

Aug 04, 2024  on Shopify

Promptly answered our question which fixed the problem

MechaChocolate

Aug 01, 2024  on Shopify

had an update issue with clocking in and out on POS. Peter helped me very quickly and I was back up and running !

Rainbow Jo Hilo

Jul 31, 2024  on Shopify

The app is all-encompassing, and our store Rainbow Jo uses it for multi purposes. I needed help with the Staff Management function, and Natalie from customer support was awesome! She gave me the solution that eluded me yesterday, and I was easily able to install the updated time clock tile. Great help on-the-spot! Phyllis for Rainbow Jo

My Store

Jul 31, 2024  on Shopify

It is indeed easy! If you are looking for an easy way for employers to clockin on phones, tablets, desktops or all of the above, this is the app for you. Plus the customer service is fantastic, specifically Natalie!

BOTLD

Jul 31, 2024  on Shopify

Excellent support! Very quick to reply and help with any issues.

Love Lola

Jul 31, 2024  on Shopify

Solved my problem quickly. Thank You Peter.

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