Easyteam for Point of Sale logo

Customer reviews: Easyteam for Point of Sale

Develop by EasyTeam

Reviews (252)

Overall rating
5

What Merchants Think

The overall feedback on "Easyteam for Point of Sale" is overwhelmingly positive. Merchants appreciate its ease of use, integration capabilities with Shopify POS, and the time-saving features that simplify staff management and payroll processes. The exceptional customer service, particularly highlighting support members like Natalie, Peter, and Ann, is frequently commended for their responsiveness and problem-solving abilities.

Key Strengths

  • Outstanding customer support and quick response times.
  • Effective integration with Shopify POS, enabling seamless management of schedules, timesheets, and payroll.
  • User-friendly interface that simplifies clock-in/clock-out processes.
  • Ability to manage commissions and sales attribution efficiently.
  • Ongoing feature improvements and support for customization requests.

Common Concerns

  • Occasional technical issues with features like timesheet editing.
  • One review noted dissatisfaction, though specifics were minimal.

Final Thoughts

Overall, "Easyteam for Point of Sale" is highly regarded by its users for its functionality and ease of use, particularly for businesses using Shopify POS. The exceptional support team enhances the user experience significantly, making it a valuable tool for retail operations. While minor technical issues are present, the app's benefits and strong support more than compensate for these concerns, establishing it as a trusted solution for managing retail staff effectively.

The Red Balloon Toy Store

Dec 11, 2024  on Shopify

Matelas Confort

Nov 21, 2024  on Shopify

Works great for our company! Great costumer service, and they also edit the app to suits our needs.

BattlePub Games

Nov 05, 2024  on Shopify

Love easy team, we've had them since we opened our store - the enhancements they have made have been a life saver. I am excited to see how they continue to enhance the software! We will never leave Easy Team- Customer service team is quick to respond to all issues and find backlog information when needed. If I could leave them a 10 star review I would be giving them this score -

Funny Face Bakery

Oct 29, 2024  on Shopify

I'm not that tech Savvy But Natalie was a great help and was able to help me navigate my issue! 5 stars also great app super easy to use!

House to Home Creations / H2H Apparel

Oct 29, 2024  on Shopify

Natalie and all of the EasyTeam staff are great to work with. Their responses come in a timely manner, they are patient with all of my questions, and they follow through until any issues are resolved! We couldn't ask for better service!

Fishtown Seafood

Oct 27, 2024  on Shopify

Just started using the app and so far they have been very responsive will all my questions and issues.

RaceBox | Automobilista

Oct 15, 2024  on Shopify

Paisley Finds

Oct 15, 2024  on Shopify

I am loving EasyTeam for our eComm store! Not only does it make payroll a breeze, but shoutout to Peter, the absolute rockstar who went above and beyond for me! I needed my timecards in the original timezone (not the auto-converted one), and Peter didn't have to—but he volunteered to sort it out like a pro. Saved me SO much time. Talk about service that makes life easier! EasyTeam + Peter = our payroll heroes! ‍♂️

Gettysburg Museum Store

Oct 06, 2024  on Shopify

I was having issues downloading my teams time clock in/out report. I chatted with support and they were great! Took only a few minutes to resolve the issue and get me where I needed to be. Very helpful, quick and easy!

Jo Hair Studio

Oct 03, 2024  on Shopify

Natalie was amazing for support for technical problems.

Rom Shop - Albany NY

Oct 01, 2024  on Shopify

Great customer service! The chat function is quick and easy and actually very helpful. I am new to using this integration but am loving it so far.

ChiC Salon & Boutique

Oct 01, 2024  on Shopify

Very helpful!

Beamina

Sep 30, 2024  on Shopify

They always have the answer for all my questions. So so helpful!

Queen-City-Cakes-YQR

Sep 26, 2024  on Shopify

easy to use and quick to set up support is helpful and thorough

BydotAlexander, llc

Sep 25, 2024  on Shopify

Amazing!!!

Patron of the New

Sep 23, 2024  on Shopify

bake the Cookie Shoppe

Sep 21, 2024  on Shopify

Great Service, product works great! Had issue and they responded extremely fast on the weekend!

VerdeVida

Sep 16, 2024  on Shopify

Great app and support, super kind, effective and transparent. Wish all platforms have support team like this one.

In The Zone Gaming

Sep 12, 2024  on Shopify

The best staff management and timeclock app for Shopify hands down!!! The features are amazing and the cost is much less than any comparable option. In addition, setup and support have been wonderful and Peter and his team are great to work with. Thank you for all that you do!

Daily Health & Beauty

Sep 10, 2024  on Shopify

We have been loving using EasyTeam with our retail locations along with Shopify POS. It has made many of our processes much easier.

Scroll to Top