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Customer reviews: Easyteam for Point of Sale

Develop by Easyteam

Reviews (263)

Overall rating
5

What Merchants Think

The overall feedback on "Easyteam for Point of Sale" is overwhelmingly positive. Merchants appreciate its ease of use, integration capabilities with Shopify POS, and the time-saving features that simplify staff management and payroll processes. The exceptional customer service, particularly highlighting support members like Natalie, Peter, and Ann, is frequently commended for their responsiveness and problem-solving abilities.

Key Strengths

  • Outstanding customer support and quick response times.
  • Effective integration with Shopify POS, enabling seamless management of schedules, timesheets, and payroll.
  • User-friendly interface that simplifies clock-in/clock-out processes.
  • Ability to manage commissions and sales attribution efficiently.
  • Ongoing feature improvements and support for customization requests.

Common Concerns

  • Occasional technical issues with features like timesheet editing.
  • One review noted dissatisfaction, though specifics were minimal.

Final Thoughts

Overall, "Easyteam for Point of Sale" is highly regarded by its users for its functionality and ease of use, particularly for businesses using Shopify POS. The exceptional support team enhances the user experience significantly, making it a valuable tool for retail operations. While minor technical issues are present, the app's benefits and strong support more than compensate for these concerns, establishing it as a trusted solution for managing retail staff effectively.

T3 Endurance Sports

Jan 20, 2025  on Shopify

Yaniv, the app's creator, took the time to help us set up the software for our store. It's super easy to use. Also, it is very reasonable, and if you need some customization, they are happy to help you, not for the money, but to make the customer happy. Easyteam is also integrated with other software, which is nice, and has useful features like timesheets, scheduling, payroll, checklists, and different ways to use the system, whether on POS or on eCommerce. Still, the app is generally based on POS usage.

WALTZ

Jan 19, 2025  on Shopify

Yaniv and his team set up a meeting to help me directly with technical difficulties. He was patient and understanding and I appreciate that level of support. Thank you.

Pure Bloom Naturals

Jan 18, 2025  on Shopify

Staffy has been a lifesaver for managing our team on Shopify. This app makes assigning roles, tracking tasks, and overseeing team activity seamless and straightforward. The ability to set permissions for different team members has helped us delegate work more effectively while keeping sensitive areas secure.

Elle and Bee Clothing

Jan 16, 2025  on Shopify

Always quick to answer questions and fix any issues. The entire team is super friendly. Can't recommend this app and company enough.

BloomTown Flower Market

Jan 16, 2025  on Shopify

So far so good! I had some questions after the initial download and Natalie was very quick to assist. Love the chat option where there are actually real people who are knowledgable to assist!

Riverwood Pizza Company

Jan 09, 2025  on Shopify

Victor immediately replied to my concern and fixed the problem in seconds. He was professional and I am happy he was there to help me!

BROWN EYED BELLA

Jan 08, 2025  on Shopify

Customer service was very responsive and helpful with questions I had about payroll feature.

Trove Warehouse

Jan 06, 2025  on Shopify

Customer service is great. We use as a small business for our furniture store.

Treats on a Leash

Jan 06, 2025  on Shopify

Just getting started with the app but seems like a good option. The kickoff call with Yaniv was super helpful. We have small (4-person) team but the cost for timeclock/scheduling plus payroll is roughly half the cost to have a professional CPA run payroll for us. Plus, we get more control. Looking forward to getting started!

MOPI PET

Jan 06, 2025  on Shopify

I am from Mexico and I have been using easyteam at my point of sale for almost a year, the customer service is excellent, they respond very quickly and are very friendly, I recently requested to add Mexican pesos to their program so that it would be easier for me to use and I am grateful that You have taken my comment into account, I love easyteam!!

Reverie Goods & Gifts

Jan 02, 2025  on Shopify

Natalie was a great help with some issues I needed resolved.

The Red Balloon Toy Store

Dec 11, 2024  on Shopify

Matelas Confort

Nov 21, 2024  on Shopify

Works great for our company! Great costumer service, and they also edit the app to suits our needs.

BattlePub Games

Nov 05, 2024  on Shopify

Love easy team, we've had them since we opened our store - the enhancements they have made have been a life saver. I am excited to see how they continue to enhance the software! We will never leave Easy Team- Customer service team is quick to respond to all issues and find backlog information when needed. If I could leave them a 10 star review I would be giving them this score -

Funny Face Bakery

Oct 29, 2024  on Shopify

I'm not that tech Savvy But Natalie was a great help and was able to help me navigate my issue! 5 stars also great app super easy to use!

House to Home Creations / H2H Apparel

Oct 29, 2024  on Shopify

Natalie and all of the EasyTeam staff are great to work with. Their responses come in a timely manner, they are patient with all of my questions, and they follow through until any issues are resolved! We couldn't ask for better service!

Fishtown Seafood

Oct 27, 2024  on Shopify

Just started using the app and so far they have been very responsive will all my questions and issues.

RaceBox | Automobilista

Oct 15, 2024  on Shopify

Paisley Finds

Oct 15, 2024  on Shopify

I am loving EasyTeam for our eComm store! Not only does it make payroll a breeze, but shoutout to Peter, the absolute rockstar who went above and beyond for me! I needed my timecards in the original timezone (not the auto-converted one), and Peter didn't have to—but he volunteered to sort it out like a pro. Saved me SO much time. Talk about service that makes life easier! EasyTeam + Peter = our payroll heroes! ‍♂️

Gettysburg Museum Store

Oct 06, 2024  on Shopify

I was having issues downloading my teams time clock in/out report. I chatted with support and they were great! Took only a few minutes to resolve the issue and get me where I needed to be. Very helpful, quick and easy!

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