Reviews: Easyteam POS Staff Management

Customer reviews: Easyteam for Point of Sale

Reviews (265)

Overall rating

5

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What Merchants Think

The overall feedback on "Easyteam for Point of Sale" is overwhelmingly positive. Merchants appreciate its ease of use, integration capabilities with Shopify POS, and the time-saving features that simplify staff management and payroll processes. The exceptional customer service, particularly highlighting support members like Natalie, Peter, and Ann, is frequently commended for their responsiveness and problem-solving abilities.

Key Strengths

Outstanding customer support and quick response times.
Effective integration with Shopify POS, enabling seamless management of schedules, timesheets, and payroll.
User-friendly interface that simplifies clock-in/clock-out processes.
Ability to manage commissions and sales attribution efficiently.
Ongoing feature improvements and support for customization requests.

Common Concerns

Occasional technical issues with features like timesheet editing.
One review noted dissatisfaction, though specifics were minimal.

Final Thoughts

Overall, "Easyteam for Point of Sale" is highly regarded by its users for its functionality and ease of use, particularly for businesses using Shopify POS. The exceptional support team enhances the user experience significantly, making it a valuable tool for retail operations. While minor technical issues are present, the app's benefits and strong support more than compensate for these concerns, establishing it as a trusted solution for managing retail staff effectively.

Sonrisa Boutique

Jan 20, 2026 on Shopify

KMhudson ltd

Jan 20, 2026 on Shopify

A Little Shop In NYC

Jan 19, 2026 on Shopify

Bargain Moulding

Jan 15, 2026 on Shopify

Great Help Desk support and an awesome software to fill the void with shopify to adp !!!

ellaz

Jan 15, 2026 on Shopify

Plush Krush

Jan 14, 2026 on Shopify

EasyTeam is so easy to use! Still, I am particularly challenged when it comes to the payroll side of things and that's where their stellar support comes in. I have reached out to them multiple times and they are on point: quick reply and very concise, while helping me understand where I was going wrong. I am beyond pleased to switch to this company vs my previous one that started with a P and ended with an aychex. This one is run by actual feeling and breathing human beings.

Aldea Home Seattle

Jan 06, 2026 on Shopify

Easy to use. Very helpful customer support

Linc Land

Jan 05, 2026 on Shopify

This app is very user friendly and the customer service is always great! Have been using this app for over a year and have nothing but great things to say about it

Branded State

Jan 05, 2026 on Shopify

Colbo

Dec 18, 2025 on Shopify

Fast and very helpful !

elan beaute arizona storefront

Dec 02, 2025 on Shopify

Easyteam has been a very straight-forward system for me to use! The chat agents are always incredibly helpful, kind, and timely!

Orion Supplements

Nov 25, 2025 on Shopify

Customer service is the most important thing with these shopify integrated apps and this team does such an amazing job communicating quickly and thoroughly top solve your issues.,

808 Clothing Co Maui

Nov 20, 2025 on Shopify

The app is a little tricky to figure out some things, but that's probably just the user.. The customer service is spot on and very helpful! Especially Ann who was able to help resolve my issue after a few messages. Thank you for all your help!

Hutch Home Co.

Nov 19, 2025 on Shopify

Ann was a great help with troubleshooting

Hair So Fab

Nov 17, 2025 on Shopify

Resolve my issue quickly every time and smoothly

Cozy Coven

Nov 10, 2025 on Shopify

Ann is super responsive and helpful. Anytime I had a question regarding payroll she's right there to save the day. I can't recommend this company enough, running our business seems so much easier because of them.

Simply You by Jess

Nov 07, 2025 on Shopify

I love this app, it's amazing! Always willing to help.

Condom Kingdom

Nov 04, 2025 on Shopify

Cloon Keen

Oct 22, 2025 on Shopify

Very helpful. Anna is great!

iCon

Oct 16, 2025 on Shopify

Easy and straight forward, I just realized they had the word "Easy" in their app name haha! Amazing customer support is their #1 goal I can see through their actions so far. Very fast answers to your problems and they find a solution quick and are always eager to help and understand it from our point of view.