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Customer reviews: Stack Discounts Pro

Develop by Shopify

Reviews (30)

Overall rating
4.7

What Merchants Think

Overall, merchants have a mixed opinion about "Stack Discounts Ninja". While many users praise its ease of use, functionality, and efficient customer support, others express dissatisfaction with limited features and unhelpful customer service. Despite the varied feedback, the app is generally viewed positively by merchants looking for a simple and effective discount stacking solution.

Key Strengths

  • Ease of setup and user-friendly interface
  • Ability to stack discounts effectively
  • Responsive and helpful customer support
  • Customizable discount combinations with codes
  • Great for managing sales and promotions, especially during major shopping events like Black Friday

Common Concerns

  • Inability to combine certain types of offers, such as discounts with free shipping
  • Instances of poor customer service experiences
  • Limited functionality perceived by some users

Final Thoughts

While "Stack Discounts Ninja" boasts a user-friendly design and excellent support for most users, it faces criticism for its inability to handle some advanced discount scenarios. Nonetheless, for many merchants, it provides a reliable and effective solution for stacking discounts, making it a valuable tool for driving sales and promotions.

PW Willow Pty Ltd

Nov 22, 2025  on Shopify

Very buggy. During a big sale, the discount only worked for one color for one of our products - this doesn't work reliably for variants at all! Works ok for simple things but no support at all is offered. I have several outstanding tickets and have sent messages for a few weeks and have received zero communication. There are some features that would make this app much more useful and flexible, but unfortunately no one seems to be working there. If your products have variants - I'd advise you to use a different app.

Golden Nibbles

Jan 17, 2025  on Shopify

Very misleading. It said that it would allow me to combine discounts/codes and nope. I wanted something as basic as being able to offer 10% off with free shipping after a certain amount when customers entered a code and their program cannot do combined offers. I'm puzzled as how something so basic cannot be done. Customer service was not very helpful and very curt answers. They did not made me feel reassured like they would work with me or help me find a solution. Instead they told me that no app can do that and wanted my customers to jump through hoops. Not a very friendly interaction at all.

Jaibros

Mar 29, 2024  on Shopify

This is piece of shit, dont install, Zero Support, Zero Performance. Zero Tech. They are kind of shit that i tested.

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