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Customer reviews: Sprii

Develop by Sprii ApS

Reviews (11)

Overall rating
3.8

What Merchants Think

The feedback for "Sprii" is notably varied, with some merchants appreciating its impact on live sales and ease of use, while others report significant technical and service-related issues. Overall, there is a divided reception depending on individual experiences with the app’s performance and customer support.

Key Strengths

  • Improves live shopping experience by simplifying the setup and operation.
  • Enhances customer engagement and boosts sales via social media integration.
  • Offers valuable features like automation to save time and effort.
  • Provides excellent customer service and support, often available beyond normal working hours.
  • Facilitates seamless integration with platforms like Shopify, aiding small business operations.

Common Concerns

  • Consistency issues with live stream quality, such as color and lag problems.
  • Technical glitches leading to customer dissatisfaction and revenue losses.
  • Reported challenges in functionality related to customer interaction during live streams.
  • Concerns over customer support efficacy when troubleshooting recurring issues.

Final Thoughts

"Sprii" seems to be highly beneficial for some merchants, significantly improving their live sales efficiency and customer outreach. However, recurring technical issues and inconsistent customer support highlight areas where improvement is needed. Potential users might find great value, but should be aware of the possibility of technical challenges.

Hawkeye Vintage

May 07, 2025  on Shopify

We are Australia's first live stream company since 2019 we live stream all over the world. I do not recommend this platform, it doesn’t do what it’s suppose to do for our platform. The streams are always a different colour to real time which makes it hard to sell items if the color isn’t correct, it’s always blurry when connected, comments dont always show and they are also lagging to real time so we miss customers SOLDs, We are not satisfied at all with it or the customer service, we have spent so much time on this app and invested time and money and it’s very disappointing, the sales representative put a very hard sell on us to sign up with them. 9/10 times in over 12 months the app has not worked properly and has had multiple issues every single time with customer complaints and complaints from our team. When we report an issue sprii always have an excuse for the issues attempt to fix them and then we experience the issues again and again. Also when a customer says sold for an item there is NO way to contact that customer on the app! They also told me there was a next in line feature, well they has never worked either.

Luksushund

Sep 25, 2024  on Shopify

Sprii har forbedret vores forretning på mange parametre. De gør LIVE til en leg og en vigtig salgskanal. Desuden er service altid TOP.

London Bazar

May 15, 2024  on Shopify

Sprii er med til at gøre vores live salg på facebook til en meget enkel øvelse. Der kommer flere automatiseringer til og dette gør at vi bruger en del mindre tid på at sætte vores lives op. Det har stor værdi når man har en lille biks som os.

Shoplondon.dk

May 13, 2024  on Shopify

Sprii = Live sales success! Fantastic software product that allows you to keep your focus on stress free Live sales and expanding your business. Customer service is 5 star, and always with a smile. If you haven`t tried Sprii you are missing out!

Narikind

Apr 24, 2024  on Shopify

Sprii is a game-changer for businesses like ours that are looking to get closer to their audience, boost engagement rates on social media and grow their revenue.

SACKit - Danmark

Jun 23, 2022  on Shopify

Elisa er en super brugervenlig platform! Integrationen mellem Elisa og Shopify har gjort det ekstremt nemt at få stablet et LIVE-salg på benene. Der er mange fede features i Elisa, som giver gode muligheder for at analysere på salget samt indsamle leads og messengers. Derudover er teamet bag Elisa nemme at få fat på og meget hjælpsomme!

Butik FRYS

Jun 16, 2022  on Shopify

Jeg er super glad for Elisa, det gør det nemt både for mine kunder og mit team, når vi laver lives! En klar anbefaling herfra

Lulu's wardrobe

May 30, 2022  on Shopify

Great app for live shopping - easy to use and great support also after normal working hours. Can recommend.

Stylevision-shop

May 25, 2022  on Shopify

Perfekt platform til live salg. fungere 100%. Vi har øget omsætningen meget siden vi fik tilgang til elisa.

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