Customer reviews: Spotify for Artists

<h3>What Merchants Think</h3> <p>Merchants have mixed feelings about the "Spotify for Artists" app. While some users find the app valuable for selling merchandise and connecting with fans, others experience significant issues with functionality and customer support. The service is praised for its potential, particularly for independent artists on a budget, but criticized for technical problems and a lack of responsiveness from Spotify.</p> <h3>Key Strengths</h3> <ul> <li>Enables artists to connect with fans by selling merchandise directly on Spotify.</li> <li>Can be an affordable solution for independent artists using the starter plan.</li> <li>Some users report successful integration with Shopify and appreciate the quick setup process.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Frequent reports of the service not working as intended or crashing.</li> <li>Lack of adequate customer support and difficulties in getting issues resolved.</li> <li>Problems with merchandise not appearing on Spotify pages as expected.</li> <li>Requirement to operate from a desktop, leading to inconvenience for some users.</li> <li>Concerns regarding the influence and prioritization of Merchbar over individual artist offerings.</li> </ul> <h3>Final Thoughts</h3> <p>The reception of "Spotify for Artists" is decidedly mixed. While it holds promise as a tool for artists to monetize their music beyond streaming revenue, the execution currently leaves much to be desired, with common user complaints regarding functionality and support. Enhancements and better customer service could significantly improve the app's reputation and usability.</p>

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Reviews (15)

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What Merchants Think

Merchants have mixed feelings about the "Spotify for Artists" app. While some users find the app valuable for selling merchandise and connecting with fans, others experience significant issues with functionality and customer support. The service is praised for its potential, particularly for independent artists on a budget, but criticized for technical problems and a lack of responsiveness from Spotify.

Key Strengths

Enables artists to connect with fans by selling merchandise directly on Spotify.
Can be an affordable solution for independent artists using the starter plan.
Some users report successful integration with Shopify and appreciate the quick setup process.

Common Concerns

Frequent reports of the service not working as intended or crashing.
Lack of adequate customer support and difficulties in getting issues resolved.
Problems with merchandise not appearing on Spotify pages as expected.
Requirement to operate from a desktop, leading to inconvenience for some users.
Concerns regarding the influence and prioritization of Merchbar over individual artist offerings.

Final Thoughts

The reception of "Spotify for Artists" is decidedly mixed. While it holds promise as a tool for artists to monetize their music beyond streaming revenue, the execution currently leaves much to be desired, with common user complaints regarding functionality and support. Enhancements and better customer service could significantly improve the app's reputation and usability.

Speedcrawl

Mar 28, 2025 on Shopify

Keep getting error message saying "There was a problem loading page. . ." can't find any support / fix.

PINKY RING

Apr 08, 2024 on Shopify

There is terrible reviews from last year and still this service does not work at all, I get to the add team part and the site just goes no where no matter how many times I click confirm

Michael Evan Moore Music

Feb 15, 2024 on Shopify

Already in the new year, and there is still no support for a fix to merch not showing up in Spotify. There is no merch tab on Spotify for Artists or the main app. Please fix this!!

Heathen Apostles

Feb 07, 2024 on Shopify

I wish I saw these comments before I went through what you all went through. Shopify to Spotify does not work, although I'm sure it does for the major labels, ah, owners of Spotify.

P$P Streetwear

Dec 07, 2023 on Shopify

Doesn't work. And they make it impossible to contact someone to fix the issue.

Tree Lined Streets

Dec 06, 2023 on Shopify

Doens't work.

Frat Mouse's Online Merch Table

Oct 22, 2023 on Shopify

come on man don't make me a pay a monthly subcription for a product that I hope will work in the future fix this service so it works as advertised, or at least stop trying to push customers towards recurring payments a broken product I spent hours and hours setting up my shopify website for the express purpose of selling merch through spotify and only learned at the end that the service isnt even working use any other online shopping website, unfortunately this is the only one with a promoted connection to spotify

Gold Day Recs

Aug 21, 2023 on Shopify

Simple - it does not work. Finally, Spotify has made an effort to let artists sell merch so they can make some actual income instead of the pennies they get off streams and it doesn't work. Constantly crashing and glitching, having to re-connect my store, merch disappearing off artist pages. FIX PLEASE!

Zarboofficial Merch Store

Aug 09, 2023 on Shopify

Does not work when you're using your phone. You need to apparently do it from a desktop. From what I understand it is not as easy as they make it out to be.

DAMIM

Jul 05, 2023 on Shopify

This used to work. This app & plug-in are not fit for purpose and no longer functional in any sense of the word. As always, Spotify doubles-down on its undermining art and artists by failing to devote the resources to enable us to actually make any money from our work. In the same realm: patent trolls, politicians, Spotify. Heinous.

Moozika

Sep 20, 2022 on Shopify

Doesn't work. I connect our Shopify to our Spotify for Artists account but none of our artists show to be added. None of the information available helps in any way with this.