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Customer reviews: Spotify for Artists

Develop by Spotify

Reviews (14)

Overall rating
2.3

What Merchants Think

Merchants have mixed feelings about the "Spotify for Artists" app. While some users find the app valuable for selling merchandise and connecting with fans, others experience significant issues with functionality and customer support. The service is praised for its potential, particularly for independent artists on a budget, but criticized for technical problems and a lack of responsiveness from Spotify.

Key Strengths

  • Enables artists to connect with fans by selling merchandise directly on Spotify.
  • Can be an affordable solution for independent artists using the starter plan.
  • Some users report successful integration with Shopify and appreciate the quick setup process.

Common Concerns

  • Frequent reports of the service not working as intended or crashing.
  • Lack of adequate customer support and difficulties in getting issues resolved.
  • Problems with merchandise not appearing on Spotify pages as expected.
  • Requirement to operate from a desktop, leading to inconvenience for some users.
  • Concerns regarding the influence and prioritization of Merchbar over individual artist offerings.

Final Thoughts

The reception of "Spotify for Artists" is decidedly mixed. While it holds promise as a tool for artists to monetize their music beyond streaming revenue, the execution currently leaves much to be desired, with common user complaints regarding functionality and support. Enhancements and better customer service could significantly improve the app's reputation and usability.

My Store

Nov 26, 2024  on Shopify

Works absolutely fine. You need to have a store on Shopify which costs between £19 - 25/ month but once you have gone through the connection set up the products appear on Spotify very quickly ... I think a lot of the negative comments here are just people too tight or too lazy to figure it all out

PINKY RING

Apr 08, 2024  on Shopify

There is terrible reviews from last year and still this service does not work at all, I get to the add team part and the site just goes no where no matter how many times I click confirm

Interlucid Store

Feb 16, 2024  on Shopify

this is an amazing feature that every artist should take advantage of. it's really hard to connect with people who discover you on Spotify. being able to sell merch is a huge way to start or continue a relationship with fans. so far I haven't had any issues with this integration working. I'm on the starter plan too, so I really appreciate being to do this on an indie artist budget

THINGS CHANGE - official merch

Feb 15, 2024  on Shopify

Just because of all ALL reviews say it doesn't work, I just wanted to let y'all know on our account it works. With the starter plan.

Michael Evan Moore Music

Feb 15, 2024  on Shopify

Already in the new year, and there is still no support for a fix to merch not showing up in Spotify. There is no merch tab on Spotify for Artists or the main app. Please fix this!!

Heathen Apostles

Feb 07, 2024  on Shopify

I wish I saw these comments before I went through what you all went through. Shopify to Spotify does not work, although I'm sure it does for the major labels, ah, owners of Spotify.

Frat Mouse's Online Merch Table

Oct 22, 2023  on Shopify

come on man don't make me a pay a monthly subcription for a product that I hope will work in the future fix this service so it works as advertised, or at least stop trying to push customers towards recurring payments a broken product I spent hours and hours setting up my shopify website for the express purpose of selling merch through spotify and only learned at the end that the service isnt even working use any other online shopping website, unfortunately this is the only one with a promoted connection to spotify

Gold Day Recs

Aug 21, 2023  on Shopify

Simple - it does not work. Finally, Spotify has made an effort to let artists sell merch so they can make some actual income instead of the pennies they get off streams and it doesn't work. Constantly crashing and glitching, having to re-connect my store, merch disappearing off artist pages. FIX PLEASE!

Zarboofficial Merch Store

Aug 09, 2023  on Shopify

Does not work when you're using your phone. You need to apparently do it from a desktop. From what I understand it is not as easy as they make it out to be.

DAMIM

Jul 05, 2023  on Shopify

This used to work. This app & plug-in are not fit for purpose and no longer functional in any sense of the word. As always, Spotify doubles-down on its undermining art and artists by failing to devote the resources to enable us to actually make any money from our work. In the same realm: patent trolls, politicians, Spotify. Heinous.

ORNG

Oct 06, 2022  on Shopify

The App Use to work fine (for about a week), now its listed as unsupported in my shopify dash. So, it does not work as advertised or lead to believe, when signing up from artists.spotify.com. I've received no support from a product they endorsed and lead me to pick-up. When customers visit any artists pages at spotify, that our shopify pushes data to (Merch offers). Merchbar albums appear, if customer is not logged in to spotify. This is strange, because as the artists/representative I contacted merchbar to get more info and supply our own records. Even stranger, they did not return our emails, which drove us to start our own Merch solution with the aid of spotify/shopify. This schema is super strange, and makes the artist compete with their own products. I've contacted the vendor several times (spotify) and asked to prioritize our offers over Merchbars offers (for logged in/non-logged in users of spotify). I have omitted the original solution as we are now made to agree to shopify terms about bashing or wanting an incentive. I JUST WANT IT TO WORK AS ADVERTISED. PS: Still have not heard back from Spotify after a month. (Updated: Oct. 6th 2022)

Moozika

Sep 20, 2022  on Shopify

Doesn't work. I connect our Shopify to our Spotify for Artists account but none of our artists show to be added. None of the information available helps in any way with this.

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