Taranker.Com Logo
Spocket for Suppliers logo

Customer reviews: Spocket for Suppliers

Develop by Spocket

Reviews (52)

Overall rating
2.9

What Merchants Think

Merchants are divided in their opinions about "Spocket for Suppliers." Some appreciate the platform's potential for extending market reach and maintaining business operation during challenging times. Others have expressed significant frustrations, particularly concerning payment issues, app functionality, and customer support. While a few users have noted efficient customer service, negative experiences dominate the reviews.

Key Strengths

  • Facilitates market extension and helps maintain business during tough times.
  • User-friendly interface appreciated by some merchants.
  • Responsive customer service for those who had product syncing issues.

Common Concerns

  • Incorrect payment processing and discrepancies.
  • Significant issues with app functionality, such as updating product feeds.
  • Inconsistent and often unhelpful customer support interactions.
  • Lack of compliance with EU Tax Regulations.
  • Challenges in visibility and marketplace search functionality.
  • Prolonged delay in receiving sales funds.

Final Thoughts

"Spocket for Suppliers" presents a mixed reception among its user base. While its potential to enhance supplier access to retailers and aid business continuity has been acknowledged, the app is marred by several operational and service-related issues. Improved functionalities and reliable support could enhance its standing and effectiveness for suppliers.

Urole Lrokh

Oct 19, 2024  on Shopify

I know because I have been on the retailer's end and now that I am my own manufacturer and supplier, I can simply have my items be marketed by other merchants online. So easy, so useful - I love it!

Snob Apparel

Sep 10, 2020  on Shopify

Great app for suppliers! Staff has great communications and sync products/ inventory is very easy.

One Thing Lockets

Sep 10, 2020  on Shopify

Spocket has saved my business through this pandemic. With all events and exhibitions coming to a halt, Spocket sales have allowed me to stay in business. I am a supplier and think I'll stick with Drop Shipping into the future to maybe even replace having to do events!

The Goodnight Moon

Jan 09, 2020  on Shopify

Smooth experience so far. I really like that I can see how many retailers are selling my products, it also helps me understand what my most popular products are. We are a growing manufacturer, so this is an exciting new sales channel for our company.

Badger Steel USA

Nov 29, 2019  on Shopify

Great customer services were able to solve my syncing product issues. I am great that I can now spread my products to other potential resellers.

RUIGOR

Sep 30, 2019  on Shopify

Great way to expand your business. It takes time but the world belongs to those who can wait!! Try it out!

Backyard Candles

Aug 19, 2019  on Shopify

Great customer service. Took less than a day to set up my account and sync products from Shopify. Most impressively, we immediately started receiving orders!

Pearl and Ivy Studio

Aug 19, 2019  on Shopify

I found setting up this app to be very simple and was guided by a representative (Imelda) from Sprocket to ensure all went smoothly and quickly. Within the first few days of my products being made available, I received my first order! Yay! Looking forward to many more in the coming weeks and months.

Golden NYC Jewelry

Aug 12, 2019  on Shopify

Great app! Very easy to use it! Great customers service too! They helped me in matter of minutes to set up properly and they made sure that it was handled properly. I am really thankful for Spocket !

Water & Light Plant Shop

Jul 26, 2019  on Shopify

Great team to work with, helpful staff and quick replies on any minor issues. Had a couple sync problems that they fixed right away.

CraftOpera

Jul 26, 2019  on Shopify

The app is a great help to supplier community, though I faced some little issues but I am very thankful to support team for resolving my all issues on priority basis.. Thanks a lot and best wishes!

ShopPopONLINE

Jul 10, 2019  on Shopify

Pretty good so far. Had some issues getting started trying to figure things out but customer service helped me pretty quickly and answered every single question I had. I was able to get my Funko products on there and can see other retailers adding them! https://shoppoponline.com/

Scroll to Top