Reviews: Spocket for Suppliers

Customer reviews: Spocket for Suppliers

Reviews (52)

Overall rating

2.5

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What Merchants Think

Merchants are divided in their opinions about "Spocket for Suppliers." Some appreciate the platform's potential for extending market reach and maintaining business operation during challenging times. Others have expressed significant frustrations, particularly concerning payment issues, app functionality, and customer support. While a few users have noted efficient customer service, negative experiences dominate the reviews.

Key Strengths

Facilitates market extension and helps maintain business during tough times.
User-friendly interface appreciated by some merchants.
Responsive customer service for those who had product syncing issues.

Common Concerns

Incorrect payment processing and discrepancies.
Significant issues with app functionality, such as updating product feeds.
Inconsistent and often unhelpful customer support interactions.
Lack of compliance with EU Tax Regulations.
Challenges in visibility and marketplace search functionality.
Prolonged delay in receiving sales funds.

Final Thoughts

"Spocket for Suppliers" presents a mixed reception among its user base. While its potential to enhance supplier access to retailers and aid business continuity has been acknowledged, the app is marred by several operational and service-related issues. Improved functionalities and reliable support could enhance its standing and effectiveness for suppliers.

Urole Lrokh

Oct 19, 2024 on Shopify

I know because I have been on the retailer's end and now that I am my own manufacturer and supplier, I can simply have my items be marketed by other merchants online. So easy, so useful - I love it!

One Thing Lockets

Sep 10, 2020 on Shopify

Spocket has saved my business through this pandemic. With all events and exhibitions coming to a halt, Spocket sales have allowed me to stay in business. I am a supplier and think I'll stick with Drop Shipping into the future to maybe even replace having to do events!

Badger Steel USA

Nov 29, 2019 on Shopify

Great customer services were able to solve my syncing product issues. I am great that I can now spread my products to other potential resellers.

Golden NYC Jewelry

Aug 12, 2019 on Shopify

Great app! Very easy to use it! Great customers service too! They helped me in matter of minutes to set up properly and they made sure that it was handled properly. I am really thankful for Spocket !

CraftOpera

Jul 26, 2019 on Shopify

The app is a great help to supplier community, though I faced some little issues but I am very thankful to support team for resolving my all issues on priority basis.. Thanks a lot and best wishes!

ShopPopONLINE

Jul 10, 2019 on Shopify

Pretty good so far. Had some issues getting started trying to figure things out but customer service helped me pretty quickly and answered every single question I had. I was able to get my Funko products on there and can see other retailers adding them! https://shoppoponline.com/