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Customer reviews: SPD Split Payment & Deposit

<h3>What Merchants Think</h3> <p>Merchants generally find "SPD Split Payment &amp; Deposit" to be a user-friendly and effective app for handling split payments and installment plans on Shopify. Notably, the app has been praised for its excellent customer service, which enhances user experience. While merchants appreciate the flexibility it offers at checkout, some have faced challenges due to Shopify's inherent limitations.</p> <h3>Key Strengths</h3> <ul> <li>Easy to set up and use, with straightforward checkout implementation.</li> <li>Effective and responsive customer service, with specific praise for support team members like Anastasiia, Andrii, Artem, and Kensia.</li> <li>No fees associated with sales, beneficial for both merchants and customers.</li> <li>Helps increase sales by offering flexible payment options, particularly useful for high-value products.</li> <li>Provides various payment options, including split payments, deposits, installments, and more.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Incompatibility issues with some Shopify add-ons like Bold Product Options.</li> <li>Occasional delays in customer service responses, particularly concerning digital product sales.</li> <li>Lack of support for in-store POS usage, limiting the app to online sales only.</li> <li>Does not consider tax for split payments, affecting the checkout process.</li> <li>Some Shopify limitations, such as restrictions on discount codes with partial payments.</li> </ul> <h3>Final Thoughts</h3> <p>"SPD Split Payment &amp; Deposit" is well-received by merchants for its straightforward and efficient functionality, coupled with outstanding customer support. While some issues relate to Shopify limitations, the app is largely praised for improving the shopping experience by offering flexible payment options. It is recommended for Shopify users looking for a robust solution to manage split payments effectively.</p>

Reviews (98)

Overall rating
4.7

What Merchants Think

Merchants generally find "SPD Split Payment & Deposit" to be a user-friendly and effective app for handling split payments and installment plans on Shopify. Notably, the app has been praised for its excellent customer service, which enhances user experience. While merchants appreciate the flexibility it offers at checkout, some have faced challenges due to Shopify's inherent limitations.

Key Strengths

  • Easy to set up and use, with straightforward checkout implementation.
  • Effective and responsive customer service, with specific praise for support team members like Anastasiia, Andrii, Artem, and Kensia.
  • No fees associated with sales, beneficial for both merchants and customers.
  • Helps increase sales by offering flexible payment options, particularly useful for high-value products.
  • Provides various payment options, including split payments, deposits, installments, and more.

Common Concerns

  • Incompatibility issues with some Shopify add-ons like Bold Product Options.
  • Occasional delays in customer service responses, particularly concerning digital product sales.
  • Lack of support for in-store POS usage, limiting the app to online sales only.
  • Does not consider tax for split payments, affecting the checkout process.
  • Some Shopify limitations, such as restrictions on discount codes with partial payments.

Final Thoughts

"SPD Split Payment & Deposit" is well-received by merchants for its straightforward and efficient functionality, coupled with outstanding customer support. While some issues relate to Shopify limitations, the app is largely praised for improving the shopping experience by offering flexible payment options. It is recommended for Shopify users looking for a robust solution to manage split payments effectively.

AllSwell Creative

Mar 11, 2024  on Shopify

After trying so many apps, I finally found the one that is the right fit for what I need. Ilya, the customer support is very helpful as well.

JDM Smart Force

Mar 10, 2024  on Shopify

There is just one crucial request I have. If possible, could you please include the total amount after installment payments near the product price? This would make it even easier for customers to make a purchase. Other than that, it's truly a fantastic idea! You've managed to provide great value to customers

Captain’s Chest Bullion

Jan 04, 2024  on Shopify

A solid alternative to the generic pre-sale apps. This is much faster and does not require you to use a presale wizard each time you want to offer Presales Partial Pays Split pays Installment pays For your clients. You can choose to lump your presales into a specific collection by #tag and then you have a standardized policy for all of your presales or, you can customize product by product so that if you want some partial pay, and some all paid at once, you can specify those rules per product. What for the life of me I cannot seem to wrap my head around is a shopify flaw. Shopify will not allow any app extender/plug in to work with their cart. Scenario If you accept partial pay, regardless of anything else in the universe, Shopify robs you of the use of a discount code on that product. Period. This is nuts if you have tiered clients! Some Retail, some wholesale, some b2b. An additional reason this is paramount and a total lack of attention to retail is this WE must build in fees to cover Affirm Shop-pay Credit Card Fees So by that rule the client pays a higher price regardless of which advantage they choose. Shop pay 6% Credit card 3% Cash 0% Fee based transaction are real world. Shopify is a complete fail here. This app, imagine how robust your site would be with this app and the ability to either surcharge fee users or discount code Feeless Users?

Healing The Hyperbaric Way

Dec 27, 2023  on Shopify

I initially had issues with this app as it is not compatible with Bold Product Options. I did not know that until after months. It caused quite a bit of issues and took me many weeks to get paid my $9890.00. There customer service has been very through in helping get this resolved though. They have helped me move over to another app that is supposed to be compatible. I very much appreciate their customer service specifically Kensia is wonderful.

FW Homestores

Nov 28, 2023  on Shopify

great app with great features, the best features on shopify for split payments. great team as well happy with help with customisations

ecoMVMNT

Oct 27, 2023  on Shopify

We looked at three payment companies and contacted Shopify for their suggestions. We went with Split and were extremely happy we did! Split offers different payment options and we like the simple integration and payment process with Shopify. The customer support in setting up and launching Split on our site was outstanding and took less than 30 minutes. We highly recommend Split especially if your e-commerce platform is Shopify. Thank you, Split!

iFaceSimulator

Oct 26, 2023  on Shopify

I cannot express how pleased I am with Split Payment app for Shopify! It has not only streamlined our financial processes on our website but has also come with an unparalleled level of customer service. What truly sets this app apart is their impeccable customer service. I've had a couple of questions and minor hiccups during the setup, and the support team's responsiveness was phenomenal. They reply quickly and always with solutions. It's evident that they genuinely care about their customers' success. In summary, this split payment app has not only simplified a crucial aspect of our business but has also raised the bar for customer service. It's rare to find a product that not only delivers as promised but is backed by a team that goes above and beyond to assist users. If you're in need of a payment separation solution for your Shopify store, look no further – this app is a game-changer!

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