Taranker.Com Logo
SPD Split Payment & Deposit logo

Customer reviews: SPD Split Payment & Deposit

Reviews (82)

Overall rating
4.9

What Merchants Think

Merchants generally find "SPD Split Payment & Deposit" to be a user-friendly and effective app for handling split payments and installment plans on Shopify. Notably, the app has been praised for its excellent customer service, which enhances user experience. While merchants appreciate the flexibility it offers at checkout, some have faced challenges due to Shopify's inherent limitations.

Key Strengths

  • Easy to set up and use, with straightforward checkout implementation.
  • Effective and responsive customer service, with specific praise for support team members like Anastasiia, Andrii, Artem, and Kensia.
  • No fees associated with sales, beneficial for both merchants and customers.
  • Helps increase sales by offering flexible payment options, particularly useful for high-value products.
  • Provides various payment options, including split payments, deposits, installments, and more.

Common Concerns

  • Incompatibility issues with some Shopify add-ons like Bold Product Options.
  • Occasional delays in customer service responses, particularly concerning digital product sales.
  • Lack of support for in-store POS usage, limiting the app to online sales only.
  • Does not consider tax for split payments, affecting the checkout process.
  • Some Shopify limitations, such as restrictions on discount codes with partial payments.

Final Thoughts

"SPD Split Payment & Deposit" is well-received by merchants for its straightforward and efficient functionality, coupled with outstanding customer support. While some issues relate to Shopify limitations, the app is largely praised for improving the shopping experience by offering flexible payment options. It is recommended for Shopify users looking for a robust solution to manage split payments effectively.

Ultimate Gloss

Aug 15, 2025  on Shopify

Zia was great help setting up and explaining Split payments.

Effect Audio

Aug 07, 2025  on Shopify

Efficient customer support

NairoMarket

Jul 29, 2025  on Shopify

Works perfect with us in Kenya after some customization would recomend. Maryna was very helpful in making this a success.

ChillPod

Jul 18, 2025  on Shopify

Great support - timely & very helpful

Carnivore Society

Jul 17, 2025  on Shopify

If these guys deliver on my request, then Andrey deserves a promotion!

Green Wardrobe

Jul 16, 2025  on Shopify

Very happy with the service

thesilverboat

Jul 08, 2025  on Shopify

VERY GOOD APP AND GREAT CUSTOMER SERVICE

Fusion

Jul 01, 2025  on Shopify

Excellent

Kraftathlet

Jun 30, 2025  on Shopify

Great customer service!

Cast Iron Radiators

Jun 26, 2025  on Shopify

Really like to thank this company for tailoring their product to our requirements and understanding the issues we face. Was really pleased with their responsiveness, replying professionally and in a timely fashion. We wanted a small cosmetic change to the app which suited our needs better and they could not have been more helpful. We are looking forward to seeing how this performs on our shop when it goes live next week and if it is good, we will roll it out to other shops we have in our portfolio. An excellent product and - more importantly- with excellent back up support. Wouldn't hesitate to recommend them.

Ken White Collection LLC

Jun 22, 2025  on Shopify

Definitely recommend this app! It is amazing for those of us who offer deposits and want to offer split payments 9/10 Valerii w/ Support was amazing as well as I made a suggestion about a way that some of us who do custom work could utilize the app even more so I hope to see those improvements or at least those improvements considered and I appreciate Valerii for listening and taking it tomorrow consideration!!! I plan to use this all forever now.

SIA ICY

Jun 22, 2025  on Shopify

I had some questions about how to properly set up deferred payments and minimize risks when collecting payments in installments on auto mode. Andrey from the support team helped me out super quickly — even though it was a weekend! He provided a great consultation and shared helpful tips. I really appreciate the fast and professional support. Highly recommend this app, it’s easy to use and the team behind it really cares.

LEISURE CENTER

Jun 12, 2025  on Shopify

Good App and best services.

Hopeidont Books

Jun 05, 2025  on Shopify

Valeri was fantastic. He contacted me right away and logged onto my computer with me on a remote session and helped me troubleshoot my issue, which was of my own doing, not SPD Split Payment & Deposit. In just a couple of clicks, it was fixed. Valeri also went above and beyond to help me with an issue that had nothing to do with his App. Very kind, and very helpful. I highly recommend him.

Linen & Lounge

May 29, 2025  on Shopify

Customer service is very responsive and helpful with some concerns we had while setting up the split payment feature in the backend of our store.

Communion of Light Store

May 21, 2025  on Shopify

Great app for splitting payments. They offer excellent customer support. Highly recommended!

Coalition Snow

May 13, 2025  on Shopify

Excellent customer service, easy to install, and excited to see how our customers respond to this new feature.

Proclaim

May 02, 2025  on Shopify

We have been using SPD for over a year now and it's working great for Deposit payments.

RankinsJewellers

Mar 31, 2025  on Shopify

This is a very well designed app that works exactly as it should. It has provided me with a lot of flexibility and I have gained a lot of new business by using the app. I was able to get started using the app straight away thanks to Anastasiia's help. She was fantastic, thank you!

Rookie Academy

Mar 28, 2025  on Shopify

We have had a fantastic experience with the app so far - having the ability to offer instalment payments has been a fantastic addition to our store. We received prompt and incredibly helpful support from Anastasiia and the team around a very specific query - highly recommend if you're looking to add deposit/instalment options to your store.

Scroll to Top