Reviews: Spark Shipping

Customer reviews: Spark Shipping

Reviews (11)

Overall rating

4.1

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What Merchants Think

Merchants using "Spark Shipping" generally have a positive view of the app, appreciating its ability to automate and streamline dropshipping processes. Many users have found that the platform significantly enhances their efficiency with seamless supplier integrations and reliable order management. However, there are a few concerns related to the technical performance and customer support.

Key Strengths

Efficient automation of dropshipping processes.
Seamless, real-time integration with suppliers.
Responsive and helpful customer service.
Customizable to meet unique business needs.
Significant reduction in manual workload.

Common Concerns

Issues with laggy product uploading processes.
Occasional lack of responsiveness from customer support.
Complications with certain supplier integrations.
Technical difficulties due to outdated API versions.

Final Thoughts

Overall, "Spark Shipping" is well-regarded for its ability to automate complex tasks and enhance operational efficiency for e-commerce businesses. While the app has some notable strengths, especially in terms of supplier integrations and customer service, addressing technical performance issues and improving response times could further bolster its reception among users.

Spikes Speed Shop Inc

Apr 05, 2025 on Shopify

Id love to give this app and team a high rating, But its constant complications, laggy uploading process is a major issue. It takes far to long to upload products 10 or even a 100 at a time and if you go up to 500 it takes a large amount of time to load or errors out. Then the filters are a distant second issue, When choosing to exclude non imaged or out universal fitment items and they still load that's a problem that will cause errors on the main site they are uploading too

Tech Power Up

May 29, 2023 on Shopify

Spark advertised the app could integrate with our supplier and included a predefined integration option which was meant to be straightforward. After 9 weeks of going back and forward with Spark it became evident that they provided completely missleading information about integrating with our supplier and made excuse after excuse as to why it couldnt work. They placed blame on our supplier, when in fact it was their software that was never configured to work - they were even using older API v5 calls, instead of v6 - they eventualy upgraded their connectivity to v6 to then find other aspects of their software integration was not compataible. I eventually decided to outsource the API integration to a company in Europe and they had everything up and running in 2 weeks built from the ground up, and the cost was equivelent to 6 months of their $249 per month fee!!!! Support couldnt care less if you were uip and running or not, they only started to slightly help more once I asked for a refund.