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Customer reviews: soona: Product Photos, AI, UGC

Develop by soona
<h3>What Merchants Think</h3> <p>Merchants highly regard "soona: Product Photos, AI, UGC" for its exceptional customer service, ease of use, and ability to deliver high-quality product photos. The application is praised for its innovative approach to creative content production and seamless integration with popular platforms like Shopify. Positive interactions with the Soona team and the effectiveness of their services lead to a high level of satisfaction and repeat usage among customers.</p> <h3>Key Strengths</h3> <ul> <li>Exceptional customer service and attentive support team</li> <li>High-quality, creative product photography</li> <li>Easy-to-use platform and smooth process</li> <li>Real-time collaboration with photographers</li> <li>Seamless integration with Shopify and other platforms</li> <li>Affordability without compromising quality</li> <li>Consistent satisfaction with multiple bookings</li> </ul> <h3>Common Concerns</h3> <ul> <li>Desire for phone contact support in addition to chat and text</li> <li>Occasional slow customer service experiences</li> <li>Minor improvements needed in styling work</li> </ul> <h3>Final Thoughts</h3> <p>The overall reception of "soona: Product Photos, AI, UGC" is highly positive, with customers praising its effectiveness and expertise in providing top-tier product photography and creative content solutions. The ease of use and excellent customer support make it a favored choice among merchants for showcasing their products. While there are minor areas for improvement, the app consistently delivers value, making it a reliable partner for e-commerce businesses looking to enhance their visual marketing strategy.</p>

Reviews (29)

Overall rating
4.7

What Merchants Think

Merchants highly regard "soona: Product Photos, AI, UGC" for its exceptional customer service, ease of use, and ability to deliver high-quality product photos. The application is praised for its innovative approach to creative content production and seamless integration with popular platforms like Shopify. Positive interactions with the Soona team and the effectiveness of their services lead to a high level of satisfaction and repeat usage among customers.

Key Strengths

  • Exceptional customer service and attentive support team
  • High-quality, creative product photography
  • Easy-to-use platform and smooth process
  • Real-time collaboration with photographers
  • Seamless integration with Shopify and other platforms
  • Affordability without compromising quality
  • Consistent satisfaction with multiple bookings

Common Concerns

  • Desire for phone contact support in addition to chat and text
  • Occasional slow customer service experiences
  • Minor improvements needed in styling work

Final Thoughts

The overall reception of "soona: Product Photos, AI, UGC" is highly positive, with customers praising its effectiveness and expertise in providing top-tier product photography and creative content solutions. The ease of use and excellent customer support make it a favored choice among merchants for showcasing their products. While there are minor areas for improvement, the app consistently delivers value, making it a reliable partner for e-commerce businesses looking to enhance their visual marketing strategy.

FO

Sep 26, 2024  on Shopify

Slow and bad customer service. Stay away at all costs.

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