Snowball makes tiered affiliate marketing easy for our small, scrappy team—and their team's customer service is top notch whenever we have a question or run into a glitch

We’ve had a really solid experience using Social Snowball for Quinton. The platform makes it genuinely easy to turn happy customers (and ambassadors) into affiliates without adding friction to the purchase journey, and the automations save our team a ton of time. What we’ve loved most is how clean the setup is, how well it tracks referrals, and how straightforward it is for creators/customers to share their links and see results. The UI is simple, the reporting is clear, and it integrates smoothly into our Shopify workflow. If you’re looking for a proper affiliate/referral engine that feels modern (and not clunky), Social Snowball is a great choice. Highly recommended.

Their customer service is awesome! Very helpful!

Social Snowball is user friendly and their customer service team is helpful and easy to access.

Customer service was fantastic. I am so impressed. We had a very urgent issue before launching a major campaign & their team solved it flawlessly.

Social Snowball has been incredibly helpful in getting our affiliate program up and running, and we’ve been very happy with the platform and results so far! Katie and her team have been amazing — friendly, professional, and so supportive throughout the entire process. I was truly impressed by the level of care and support she provided. 10/10 would recommend!

I don’t know where I would be without Tara! She saved my affiliate program which kinda saved my life. For weeks I was struggling to figure out what was wrong with the Payout feature and just couldn’t get it to work. Then Tara stepped in and set everything up properly so that all of the features work and she explained it all in the most thorough way possible. I really appreciate it!! Now my program is running smoothly and I’m ready to take it to the next level. Thanks so much Tara!! I'm not sure what Social Snowball is paying you, but you deserve a raise!

Very user friendly! Onboarding is a breeze and the Customer Service is amazing!

We had an issue. Social Snowball was proactive in resolving it - doing the right thing for the customer. We look forward to using the platform again.

Mirna and the team are incredibly helpful with answering questions and making sure our company fully understands how to get the most out of Social Snowball. The system itself is straightforward, and they’re consistently rolling out new features.

So far, so great! Awesome support during onboarding and setup. I'll write another review once we've lived with it a bit. I expect it to be fabulous.

Amazing help

Fast and got the job done!

Great to work with, quick to respond and help if needed. Continually updating and adding to the product

The chat team has been very helpful, very responsive! Thank you!

The chat team is so helpful and responsive. We really appreciate their support! Special mention to Duaas.

Been great and helpful! + the best customer service :D

Mirna on Customer Care was so helpful and took the time to answer all my follow up questions. She also arrange a 1-2-1 call with the team to clarify my questions. Thank you!

Mirna was really helpful with our questions.

We’ve been using Social Snowball for a few weeks, and I’m impressed! It's intuitive and makes managing affiliate campaigns incredibly easy. The support team is quick to respond if you need help. It’s perfect for growing businesses that want to scale their affiliate marketing efforts efficiently. Highly recommend it!