If you like apps that won't reply to support questions then this is the app for you! Don't waste your money. UPDATE: I originally left this review because I contacted support twice and never received a response in my inbox or spam folder. After posting my review, the company contacted me and provided screenshots showing that they had actually responded to my support requests through their support system. For some reason, those responses were never delivered to me. Based on that information, I was prepared to update my original review because it appeared to be an email delivery issue rather than support simply ignoring my requests. The company then apologized and offered me a full refund for my last month. However, in a subsequent email, I was told that the representative needed to show their manager that my review had either been removed or updated to 5 stars, and that they would ensure my refund was “processed on priority.” I am uncomfortable being asked to remove a review or change it specifically to 5 stars in connection with the processing of a refund. I was willing to revise my review based on the new information they provided, but I believe a customer should be free to leave an honest rating based on their complete experience. I have therefore updated this review to include the full circumstances so that other customers can make their own decision.

This is a trully garbage app.

Support is never online. Worked great for awhile and it stopped working for no known reason. I contacted support and they fixed the issue after a couple of days which is reasonable enough time. However They asked me to modify my review and I was happy to after the solution was fixed but the holiday and I was ill kept me from doing so. I went today and I noticed that the app was uninstalled from my shop in which I did not uninstall. I go into my shop logs and it was uninstall and canceled by them since I had to grant them access to my store. This is not how you treat customers.

I found it challenging to use. Even after upgrading, I could not figure out how to create reels. The below print says a 7-day free trial, but the subscription says 3. It feels like a bait-and-switch. Will try something else.

The application is completely non-functional—it just keeps spinning without any progress. It's incredibly frustrating to deal with such poor performance, especially when time is of the essence for running a business. I can't understand why Shopify doesn't enforce stricter quality control or thoroughly test applications before approving them on their platform. This lack of oversight diminishes trust in the Shopify ecosystem and wastes merchants' time. For an app to even be listed, it should meet basic usability standards and provide a seamless user experience. Unfortunately, this app falls far short. I hope the developers address this issue urgently and Shopify steps up their review process to prevent similar problems in the future. Until then, I cannot recommend this app to anyone. It’s a complete disappointment.